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-   -   Poor First Class Experience With Emirates (https://www.flyertalk.com/forum/emirates-skywards/1928307-poor-first-class-experience-emirates.html)

XXTSGR Sep 1, 2018 1:11 pm


Originally Posted by The_Bouncer (Post 30155604)
Did you get Evian water?

No - but I didn't ask for First Class Water either but was just happy with the Premier Cru Wine that was being served.

The_Bouncer Sep 1, 2018 1:24 pm


Originally Posted by XXTSGR (Post 30156330)


No - but I didn't ask for First Class Water either but was just happy with the Premier Cru Wine that was being served.

Not bad if it was First Class Premier Cru. But no Evian water? What kind of VIP Reception is that? That must have completely ruined the experience!

NWplatinum Sep 1, 2018 1:28 pm

Serious question for the OP, were you flying with “unaccompanied minor” service? That might explain your horrid treatment by the meer peasant servants.

(it would also explain sugar and hot chocolate)

XXTSGR Sep 1, 2018 1:32 pm


Originally Posted by The_Bouncer (Post 30156355)
Not bad if it was First Class Premier Cru. But no Evian water? What kind of VIP Reception is that? That must have completely ruined the experience!

It did. I won't go to the same one again but try a different one instead.

mpkz Sep 1, 2018 2:01 pm

When your hot chocolate takes too long to make:

NWplatinum Sep 1, 2018 2:07 pm


Originally Posted by aceboy44 (Post 30154860)
Again, I will not give my CC details over the phone. How can I pay over the phone if I don't give them my CC details?

They had no right to treat me like this in the first place. Oh well, they lost me as a first class passengers, there are plenty of other airlines out there with better service and cheaper fares ;)

Just out of curiosity what airline do you consider to have “better service?”

NWplatinum Sep 1, 2018 2:47 pm

I’m just reading some of the OP’s other posts. I’m really not trying to be facetious here, but is this account real?

Dave Noble Sep 1, 2018 3:04 pm


Originally Posted by aceboy44 (Post 30154442)
I purchased my ticket online. When I tried to change my ticket online it kept insisting that I visit the nearest EK office since it wont let me do it online. I didn't pay over the phone since I refuse to give my credit card details over the phone.

You could have made the change by telephone - you choose not to use the telephone - why should there be any expectation that the airline pay for an unnecessary journey to an office?



Originally Posted by aceboy44
I don't recall ever waiting over 20 minutes on my QR experience in J. Oh and did I mention that it's shameful that EK crew serves regular water to passengers in first class while QR serves Evian water in business?

So why do you not just fly Qatar ? It seems that Emirates does not meet your needs

Water is water - so what that about brand ?

mpkz Sep 1, 2018 3:31 pm


Originally Posted by NWplatinum (Post 30156551)
I’m just reading some of the OP’s other posts. I’m really not trying to be facetious here, but is this account real?

Even if it's fake, it's one of the best online parodies of a spoiled and entitled Middle Easterner. All that's missing is a post complaining about how his maid asked for a day off when sick. But then again, maybe it's the dedication to complaining about completely random and minor travel-related things that makes it seem so authentic :)

(ps: I think there are also posts on airliners.net, including one where he wrote a bad review of Cathay Pacific for not letting him open the window blind when other passengers were sleeping)

aceboy44 Sep 1, 2018 4:45 pm


Originally Posted by mapleg (Post 30155266)
That is your personal choice. You really can't expect a company to pay for a taxi due to your refusal to use a phone and provide credit card over it.

I will not compromise on my CC details due to the incompetence of the airline. It's their job to provide world-class service rather than spending budget on marketing to deceive passengers. It's simple, you can't run first class service? Don't sell first-class service in the first place.


Originally Posted by NWplatinum (Post 30156466)
Just out of curiosity what airline do you consider to have “better service?”

The airline that provides the best value for your money. Airlines like Srilankan (but they have very bad IFE) and Oman Air (they don't serve many destinations.)


Originally Posted by Dave Noble (Post 30156586)
You could have made the change by telephone - you choose not to use the telephone - why should there be any expectation that the airline pay for an unnecessary journey to an office?

So why do you not just fly Qatar ? It seems that Emirates does not meet your needs

Water is water - so what that about brand ?

Again, I will not compromise on my CC security due to the incompetence of the airline. Don't sell first class service if you can't provide it.

I don't fly QR since I don't get what I paid for.

Water is not just water. Different brands have different quality. Personally I prefer to drink Evian water since the taste is so pure :)

dwugson Sep 1, 2018 5:11 pm

Can't believe this!! Was recently in an area with no phone service and limited internet access yet was still able to contact Emirates about my booking (sorry biz saver, not first) and make changes (via internet chat) - and yes, got my upgrade to F!!! Even though, because of my location, I had very limited contact potential, I was still able to accomplish what I needed. Certainly no way of driving to any EK office. It reminds me of the complaint made to the National Parks service that they don't position the bears close enough to the road!!!

NWplatinum Sep 1, 2018 6:30 pm

I see a long laundry lists of complaints, actually lots of complaints. But specifically about Emirates from you. So it begs the question, why do you continue to fly them?

skywardhunter Sep 1, 2018 8:11 pm


Originally Posted by NWplatinum (Post 30156964)
I see a long laundry lists of complaints, actually lots of complaints. But specifically about Emirates from you. So it begs the question, why do you continue to fly them?

Some of us have been asking that for years...

dhuey Sep 1, 2018 8:33 pm


Originally Posted by aceboy44 (Post 30156786)
I will not compromise on my CC details due to the incompetence of the airline.

Handing your card over to someone in person is probably a greater fraud risk than giving your cc details to a global airline's call center agent. Regardless, it's the bank that would lose the money, not you. At most you risk a hassle, which is what I would call having to go somewhere via taxi simply to avoid giving a cc number over the phone.

mapleg Sep 1, 2018 8:55 pm


Originally Posted by aceboy44 (Post 30156786)
I will not compromise on my CC details due to the incompetence of the airline.

I can only surmise you have a low quality credit card run by a less than first class bank or credit card issuer. Top quality credit cards are not compromised by using them over the phone.

As a PS, even when you go in person, you do realize the person working there sees your credit card number etc, and it could be compromised that way as well.


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