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Old Oct 12, 2019 | 8:10 am
  #1  
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Change name in account

Hello

I recently flew Emirates and got a skywards account. As I will not be flying Emirates for the foreseeable future, I want to transfer my points to Heathrow Rewards. Unfortunately, my travel agent miswrote my name (my last name consist of two words) and when I tried to transfer my miles, it was cancelled because of the discrepancy in name between the two accounts. So how do I change my Skywards account name_
Thinksamuel is offline  
Old Oct 12, 2019 | 8:17 am
  #2  
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Originally Posted by Thinksamuel
Hello

I recently flew Emirates and got a skywards account. As I will not be flying Emirates for the foreseeable future, I want to transfer my points to Heathrow Rewards. Unfortunately, my travel agent miswrote my name (my last name consist of two words) and when I tried to transfer my miles, it was cancelled because of the discrepancy in name between the two accounts. So how do I change my Skywards account name_
You'll have to get in touch with EK.
Log in to Skywards and contact them online or give them a call on +971 4 214 4444.

Shouldn't be too much of a hassle, they'll probably ask you to send them some identification documents so they can correct the name.
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Old Oct 12, 2019 | 11:19 am
  #3  
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Have your TA handle it. Will involve a lot less hassle as the TA has a commercial relationship and they loused it up.
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Old Oct 12, 2019 | 11:16 pm
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Make a new HR account it will be easier
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Old Oct 13, 2019 | 12:17 pm
  #5  
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Originally Posted by redeternet7
Make a new HR account it will be easier
Not if the Heathrow Rewards account is an established one.
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