Sep 30, 2014, 1:30 pm
Last edit by: Saltire74
Changes to the CD Terms and Conditions in early January 2019 confirm the following:
Effective 1 March 2019, new Chauffeur-drive service reservations are not available in conjunction with Skywards Business and First Class Classic Rewards and Economy to Business Class Upgrades.
https://www.emirates.com/uk/english/...nd-conditions/
Effective 1 March 2019, new Chauffeur-drive service reservations are not available in conjunction with Skywards Business and First Class Classic Rewards and Economy to Business Class Upgrades.
https://www.emirates.com/uk/english/...nd-conditions/
EK Chauffeur Drive Discussion Thread
Jan 5, 2015, 2:39 pm
#181
Join Date: May 2011
Location: Sonoma
Programs: Several here and there, but not as many during my road warrior days!
Posts: 715
Just had the most beat up town car after flying F to SFO. Even the access door for the fuel had been beaten up. Really surprised at the poor condition of the car.
Jan 6, 2015, 2:39 am
#182
Join Date: May 2010
Location: BOM
Programs: EK Plat, HHonors Gold
Posts: 2,883
Jan 6, 2015, 8:09 am
#184
Original Poster
Join Date: Jun 2013
Location: ISB
Posts: 747
Chauffeur car
Call the 1-800-777-3999 number and confirm your booking.
Thanks
Jan 7, 2015, 1:16 pm
#187
Join Date: May 2011
Location: Sonoma
Programs: Several here and there, but not as many during my road warrior days!
Posts: 715
Jan 8, 2015, 8:53 am
#188
Original Poster
Join Date: Jun 2013
Location: ISB
Posts: 747
Chauffeur cars
No problem.
Jan 13, 2015, 3:15 pm
#190
Join Date: Aug 2012
Programs: SPG Platinum, AA Ex Plat
Posts: 262
Flying into DXB on partner award in F. I know that they have recently discontinued chauffeur service for partner award bookings but I was able to book it online and received confirmation email.
However today when I log into my booking, I don't see any chauffeur details? i'm thinking just wait until the day of to inquire about it and have a back up plan just in case they cancelled it, although a little weird that they would cancel the reservation without notifying me.
However today when I log into my booking, I don't see any chauffeur details? i'm thinking just wait until the day of to inquire about it and have a back up plan just in case they cancelled it, although a little weird that they would cancel the reservation without notifying me.
Jan 14, 2015, 4:00 am
#191
Join Date: Nov 2013
Posts: 5,454
Flying into DXB on partner award in F. I know that they have recently discontinued chauffeur service for partner award bookings but I was able to book it online and received confirmation email.
However today when I log into my booking, I don't see any chauffeur details? i'm thinking just wait until the day of to inquire about it and have a back up plan just in case they cancelled it, although a little weird that they would cancel the reservation without notifying me.
However today when I log into my booking, I don't see any chauffeur details? i'm thinking just wait until the day of to inquire about it and have a back up plan just in case they cancelled it, although a little weird that they would cancel the reservation without notifying me.
Note that at DXB, you may also get lucky by just showing up at the chauffeur drive desk with your F BP as the cars are pretty much lining up waiting - they aren't preassigned to passengers.
Jan 14, 2015, 1:20 pm
#192
Join Date: Dec 2004
Programs: UA-1K, MM, Hilton-Diamond, Marriott-Titanium
Posts: 4,432
Flying into DXB on partner award in F. I know that they have recently discontinued chauffeur service for partner award bookings but I was able to book it online and received confirmation email.
However today when I log into my booking, I don't see any chauffeur details? i'm thinking just wait until the day of to inquire about it and have a back up plan just in case they cancelled it, although a little weird that they would cancel the reservation without notifying me.
However today when I log into my booking, I don't see any chauffeur details? i'm thinking just wait until the day of to inquire about it and have a back up plan just in case they cancelled it, although a little weird that they would cancel the reservation without notifying me.
Jan 14, 2015, 1:43 pm
#193
Join Date: Nov 2013
Posts: 5,454
I have a similar situation on an award booking. My reservation confirmation under Manage a Booking states that I am eligible for complimentary Chauffeur Drive. I get an error message when I go to click thru to confirm. So, is this an example of IT not being up to date and showing inaccurate info in a booking? Since its in writing that the booking is eligible does anyone think there is any hope of it being honored.
I would call the call center and confirm - they can arrange the bookings if it is eligible. If they say it isn't but it shows on your MMB it is, take a screenshot and escalate!
Jan 14, 2015, 5:34 pm
#194
Join Date: Dec 2004
Programs: UA-1K, MM, Hilton-Diamond, Marriott-Titanium
Posts: 4,432
It's a partner award. I have taken a screen shot. I thought UAL had wacky IT and website issues. Glad that it's not just them.
Jan 14, 2015, 6:27 pm
#195
Join Date: Nov 2013
Posts: 5,454
Technically chauffeur drive isn't available for partner award bookings and there are stories of EK not honoring it even for bookings made before the change. Unfortunately I couldn't tell you when the change was made, but please do let us know how you get on with persuading the call center!