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-   Emirates | Skywards (https://www.flyertalk.com/forum/emirates-skywards-490/)
-   -   Change name in account (https://www.flyertalk.com/forum/emirates-skywards/1991023-change-name-account.html)

Thinksamuel Oct 12, 2019 8:10 am
Change name in account
 
Hello

I recently flew Emirates and got a skywards account. As I will not be flying Emirates for the foreseeable future, I want to transfer my points to Heathrow Rewards. Unfortunately, my travel agent miswrote my name (my last name consist of two words) and when I tried to transfer my miles, it was cancelled because of the discrepancy in name between the two accounts. SoÇ how do I change my Skywards account name_

FoxCL9 Oct 12, 2019 8:17 am
Originally Posted by Thinksamuel (Post 31620422)
Hello

I recently flew Emirates and got a skywards account. As I will not be flying Emirates for the foreseeable future, I want to transfer my points to Heathrow Rewards. Unfortunately, my travel agent miswrote my name (my last name consist of two words) and when I tried to transfer my miles, it was cancelled because of the discrepancy in name between the two accounts. SoÇ how do I change my Skywards account name_
You'll have to get in touch with EK.
Log in to Skywards and contact them online or give them a call on +971 4 214 4444.

Shouldn't be too much of a hassle, they'll probably ask you to send them some identification documents so they can correct the name.

Often1 Oct 12, 2019 11:19 am
Have your TA handle it. Will involve a lot less hassle as the TA has a commercial relationship and they loused it up.

redeternet7 Oct 12, 2019 11:16 pm
Make a new HR account it will be easier

Saltire74 Oct 13, 2019 12:17 pm
Originally Posted by redeternet7 (Post 31622393)
Make a new HR account it will be easier
Not if the Heathrow Rewards account is an established one.


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