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-   -   Problem picking seat (https://www.flyertalk.com/forum/emirates-skywards/1995799-problem-picking-seat.html)

jiffer21225 Nov 17, 2019 6:57 am

Problem picking seat
 
I am looking at a ticket IAD-JNB and on return CPT-IAD. I was thinking about buying business on the way to JNB and economy on the return. The business is a special fare so I know I cant pick seat but the economy is a flex. I should be able to pick my seat for the economy flex but it wouldnt allow it when I priced it out. If I pick economy seats round trip it will allow me to pick up my seats.

Is this a glitch or could I pick seat after I purchase the ticket?

thijsseh Nov 17, 2019 7:39 am


Originally Posted by jiffer21225 (Post 31745949)
I am looking at a ticket IAD-JNB and on return CPT-IAD. I was thinking about buying business on the way to JNB and economy on the return. The business is a special fare so I know I cant pick seat but the economy is a flex. I should be able to pick my seat for the economy flex but it wouldnt allow it when I priced it out. If I pick economy seats round trip it will allow me to pick up my seats.

Is this a glitch or could I pick seat after I purchase the ticket?


That appears like an IT glitch to me. The booking engine sees the J Special fare and applies the 'no seat selection' rule to the entire ticket. A family member of mine booked Y Saver out and Y Fles in and could certainly select a seat after booking. She did not try to select her inbound seat at the time of booking, so I can't say if she encountered the same IT glitch as you seem to have done.

skywardhunter Nov 17, 2019 7:51 am

Only in Y can you choose seat at time of booking (if eligible) so the J segment is probably throwing things out.

Veeruveerchamp Nov 17, 2019 2:44 pm

I have similar ticket (J saver) and Y saver but have been able to book seats on my J leg of journey

skywardhunter Nov 17, 2019 7:28 pm


Originally Posted by Veeruveerchamp (Post 31747348)
I have similar ticket (J saver) and Y saver but have been able to book seats on my J leg of journey

Before paying and receiving your booking confirmation?

Zol Nov 17, 2019 9:14 pm

You should be able to do it after ticketing either way and if not you can always use the online chat or call for a quick allocation

Veeruveerchamp Nov 18, 2019 1:04 am

no, after I had paid.



Originally Posted by skywardhunter (Post 31748059)
Before paying and receiving your booking confirmation?



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