Hi All,

Was wondering if anyone had any background on how preselected seats worked? I had a saver ticket and my TA back in December advised he had put a note and sent a email for them to select a window seat from a list I had provided.

Anyway EK CS advised they could not do anything in December and I was to select this week when the boarding opened on Tuesday. Anyway I logged in to Skywards as I was looking at a few other flights for the winter and went to have a look if my seats were still there. To my supprise I had seats already selected on the outward to DXB leg which is a busy service. They have selected one of the ones I wanted from the list I provided to the TA in december.

Anyway its always appreciated but I wanted to try understand what caused this to happen and if anyone had any experiance with? If I try change it says "Any changes made will remove the seat options we preselected for you."