delayed luggage
Apr 26, 2016 | 10:42 pm
#16
Join Date: Nov 2013
Posts: 5,482
It's only usually travel insurance that excludes flights where the destination is in the policyholder's country of residence - the carrier still has liability under the Convention for damage caused by delays (but not unforeseeable consequential damage).
Unfortunately the Conventions do not specify a specific limit for damages from delay of baggage - if you are unsatisfied with EK's response you would likely have to press a claim (which is quite easy in the UK).
Last edited by eternaltransit; Apr 27, 2016 at 5:07 am
Apr 27, 2016 | 4:33 am
#17
A FlyerTalk Posting Legend
Join Date: Jan 2002
Posts: 46,128
It's only usually travel insurance that excludes flights where the destination is in the policyholder's country of residence - the carrier still has liability under the Convention for damage caused by delays (but not unforeseeable consequential damage).
Unfortunately the Conventions do not specify a specific limit for damages from delay of baggage - if you are unsatisfied with EK's response you would likely have to press a claim (which is quite easy in the UK).
Unfortunately the Conventions do not specify a specific limit for damages from delay of baggage - if you are unsatisfied with EK's response you would likely have to press a claim (which is quite easy in the UK).
Originally Posted by Montreal Convention
Article 22
Limits of Liability in Relation to Delay, Baggage and Cargo
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2. In the carriage of baggage, the liability of the carrier in the case of destruction, loss, damage or delay is limited to 1 000 Special Drawing Rights for each passenger unless the passenger has made, at the time when the checked baggage was handed over to the carrier, a special declaration of interest in delivery at destination and has paid a supplementary sum if the case so requires. In that case the carrier will be liable to pay a sum not exceeding the declared sum, unless it proves that the sum is greater than the passenger’s actual interest in delivery at destination.
Limits of Liability in Relation to Delay, Baggage and Cargo
.
.
2. In the carriage of baggage, the liability of the carrier in the case of destruction, loss, damage or delay is limited to 1 000 Special Drawing Rights for each passenger unless the passenger has made, at the time when the checked baggage was handed over to the carrier, a special declaration of interest in delivery at destination and has paid a supplementary sum if the case so requires. In that case the carrier will be liable to pay a sum not exceeding the declared sum, unless it proves that the sum is greater than the passenger’s actual interest in delivery at destination.
Apr 27, 2016 | 11:15 am
#19
Join Date: Oct 2014
Location: Europe
Programs: EK plat, ex-FB gold, Accor plat
Posts: 1,074
I'm truly glad you write that, but, in the facts, EK doesn't compensate when you are home. And, quite, frankly, I won't fight for that.
Apr 27, 2016 | 2:08 pm
#20
A FlyerTalk Posting Legend
Join Date: Jan 2002
Posts: 46,128
There is more chance that the impact to a passenger will be minimal when returning home
In the UK at least it would be pretty straightforward to initiate a claim on money claim online if the airline tried to avoid reimbusing costs incurred due to the delay