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Problem picking seat
I am looking at a ticket IAD-JNB and on return CPT-IAD. I was thinking about buying business on the way to JNB and economy on the return. The business is a special fare so I know I cant pick seat but the economy is a flex. I should be able to pick my seat for the economy flex but it wouldnt allow it when I priced it out. If I pick economy seats round trip it will allow me to pick up my seats.
Is this a glitch or could I pick seat after I purchase the ticket? |
Originally Posted by jiffer21225
(Post 31745949)
I am looking at a ticket IAD-JNB and on return CPT-IAD. I was thinking about buying business on the way to JNB and economy on the return. The business is a special fare so I know I cant pick seat but the economy is a flex. I should be able to pick my seat for the economy flex but it wouldnt allow it when I priced it out. If I pick economy seats round trip it will allow me to pick up my seats.
Is this a glitch or could I pick seat after I purchase the ticket? That appears like an IT glitch to me. The booking engine sees the J Special fare and applies the 'no seat selection' rule to the entire ticket. A family member of mine booked Y Saver out and Y Fles in and could certainly select a seat after booking. She did not try to select her inbound seat at the time of booking, so I can't say if she encountered the same IT glitch as you seem to have done. |
Only in Y can you choose seat at time of booking (if eligible) so the J segment is probably throwing things out.
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I have similar ticket (J saver) and Y saver but have been able to book seats on my J leg of journey
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Originally Posted by Veeruveerchamp
(Post 31747348)
I have similar ticket (J saver) and Y saver but have been able to book seats on my J leg of journey
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You should be able to do it after ticketing either way and if not you can always use the online chat or call for a quick allocation
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no, after I had paid.
Originally Posted by skywardhunter
(Post 31748059)
Before paying and receiving your booking confirmation?
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