I have an India → DXB → BOS booking for the end of the month. I asked them for rebooking on an alternate airline for the same dates. The response was a stock - "we plan to operate this flight, check back in closer to travel date"
The schedule doesn't show any active flights to BOS yet. I'll HUCA in a few days on the Whatsapp chat to see if they have any options on other airlines. FWIW its a J booking.

Sharing a data point if it helps anyone out there.

Public Service Announcement
The website does not seem to have full availability that call centre agents see -- I was trying to book a flight DXB-MXP in the next week, and EF showed availability in economy:
https://cimg6.ibsrv.net/gimg/www.fly...14137a6f24.png

But, the website did not:

https://cimg9.ibsrv.net/gimg/www.fly...b0ea76a32a.png

Speaking on the whatsapp chat, they were able to book me onto this flight in Eco, therefore some seats are being held back from web interface. If you are dead set on flying on a specific route / day, have a check with the call centre.

https://cimg4.ibsrv.net/gimg/www.fly...ca47d0c7a4.png

I see the schedule being almost fully loaded into the system in EF from 15 March onwards (Sunday), including EK 237 on every day except Wednesday and Saturday, although I see business being full on many days.

that certainly does not apply imho to the US; their response has involved copying and pasting an email day after day telling us that Trump cares nothing more than for our safety, and then telling us we are on our own. Pathetic.

This does not align with the communication my travel agent received?
Is this policy no longer applicable, or did legionnaire just have a bad agent?

Early May. I realize it is far out, but, realistically, things are going to get a lot worse in the region before they get better, and I don't have a desire putting my life out there...

Emirates is only allowing refunds/changes for flights through the end of the month. I actually think that is pretty fair at this point. Your flight is 2 months from now so while I completely understand not wanting to transit the region, they will charge you the fees to change or cancel at this point. If things are still not back to normal in a month, then you will likely be able to cancel and refund for no fee, but their stated policies will not let you do that now and I would not expect flexibility on that.

Los Angeles
 

Please correct me if I’m wrong. The flight from Dubai to Los Angeles is now showing on the 15th of March, which is this Sunday. This is available to book on the website.
After speaking to the gold desk she said to me that the flights are not showing in her system.

Does anyone know if this is flying? It’s showing available for the 15th of March daily.

On ExpertFlyer it (EK215) shows as daily from 15 March. F4A0 on the 15th, otherwise fully open in all classes

There are a lot of flights showing up like that. I imagine they’re looking at things week-by-week. EK201 is another that shows up again next week.

Whether or not this sticks, I don’t know.

EY and EK Stuck in Holding Patterns for 75 Minutes
 

I don't normally post in this forum as I'm from the dark side (EY frequent flyer ;)), but I thought it would be useful to copy my post in here as it's also relevant to you guys:

Both EY and EK planes were kept in a holding patterns for around 75 minutes, Tuesday 10th March from around 03:30 to around 04:45 UK time (07:30 to 08:45 UAE time). Please see screenshots below. I managed to grab these while I was on an international phone call.


https://cimg5.ibsrv.net/gimg/www.fly...c4b5afbef8.png
EY Holding Pattern

https://cimg0.ibsrv.net/gimg/www.fly...63837ee5e4.png
EK Holding Pattern

https://cimg1.ibsrv.net/gimg/www.fly...f1d1b73788.png
Both Airlines Given Clearance to Land

I'm not sure what was going on but something must have been happening on the ground. I've not had chance to research further. Probably a bit stressful for the passengers. I imagine the planes are carrying more spare fuel than usual at the moment.

Mike

Moderator Note
 

Thanks to all for keeping this thread fairly cordial in what is an unprecedented, unpredictable and concerning time. Particular thanks to BA Humbug for his factual and helpful updates that have been for the benefit of the community, sometimes being outdated before the blink of an eye, but showing how dynamic this situation is.

Please continue to use this thread for information sharing and to find ways of getting assistance. As a community, this is what we are best known for!

Do Not, use this thread for political discussions or rhetoric. Keep posts on topic. Going forward, political, off-topic and general noise posts will be removed. If you think a post needs to be moderated for any of those reasons, please use the RBP button in the post.

Many of you may be aware that the moderators of the forum have other jobs and try to devote as much time to the forum as they possibly can. Sometimes there will be delays in responding to reported posts but we will do our best. I work in a part of the region that is being affected by the conflict and requires me to focus on my full time job but I will endeavour to oversee this thread and the forum as much as I possibly can.

Thanks for your understanding

Saltire74
Co-Moderator EK Forum

Those of us on the ground seem to see a bit of a correlation -- if planes start holding (like this morning in AD, or yesterday morning + evening in UAE time), we get a missile alert on our phones about 3 - 5 minutes afterwards, so I suspect with anything incoming all planes will temporarily hold in Oman. The good news is that usually there are "safe" alerts 15 - 60 minutes after the initial warning, and planes also start (re-)entering the airspace. I agree that inbound planes definitely need to calculate a bit more fuel than necessary!

I sensed it must something along those lines. Thank you for the additional context, much appreciated. :tu:

Case in point, many planes have turned back despite being near landing:

https://cimg8.ibsrv.net/gimg/www.fly...2d82f44148.png

... with this having showed up a few minutes ago:

https://cimg4.ibsrv.net/gimg/www.fly...02c17d25d9.png