Problem picking seat
Nov 17, 2019 | 6:57 am
#1
Original Poster
Join Date: Apr 2008
Posts: 226
Problem picking seat
I am looking at a ticket IAD-JNB and on return CPT-IAD. I was thinking about buying business on the way to JNB and economy on the return. The business is a special fare so I know I cant pick seat but the economy is a flex. I should be able to pick my seat for the economy flex but it wouldnt allow it when I priced it out. If I pick economy seats round trip it will allow me to pick up my seats.
Is this a glitch or could I pick seat after I purchase the ticket?
Is this a glitch or could I pick seat after I purchase the ticket?
Nov 17, 2019 | 7:39 am
#2
Ambassador, Emirates
Join Date: Mar 2006
Location: LGW / AMS / CPT
Programs: SA KL BA EK
Posts: 4,835
I am looking at a ticket IAD-JNB and on return CPT-IAD. I was thinking about buying business on the way to JNB and economy on the return. The business is a special fare so I know I cant pick seat but the economy is a flex. I should be able to pick my seat for the economy flex but it wouldnt allow it when I priced it out. If I pick economy seats round trip it will allow me to pick up my seats.
Is this a glitch or could I pick seat after I purchase the ticket?
Is this a glitch or could I pick seat after I purchase the ticket?
That appears like an IT glitch to me. The booking engine sees the J Special fare and applies the 'no seat selection' rule to the entire ticket. A family member of mine booked Y Saver out and Y Fles in and could certainly select a seat after booking. She did not try to select her inbound seat at the time of booking, so I can't say if she encountered the same IT glitch as you seem to have done.
Nov 17, 2019 | 7:28 pm
#5
Join Date: Oct 2015
Location: Economy, mostly :(
Programs: Skywards Gold
Posts: 7,791
Nov 17, 2019 | 9:14 pm
#6
Moderator: Emirates Skywards and Qatar Airways Privilege Club
Join Date: Mar 2010
Location: 12R/30L
Programs: EK Gold|EY Gold|Bonvoy Ambassador| IHG Plat|HHonors Diamond
Posts: 2,850
You should be able to do it after ticketing either way and if not you can always use the online chat or call for a quick allocation