EK Lounge FAQs and updates
#1096
Ambassador, Emirates
Join Date: Mar 2006
Location: LGW / AMS / CPT
Programs: SA KL BA EK
Posts: 4,273
#1097
Ambassador: Emirates Airlines
Join Date: Sep 2004
Location: Manchester, UK
Posts: 18,613
Actually... There is (or at least there used to be) an un-written rule that you can bring in a guest if you're flying F. But only at Dubai. Even if you had no status.
Maybe somebody could confirm?
Maybe somebody could confirm?
#1099
Join Date: Aug 2012
Location: MAN DXB ✈️
Programs: Skywards Gold
Posts: 6,831
#1100
Join Date: Oct 2017
Location: In transit
Programs: AF/KL BA GF EK EY LH QR
Posts: 587
Also seems the price for paid lounge access has increased recently... Didn’t see that published anywhere either!
#1101
Ambassador, Emirates
Join Date: Mar 2006
Location: LGW / AMS / CPT
Programs: SA KL BA EK
Posts: 4,273
#1102
Join Date: Oct 2017
Location: In transit
Programs: AF/KL BA GF EK EY LH QR
Posts: 587
-USD125/150 - DXB BCL Skywards/non-Skywards
-USD250/300 - DXB FCL Skywards/non-Skywards
-USD125/150 - DXB Upgrade BCL to FCL Skywards/non-Skywards
All plus applicable tax!
https://www.emirates.com/english/exp...lounge-access/
-USD250/300 - DXB FCL Skywards/non-Skywards
-USD125/150 - DXB Upgrade BCL to FCL Skywards/non-Skywards
All plus applicable tax!
https://www.emirates.com/english/exp...lounge-access/
#1103
Join Date: Aug 2016
Programs: Aegean
Posts: 66
Opening times Emirates lounge Singapore for EK404
Flying EK404 to Melbourne in February. Departing time is 13.55h. Emirates.com is giving an opening time of the lounge of 12.35h (after a closure at 10.25h). Is that correct? It means less then 1,5h prior to departure.
#1104
Join Date: Jul 2009
Posts: 426
I'm flying out of DXB in Y next month and after booking my flights, was able to pre-purchase business class lounge access in Manage My Booking for only 45 euros. Thought the standard rate was 125USD? Did I get lucky and come across a glitch or have others had the same experience?
#1105
Join Date: Jan 2010
Posts: 9,307
I'm flying out of DXB in Y next month and after booking my flights, was able to pre-purchase business class lounge access in Manage My Booking for only 45 euros. Thought the standard rate was 125USD? Did I get lucky and come across a glitch or have others had the same experience?
#1107
Join Date: Oct 2005
Location: DUB / DXB
Programs: EK Gold, BA Gold
Posts: 2,471
#1108
Join Date: Jul 2009
Posts: 426
Just wondering, can any of the jargon in the receipt help to me to identify whether I'll access to the Business Class lounge? There's an EMD Number, Identification, connecting ticket/coupon number, reason for issuance and document type but I don't understand most of the letters/numbers in it.
Here are the T&C's in my receipt:
1. Lounge access
1.1 is subject to availability at the time of request;
1.2 may be restricted due to operational and safety reasons;
1.3 is non-endorsable and non-transferable between passengers;
1.4 is subject to the Emirates General Conditions of Carriage for passengers and baggage.
2. Emirates reserves the right to amend, limit or revoke this offer at any time prior to purchase and accepts no responsibility for any technical issues resulting in the failure to pay.
3. Charges:
3.1 are only valid for this transaction and subject to changes;
3.2 may vary across sales channels;
3.3 are, unless otherwise stated, per passenger, per segment;
3.4 include any applicable tax;
3.5 are non-refundable except for the cases described in section 6. Refunds.
4. Conditions:
4.1 Your purchase is valid for the lounge, flight(s) and date(s) shown on the purchase receipt.
4.2 You can enter the lounge 4 hours prior to the scheduled departure time for Dubai and 3 hours for all other airports.
4.3 At least one passenger in your booking needs to be 18 years or older to access the Business Class Lounge at Dubai.
5. Changes:
5.1 Your purchase is also valid if you voluntarily change the date of your flight(s) or choose different flight(s) on the same sector, and the product is still available.
6. Refunds:
6.1 Refund applications must be submitted after the flight has occurred within three months after the date of the last flight in your itinerary using our refund form.
6.2 You shall only be entitled to a refund of your purchase in the following limited cases:
6.2.1 The original Emirates flight was changed, cancelled or re-routed by Emirates and
6.2.1.1 the product you originally purchased is not available or
6.2.1.2 you refused the new flight proposed by Emirates.
6.2.2 Death or serious illness (must be proven by an acceptable certificate) of you or a member of your Immediate Family as defined within Emirates General Conditions
of Carriage.
6.2.3 You booked your flight via www.emirates.com/us/english including a flight sector to or from the USA at least 7 days before departure, and you cancel your flight
within 24 hours of booking.
6.3 You are not entitled to any refund of your purchase in any other event, including:
6.3.1 You voluntarily decide not to use the product you have purchased;
6.3.2 You voluntarily change your flight and the product you purchased is not available;
6.3.3 You voluntarily upgrade, or are upgraded by Emirates, to a higher cabin;
6.3.4 You voluntarily cancel your flight;
6.3.5 You do not meet any of the safety or legal requirements;
6.3.6 You are entitled to the purchased product or service as a result of your frequent flier tier, but you failed to add the correct membership number at the time of booking;
6.3.7 You are denied carriage in accordance with the Emirates General Conditions of Carriage for passengers and baggage.
6.4 In the event that you are entitled to a refund, we will refund the full amount including any refundable tax (unless otherwise stated).
#1109
Join Date: Jul 2007
Location: Washington, D.C.
Programs: BA Gold Lifetime, AA 2M, Delta 2M, Hilton Diamond, Hertz President's Club, EK Platinum
Posts: 948
Flying IAD-DXB on 10 AM flight. EK list Air France Lounge. Normally they are not open until 2 PM. Anyone know if they will be open around 7:30 AM to accommodate EK passengers.
#1110
Join Date: Apr 2003
Location: USA
Programs: UA 1K, Starwood Platinum, Hyatt Diamond
Posts: 982