Miles earnings with stopover
May 11, 2016 | 6:24 am
#1
Original Poster
Join Date: Oct 2015
Location: Economy, mostly :(
Programs: Skywards Gold
Posts: 7,791
Miles earnings with stopover
Trying to price a rather long and weird routing and EK seems to be calculating too few miles earned:
CPT - (DXB) - HYD [stopover] - (DXB) - HKG [stopover] - BKK [stopover] - SYD [stopover] - AKL [stopover] - (DXB) - CPT
It is calculating CPT - HYD, HYD- DXB, DXB-AKL and AKL-CPT as sectors for mileage earning, meaning DXB - HKG - BKK - SYD - AKL earns the same as DXB - AKL direct, despite several stopovers on the way.
Is this right or just a glitch? See below.
PS: Prices at $1836 in Y, with the AKL-DXB direct service on the return. If you're wondering why I'm looking? I've got time and these types of itineraries often price out quite nicely on EK vs individual returns/OJs
CPT - (DXB) - HYD [stopover] - (DXB) - HKG [stopover] - BKK [stopover] - SYD [stopover] - AKL [stopover] - (DXB) - CPT
It is calculating CPT - HYD, HYD- DXB, DXB-AKL and AKL-CPT as sectors for mileage earning, meaning DXB - HKG - BKK - SYD - AKL earns the same as DXB - AKL direct, despite several stopovers on the way.
Is this right or just a glitch? See below.
PS: Prices at $1836 in Y, with the AKL-DXB direct service on the return. If you're wondering why I'm looking? I've got time and these types of itineraries often price out quite nicely on EK vs individual returns/OJs
May 11, 2016 | 6:30 am
#2
Original Poster
Join Date: Oct 2015
Location: Economy, mostly :(
Programs: Skywards Gold
Posts: 7,791
By my calculation it should be:
CPT - HYD Saver: 1838
HYD - HKG Flex: 3640
HKG - BKK Flex: 700
BKK - SYD Flex: 3290
SYD - AKL Flex: 1500
AKL - CPT Flex: 7700
For a total of 18668 tier miles, so that's about 10-15% more than EK is calculating.
CPT - HYD Saver: 1838
HYD - HKG Flex: 3640
HKG - BKK Flex: 700
BKK - SYD Flex: 3290
SYD - AKL Flex: 1500
AKL - CPT Flex: 7700
For a total of 18668 tier miles, so that's about 10-15% more than EK is calculating.
May 11, 2016 | 6:58 am
#3
Join Date: Nov 2013
Posts: 5,482
You might have luck emailing and ask them for a manual calculation though!
May 11, 2016 | 7:22 am
#4
Original Poster
Join Date: Oct 2015
Location: Economy, mostly :(
Programs: Skywards Gold
Posts: 7,791
EK are arguing your flight is a DXB-NZ zone regardless of stopover, because they are basing it on the combinable fare components. You have likely have one itinerary comprised of combinable fares that are valid separately CPT-HYD, one HYD-DXB, one DXB-AKL and one AKL-CPT.
You might have luck emailing and ask them for a manual calculation though!
You might have luck emailing and ask them for a manual calculation though!
May 11, 2016 | 7:43 am
#5
Join Date: Nov 2013
Posts: 5,482
DXB-HKG-BKK is allowable on certain fares iirc - presumably that is being combined with the BKK-AKL portion
May 11, 2016 | 7:58 am
#6
Original Poster
Join Date: Oct 2015
Location: Economy, mostly :(
Programs: Skywards Gold
Posts: 7,791
All in it's not a bad fare for the routing, just wish it would pay the 2k miles more like it should
May 11, 2016 | 8:09 am
#7
Join Date: Jul 2014
Programs: Skywards
Posts: 937
Just quoted in my GDS, I get 17540ZAR fare / 1172usd
and the system breaks it to cpt-dxb-hkg-bkk-syd-akl with a sector fare dxb-hyd-dxb for the outbound, so you would receive cpt-akl miles + dxb-hyd miles (just took a random date in september, may differ with another availability...)
and the system breaks it to cpt-dxb-hkg-bkk-syd-akl with a sector fare dxb-hyd-dxb for the outbound, so you would receive cpt-akl miles + dxb-hyd miles (just took a random date in september, may differ with another availability...)
May 11, 2016 | 8:15 am
#8
Original Poster
Join Date: Oct 2015
Location: Economy, mostly :(
Programs: Skywards Gold
Posts: 7,791
Just quoted in my GDS, I get 17540ZAR fare / 1172usd
and the system breaks it to cpt-dxb-hkg-bkk-syd-akl with a sector fare dxb-hyd-dxb for the outbound, so you would receive cpt-akl miles + dxb-hyd miles (just took a random date in september, may differ with another availability...)
and the system breaks it to cpt-dxb-hkg-bkk-syd-akl with a sector fare dxb-hyd-dxb for the outbound, so you would receive cpt-akl miles + dxb-hyd miles (just took a random date in september, may differ with another availability...)
Basically just going to work on the road for a month and tour some new places. September was pretty close, so I guess your fare must be pretty accurate for what I need, I have CPT-HYD mid-August, then the onward in 4-8 day intervals from 28th August - 16th September
May 11, 2016 | 9:02 am
#9
Join Date: Jul 2014
Programs: Skywards
Posts: 937
wow that's an amazing price! I'll see if I can trick the site into this or otherwise try coax a call centre agent into it.
Basically just going to work on the road for a month and tour some new places. September was pretty close, so I guess your fare must be pretty accurate for what I need, I have CPT-HYD mid-August, then the onward in 4-8 day intervals from 28th August - 16th September
Basically just going to work on the road for a month and tour some new places. September was pretty close, so I guess your fare must be pretty accurate for what I need, I have CPT-HYD mid-August, then the onward in 4-8 day intervals from 28th August - 16th September
lower fare however still the same 'sectors', normally the homepage should quote it, looks like a lot but in the end a return fare + a sector fare but then it is the EK homepage...
you can PM me your exact dates and I can check what I get if you want
May 11, 2016 | 9:13 am
#10
Original Poster
Join Date: Oct 2015
Location: Economy, mostly :(
Programs: Skywards Gold
Posts: 7,791
mid august the fare is even cheaper, 15070zar + taxes
lower fare however still the same 'sectors', normally the homepage should quote it, looks like a lot but in the end a return fare + a sector fare but then it is the EK homepage...
you can PM me your exact dates and I can check what I get if you want
lower fare however still the same 'sectors', normally the homepage should quote it, looks like a lot but in the end a return fare + a sector fare but then it is the EK homepage...
you can PM me your exact dates and I can check what I get if you want
Called call center again and very helpful lady got it down to R26,888 ($1790 or so) all-in and almost all in Flex. Waiting for her to call back to confirm the miles earning.