I booked a ticket to Singapore in first class (round trip.) I wanted to change the travel dates online but the system insisted that I visit the nearest Emirates office. In addition to paying the full price of first class ticket I had to incur additional charges such as parking fees (in Kuwait) and taxi fees (visit the office in Singapore) just to change my travel dates. To add insult to injury the B777-300ER to Singapore had the old ICE (not touch-screen.) On the way back to Dubai in first class I asked for a hot chocolate but it took them some time to prepare it. They blamed the delay on the malfunctioning machine. Furthermore, I had to wait over 20 minutes just to order breakfast. When I asked the cause of the delay they mentioned that it takes time to heat the meal! When I ran back to the galley to ask for sugar for my second hot chocolate I found 5 or 6 cabin crews having a meal and chatting with each other rather than looking after first class passengers.

As a paying first class passenger this is definitely not what I expected from a world class airline. Oh and don't tell me to fly with Qatar Airways since as a J passenger I also couldn't make changes to my reservations online......

I’d say you should only fly private.

‘Contact your local Emirates Office’ advice means call them. I have no idea how you could do the logic that you need to turn up in person.

And about the service let downs. It happens, but the points you raise are quite incidental. EY residence might be more your style, although ovens and taps break on those planes too.

Is there a minimum age requirement for FT?

Before we all get too carried away with the moment folks. Reminder of the rules.

Abusive Or Disruptive Behavior Or Content

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This thread is already on borrowed time. Please keep it civil. Some housekeeping may have to be done.

Saltire74
Emirates Forum Moderator