Downgrade Refund
Dec 2, 2019 | 3:29 am
#31
Original Poster
Join Date: Oct 2005
Location: England
Posts: 137
As the OP it will be close to Xmas when I return and having then fully used the ticket I will then be allowed to reapply I don't expect to have any news until into the New Year.
I appreciate the positive replies (I will pursue if EK do not come up with the correct amount) and even the negative ones (at least people take the time out).
I will definitely update the thread when there is something to report. I originally only posted hoping that somebody would know how long it takes for EK to resolve these matters, ended up getting some very useful info.
Thanks to all.
I appreciate the positive replies (I will pursue if EK do not come up with the correct amount) and even the negative ones (at least people take the time out).
I will definitely update the thread when there is something to report. I originally only posted hoping that somebody would know how long it takes for EK to resolve these matters, ended up getting some very useful info.
Thanks to all.
Dec 22, 2019 | 9:16 am
#33
Original Poster
Join Date: Oct 2005
Location: England
Posts: 137
Just received 320 compensation for the DXB-BKK leg of the outgoing flight, no explanation of the calculation unfortunately, but better than the peanuts that some predicted. For going out F and returning J I paid around 3400 as opposed to the 2300 it was at the time for both flights in J. Not too sure how to apply the EC261 rules that DYKWIA used for the complete trip in F.
Applied for the refund exactly one week ago.
Applied for the refund exactly one week ago.
Dec 22, 2019 | 12:40 pm
#34
Join Date: Aug 2012
Location: MAN DXB ✈️
Programs: Skywards Gold
Posts: 6,932
Just received 320 compensation for the DXB-BKK leg of the outgoing flight, no explanation of the calculation unfortunately, but better than the peanuts that some predicted. For going out F and returning J I paid around 3400 as opposed to the 2300 it was at the time for both flights in J. Not too sure how to apply the EC261 rules that DYKWIA used for the complete trip in F.
Applied for the refund exactly one week ago.
Applied for the refund exactly one week ago.
Dec 22, 2019 | 6:57 pm
#35
A FlyerTalk Posting Legend
Join Date: Dec 2000
Location: Shanghai
Posts: 46,420
Just received 320 compensation for the DXB-BKK leg of the outgoing flight, no explanation of the calculation unfortunately, but better than the peanuts that some predicted. For going out F and returning J I paid around 3400 as opposed to the 2300 it was at the time for both flights in J. Not too sure how to apply the EC261 rules that DYKWIA used for the complete trip in F.
Applied for the refund exactly one week ago.
Applied for the refund exactly one week ago.
Dec 23, 2019 | 7:24 am
#37
Original Poster
Join Date: Oct 2005
Location: England
Posts: 137
Dec 23, 2019 | 9:33 am
#38
Join Date: Aug 2017
Location: Manchester/London
Programs: Skywards Plat, Bonvoy Titanium
Posts: 1,303