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Old Feb 1, 16, 11:54 pm
Join Date: Jan 2014
Posts: 9
Baggage lock missing, stuff stolen

I've recently travelled from CDG to BKK. On arrival at BKK, I noticed that the lock on my bag was missing. Several items inside my luggage were also missing.

Unfortunately my insurance company will not cover that. I have already filed a report with EK. Does anyone else have similar experience when filing a claim with EK? Do they compensate?
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