Originally Posted by Ksmax

Travel on CX in Feb this year with my family. Upon check in we were warned by the agent to proceed to the gate early as it was "congested". We had no idea how congested it was until we were about 100 metres from the entrance. It took us nearly 20 mins just to get pass the ticket/ passport check at the entrance .... Then another 30 mins before we cleared immigration. At this stage, at least there were some attempts to get peoples into proper queues .... As we step into the security check area it was absolute mayhem. There was no queue, everyone just pressed against each other pushing and shelving towards one of the security check scanners. You can hear people shouting and arguing, children crying in distress and several families with young children (including myself) separated from the young ones and begging people around us to let us get through to our children. This is a total disgrace and there was not an officer in sight to attempt to control the crowd. I told my wife I would never ever travel through terminal 1 again and will from now on only travel on Emirates to avoid all these ........ Maybe, and I am just speculating, this is the whole point of maintaining terminal 1 like a circus so that more will follow my lead