Preselected Seats?
Jan 15, 2017 | 1:06 pm
#1
Original Poster
Join Date: Jun 2014
Posts: 994
Preselected Seats?
Hi All,
Was wondering if anyone had any background on how preselected seats worked? I had a saver ticket and my TA back in December advised he had put a note and sent a email for them to select a window seat from a list I had provided.
Anyway EK CS advised they could not do anything in December and I was to select this week when the boarding opened on Tuesday. Anyway I logged in to Skywards as I was looking at a few other flights for the winter and went to have a look if my seats were still there. To my supprise I had seats already selected on the outward to DXB leg which is a busy service. They have selected one of the ones I wanted from the list I provided to the TA in december.
Anyway its always appreciated but I wanted to try understand what caused this to happen and if anyone had any experiance with? If I try change it says "Any changes made will remove the seat options we preselected for you."
Was wondering if anyone had any background on how preselected seats worked? I had a saver ticket and my TA back in December advised he had put a note and sent a email for them to select a window seat from a list I had provided.
Anyway EK CS advised they could not do anything in December and I was to select this week when the boarding opened on Tuesday. Anyway I logged in to Skywards as I was looking at a few other flights for the winter and went to have a look if my seats were still there. To my supprise I had seats already selected on the outward to DXB leg which is a busy service. They have selected one of the ones I wanted from the list I provided to the TA in december.
Anyway its always appreciated but I wanted to try understand what caused this to happen and if anyone had any experiance with? If I try change it says "Any changes made will remove the seat options we preselected for you."
Jan 15, 2017 | 7:39 pm
#3
Join Date: Oct 2015
Location: Economy, mostly :(
Programs: Skywards Gold
Posts: 7,791
The requirement to pay only applied to reservations made from the announced date (3rd Oct) onwards.
Jan 16, 2017 | 3:54 am
#6
Original Poster
Join Date: Jun 2014
Posts: 994
The checkin process does not open till tomorrow as flight out is Thursday and Friday is the next leg it auto allocated.
Anyway I rang to move the next leg and was told I would be charged. I advised I didnt want the seats and wanted the other they changed after putting on hold. Surprisingly the other legs she allowed me to select even though it had not selected as of yet
Anyway I rang to move the next leg and was told I would be charged. I advised I didnt want the seats and wanted the other they changed after putting on hold. Surprisingly the other legs she allowed me to select even though it had not selected as of yet
Jan 16, 2017 | 8:15 am
#7
Join Date: Oct 2015
Location: Economy, mostly :(
Programs: Skywards Gold
Posts: 7,791
The checkin process does not open till tomorrow as flight out is Thursday and Friday is the next leg it auto allocated.
Anyway I rang to move the next leg and was told I would be charged. I advised I didnt want the seats and wanted the other they changed after putting on hold. Surprisingly the other legs she allowed me to select even though it had not selected as of yet
Anyway I rang to move the next leg and was told I would be charged. I advised I didnt want the seats and wanted the other they changed after putting on hold. Surprisingly the other legs she allowed me to select even though it had not selected as of yet
Jan 16, 2017 | 1:16 pm
#8
FlyerTalk Evangelist
Join Date: Jan 2010
Posts: 10,043