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-   -   Onboard F&B (https://www.flyertalk.com/forum/emirates-skywards/1771733-onboard-f-b.html)

Metanoia Oct 26, 2017 11:24 am


Originally Posted by jackiedada (Post 28980117)
Exactly! The other thing that I noticed was that the F bar was 'Completely Empty' on EK500 - I mean not even a sandwich. Not sure if this is how it is on short haul flights, but having a bar that is completely devoid of anything isn't a good sight and doesn't help the F experience.

Maybe they're tired of losing one too many bottles of Paradis? :confused:

hazban Oct 26, 2017 1:25 pm

Just returned from my first trip to Australia, lucky or daft enough, to have 5 legs in First. Nice little box of chocolates offered every time without asking!
I think some of you guys have been spoiled. Never flown with Emirates before find I have got a "Gold Card" on my return home to the UK, what advantage does that give me?

thijsseh Oct 26, 2017 1:40 pm


Originally Posted by hazban (Post 28980745)
........
I think some of you guys have been spoiled. Never flown with Emirates before find I have got a "Gold Card" on my return home to the UK, what advantage does that give me?

Spoiled? Us? We all plead innocent milord!

skywardhunter Oct 26, 2017 2:03 pm


Originally Posted by hazban (Post 28980745)
Just returned from my first trip to Australia, lucky or daft enough, to have 5 legs in First. Nice little box of chocolates offered every time without asking!
I think some of you guys have been spoiled. Never flown with Emirates before find I have got a "Gold Card" on my return home to the UK, what advantage does that give me?

Here I am doing 40-50 sectors a year in Y to barely make Gold...

Has anyone else noticed the Y food trays now have the hot meal on the left? It's annoying

XXTSGR Oct 26, 2017 10:10 pm


Originally Posted by skywardhunter (Post 28980903)
Here I am doing 40-50 sectors a year in Y to barely make Gold...

Has anyone else noticed the Y food trays now have the hot meal on the left? It's annoying

EK still serve a hot meal in Y :D

Seriously - why would the position be changed from right to left?

Though you could turn the tray through 180 degrees and voila!

skywardhunter Oct 26, 2017 10:36 pm


Originally Posted by XXTSGR (Post 28982439)
EK still serve a hot meal in Y :D

Seriously - why would the position be changed from right to left?

Though you could turn the tray through 180 degrees and voila!

Turn it 180 and you have the water, appetizer and dessert at the front. Being right handed it is easier for the meal to be in the right. It's an arbitrary change but it was always consistently on the bottom right of the tray and now consistently (handful of flights) on the left (including the second hot meal on the flight I was just on after I posted the previous comment). Cabin crew hadn't noticed when I asked. Might be random coincidence.

ft101 Oct 27, 2017 12:16 am


Originally Posted by hazban (Post 28980745)
. . . . find I have got a "Gold Card" on my return home to the UK, what advantage does that give me?

https://www.emirates.com/english/sky...-benefits.aspx

XXTSGR Oct 27, 2017 12:25 am


Originally Posted by skywardhunter (Post 28982507)
Turn it 180 and you have the water, appetizer and dessert at the front. Being right handed it is easier for the meal to be in the right. It's an arbitrary change but it was always consistently on the bottom right of the tray and now consistently (handful of flights) on the left (including the second hot meal on the flight I was just on after I posted the previous comment). Cabin crew hadn't noticed when I asked. Might be random coincidence.

Interesting. Anyone with a catering insight?

Wouldn't changing the layout would require a change in SOPs for catering and the tray assembly.

Strange though that the crew had not noticed, given their training and numerous times they would have performed the task and (previously) put the hot meal onto the RH side.

Wich way round are they trays in the service trolley - pulled out with the right hand and then hot meal added with left hand to the (new) LH side gap?

XXTSGR Oct 27, 2017 12:29 am


Originally Posted by skywardhunter (Post 28982507)
Being right handed it is easier for the meal to be in the right.

You hadn't ordered a LH SPML? ;)

skywardhunter Oct 27, 2017 12:49 am


Originally Posted by XXTSGR (Post 28982732)
You hadn't ordered a LH SPML? ;)

:D:D:D

eternaltransit Oct 27, 2017 4:52 am


Originally Posted by XXTSGR (Post 28982722)
Interesting. Anyone with a catering insight?

Wouldn't changing the layout would require a change in SOPs for catering and the tray assembly.

Strange though that the crew had not noticed, given their training and numerous times they would have performed the task and (previously) put the hot meal onto the RH side.

Wich way round are they trays in the service trolley - pulled out with the right hand and then hot meal added with left hand to the (new) LH side gap?

Tray assembly is set by Flight Catering - they leave a gap.

The crew then just put a hot meal in the gap - I doubt this change merited a service manual update!

XXTSGR Oct 27, 2017 7:32 am


Originally Posted by eternaltransit (Post 28983187)
Tray assembly is set by Flight Catering - they leave a gap.

The crew then just put a hot meal in the gap - I doubt this change merited a service manual update!

Indeed - but if flight catering changes the tray assembly in this way, then their procedures will have changed, and for a reason. Question is, why?

Service manual wouldn't probably updated - but seasoned crew should still notice (especially when asked by a pax) that suddenly the hot meal goes onto the opposite side of the tray.

skywardhunter Oct 27, 2017 8:03 am


Originally Posted by XXTSGR (Post 28983567)
Indeed - but if flight catering changes the tray assembly in this way, then their procedures will have changed, and for a reason. Question is, why?

Service manual wouldn't probably updated - but seasoned crew should still notice (especially when asked by a pax) that suddenly the hot meal goes onto the opposite side of the tray.

Just hot meal and roll switched around. They rotate the tray as they remove it so I assume they don't in fact take much notice of arrangement. I'm sure some crew would notice, this particular one didn't

eternaltransit Oct 27, 2017 8:28 am


Originally Posted by XXTSGR (Post 28983567)
Indeed - but if flight catering changes the tray assembly in this way, then their procedures will have changed, and for a reason. Question is, why?

Service manual wouldn't probably updated - but seasoned crew should still notice (especially when asked by a pax) that suddenly the hot meal goes onto the opposite side of the tray.

I'm going to go with either a manager thought it looked better, or they were updating the specification photos and it just so happened that the hole was on the wrong side - but now that's the specification, so you do what you're told or you get fired.

With EK, many things don't have solid reasoning behind it :D

ElJudioErrante Oct 27, 2017 8:48 am


Originally Posted by XXTSGR (Post 28983567)
Indeed - but if flight catering changes the tray assembly in this way, then their procedures will have changed, and for a reason. Question is, why?

Service manual wouldn't probably updated - but seasoned crew should still notice (especially when asked by a pax) that suddenly the hot meal goes onto the opposite side of the tray.

All crew members receive regular updates by email. They will possibly tell you the reasoning or more info if you ask why .


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