Originally Posted by DYKWIA (Post 30164561)

Seeing your responses to anybody who posts anything critical about BA on the BA forum, forgive me for being a bit sceptical Mr Cruz :)

Originally Posted by Sealink (Post 30167169)

You can be cynical all you like, you'll forgive me for being bored of the 17million hilarious digs at Alex Cruz.

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Originally Posted by NWplatinum (Post 30168359)

The only people who defend BA (probably the worst mainline carrier, with the worst services) are Brits which I don’t understand? Do they feel like BA is something personal to them?

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Originally Posted by skywardhunter (Post 30167323)

I think it was a dig at you...

Originally Posted by ft101 (Post 30168372)

Most don't, but the ones that do get very touchy and uptight about it.

Originally Posted by Sealink (Post 30164238)

I'm pleased it's not just me disappointed by the oft lauded EK first.

Originally Posted by Sealink (Post 30164238)

The worst food I've ever had in the air, and that's including Ryanair BOB. Almost inedible.

Originally Posted by Sealink (Post 30164238)

Chauffeur at Sydney asked me to share with two other pax, then got to the car and realised there wasn't enough room for our luggage, despite seeing our cases. And just told me to walk back to the terminal to 'see if I can get another car' then promptly drove off.

Originally Posted by Sealink (Post 30164238)

Mums GLA DXB flight downgraded to J with a refund far below the far difference, due to EKs Rouse of using full J fares vs Round Trip F ones to calculate a refund.

Originally Posted by flying_pig (Post 30169228)

Everyone is entitled to an opinion, but I must say I disagree with the disappointment regarding EK's first. As someone whose rule in picking airlines is above all convenience of routing, I often find myself flying a diverse array of carriers, but when EK offers comparable routings in terms of travel time I am always delighted to fly them.

In Sealink's case, the post seems to imply that they were trying to get from GLA to SYD. The mere fact of being able to fly GLA-DXB-SYD instead of - say - GLA-LHR-SIN-SYN, thus avoiding one extra sector, is precisely why EK can be a great option, thanks to their superb network.

For the sake of the argument:


I agree that food on EK is bad, but personally I find it to be one step above - for example - BA or LH or TG. There is also generally more variety on EK (see the demise of the bistro items on BA). I can always find one thing on EK that I want to eat; I can't say the same of the three other carriers that I mentioned.


Totally unacceptable. Then again: what other airlines are providing chauffeur services these days? Also, in over 30 trips I have never come across an issue with EK's chauffeur drive service, so sadly this seems to be a case of an unlucky experience.


I have always found refunds in these instances to be abysmal, regardless of carrier. Also worth considering: are there other airlines flying first class directly to GLA (in other words, was there really an alternative with an equally convenient routing)?


I guess all I am trying to say is that I'd give them another chance. I find their first class product to be far superior that of several other airlines (including BA, which - for full disclosure - I also find pretty good, but one step below EK overall).

Originally Posted by aceboy44 (Post 30153585)

When first class is empty and it takes over 20 minutes (it took around 25 minutes) to prepare my breakfast that is utterly unacceptable. If I was sitting in an empty restaurant and the food took that much time to arrive I would cancel the order and look for another restaurant. EK first class left a bitter taste in my mouth.

Originally Posted by ncsuactor84FT (Post 30169848)

I'm not really sure if I even believe that you are a real person (and not someone getting his rocks off by posting nonsense)... but this comment amuses me. Let's play this out:

Let's say you're in a restaurant, and at the 20 minute mark your food is not out yet... you're utterly fed up, you slam your napkin down on the table and announce that your order is cancelled and you're leaving. You get up, walk out the door, and find another restaurant... let's be generous and say that whole process takes about 15 minutes (time you walk out the door until the time you sit down in another restaurant). Then you review their menu and order (takes at least 3 minutes), and then they prepare your food - let's assume it is out in a reasonable time - 15 minutes. So you are already in for at least an extra 35 minutes of waiting (and that's being generous, most likely it will take longer)... what kind of sense does that make? You would rather spend 35 minutes ordering from another restaurant as opposed to waiting an extra 5 minutes for your food to come out? Please explain the logic here....

Originally Posted by NWplatinum (Post 30168359)

Originally Posted by aceboy44 (Post 30154442)

Oh and did I mention that it's shameful that EK crew serves regular water to passengers in first class while QR serves Evian water in business?

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