Dedicated hotlines for First class?
Mar 21, 2020, 6:54 pm
#1
Original Poster
Join Date: Nov 2013
Location: YYC
Programs: AC SE
Posts: 545
Dedicated hotlines for First class?
Does EK have a dedicated phone number for first class passengers? If so, where to find it or could you be so kind to DM me?
My dad is trying to change his flights after a couple of cancellations / confirmed future cancellations but he claims he can't get through to an agent. It's possible he's being the entitled boomer here and giving up after 10 minutes.. can't force him. He's in WLG and I'm in YYC. (I did confirm their booking online and it's F, online rebooking doesn't work). Just wanted to double check if they have a priority line available?
My dad is trying to change his flights after a couple of cancellations / confirmed future cancellations but he claims he can't get through to an agent. It's possible he's being the entitled boomer here and giving up after 10 minutes.. can't force him. He's in WLG and I'm in YYC. (I did confirm their booking online and it's F, online rebooking doesn't work). Just wanted to double check if they have a priority line available?
Mar 21, 2020, 9:02 pm
#2
Suspended
Join Date: Dec 2019
Location: EK1 ML5A ;-)
Programs: EK iO
Posts: 699
Does EK have a dedicated phone number for first class passengers? If so, where to find it or could you be so kind to DM me?
My dad is trying to change his flights after a couple of cancellations / confirmed future cancellations but he claims he can't get through to an agent. It's possible he's being the entitled boomer here and giving up after 10 minutes.. can't force him. He's in WLG and I'm in YYC. (I did confirm their booking online and it's F, online rebooking doesn't work). Just wanted to double check if they have a priority line available?
My dad is trying to change his flights after a couple of cancellations / confirmed future cancellations but he claims he can't get through to an agent. It's possible he's being the entitled boomer here and giving up after 10 minutes.. can't force him. He's in WLG and I'm in YYC. (I did confirm their booking online and it's F, online rebooking doesn't work). Just wanted to double check if they have a priority line available?
The best approach, as suggested by somebody else on here is to borrow someone's skywards platinum number. I was through in less than a minute yesterday.
Mar 22, 2020, 10:03 am
#4
Original Poster
Join Date: Nov 2013
Location: YYC
Programs: AC SE
Posts: 545
Thanks for the suggestions. No EK frequent flyers in my circle but I'll first force my dad to drop his boomer behaviour for a bit before asking more favours. I suggested them going to the airport to talk to a representative (which worked well here in Canada for AC) but of course, driving to AKL was "not in their plans". And as I suspected, he called for 10 minutes before giving up... Thanks for confirming that I didn't miss anything on their reservation page!
Their flights have been cancelled but as they are on the opposite side of the world from home they very much want different flights instead of a voucher
Their flights have been cancelled but as they are on the opposite side of the world from home they very much want different flights instead of a voucher
