Originally Posted by
eternaltransit
EK are arguing your flight is a DXB-NZ zone regardless of stopover, because they are basing it on the combinable fare components. You have likely have one itinerary comprised of combinable fares that are valid separately CPT-HYD, one HYD-DXB, one DXB-AKL and one AKL-CPT.
You might have luck emailing and ask them for a manual calculation though!
Yes I presumed as much however a combinable fare with 3 stopovers in different zones? HKG is truly not on the way to NZ after all. I could sort of understand the BKK and SYD argument as they're both stopover destinations enroute to NZ.