Baggage lock missing, stuff stolen
Feb 1, 2016 | 10:54 pm
#1
Original Poster
Join Date: Jan 2014
Posts: 9
Baggage lock missing, stuff stolen
I've recently travelled from CDG to BKK. On arrival at BKK, I noticed that the lock on my bag was missing. Several items inside my luggage were also missing.
Unfortunately my insurance company will not cover that. I have already filed a report with EK. Does anyone else have similar experience when filing a claim with EK? Do they compensate?
Unfortunately my insurance company will not cover that. I have already filed a report with EK. Does anyone else have similar experience when filing a claim with EK? Do they compensate?
Feb 6, 2016 | 1:48 am
#2
Join Date: Feb 2009
Location: Netherlands
Programs: IHG Diamond/Amb, GHA Titanium, BW Diamond Select
Posts: 706
Baggage lock missing, stuff stolen
Interesting. Same happened to my wife's suitcase a few days ago on our DUS to HKT flight. Both pull tabs with TSA lock removed from zipper. She didn't have any valuables in her suitcase and nothing is missing but it's highly unlikely that both pull tabs would come loose at the same time, so it looks like someone has at least checked.
Feb 6, 2016 | 4:19 am
#3
Join Date: Jun 2011
Location: United Kingdom
Programs: Skywards silver :-(, HHonors Gold, IHG Diamond
Posts: 2,572
IMHO the low life who steal stuff from bags usually go for the expensive looking suitcases which are locked .
I use the most scruffiest suitcase I have and never lock it.
I use the most scruffiest suitcase I have and never lock it.
Feb 6, 2016 | 6:11 am
#4
Join Date: Apr 2012
Location: perth
Programs: SPG(LTG), QANTAS gold, Korean, Accor Plat
Posts: 1,500
Feb 6, 2016 | 7:57 am
#5
FlyerTalk Evangelist
Join Date: Nov 2000
Location: Nashville -Past DL Plat, FO, WN-CP, various hotel programs
Programs: DL-MM, AA, SW w/companion,HiltonDiamond, Hyatt PLat, IHF Plat, Miles and Points Seeker
Posts: 11,405
They could take our entire suitcase with all the contents, and it would still not exceed our $500 deductible insurance.
Just not worth traveling with anything valuable. (our meds and laptop or ipad are in our carry on)
Just not worth traveling with anything valuable. (our meds and laptop or ipad are in our carry on)