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Old Oct 28, 2023 | 3:53 am
  #1  
amit1978
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Join Date: May 2011
Posts: 223
Linking to amex
Am having issues linking Amex to Skywards. Amex have advised they have removed linked cards but still not working. Skywards said there is nothing they can do! What can I do?
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Old Oct 30, 2023 | 8:08 am
  #2  
pjm1300
10 Countries Visited20 Countries Visited30 Countries Visited15 Years on Site
 
Join Date: May 2007
Location: Dubai, UAE
Programs: BA GGL, EK Plat, Hilton Diamond, AMEX Plat
Posts: 175
Originally Posted by amit1978
Am having issues linking Amex to Skywards. Amex have advised they have removed linked cards but still not working. Skywards said there is nothing they can do! What can I do?
I had the same issue, send an email to [email protected]

They can help, we ended up finding out the account (which the primary card plus any additional cards) can only be linked to one Skywards account at a time AND you have to make sure the name on your Skywards account dead matches your Amex account. If you have your middle name in Skywards and not on your Amex card you need to change one or the other. This is some new enhanced verification model and it really sucks. I went back and forth for 9 weeks before I finally got it solved.
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