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EK Chauffeur Drive Discussion Thread

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Old Sep 30, 2014, 1:30 pm
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Last edit by: Saltire74
Changes to the CD Terms and Conditions in early January 2019 confirm the following:

Effective 1 March 2019, new Chauffeur-drive service reservations are not available in conjunction with Skywards Business and First Class Classic Rewards and Economy to Business Class Upgrades.
https://www.emirates.com/uk/english/...nd-conditions/
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EK Chauffeur Drive Discussion Thread

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Old Oct 24, 2014, 10:00 am
  #136  
Original Poster
 
Join Date: Jun 2013
Location: ISB
Posts: 747
Originally Posted by AvidFlyer1990
Location: DEL
Class of Service: J
Car Service: Mercedes C-Class.

Talked to the driver, and Emirates apparently has a contract with a local car-service provider, who specially maintains a fleet of cars for Emirates. The car that I was on had Emirates logo, and the word 'Emirates' written on it, on the back window of the car!
Thanks!
Main post updated.

Originally Posted by eternaltransit
You only had a crazy driver in DXB...once?!

To add to your list: LGW in J - Mercedes Viano Van on arrival, as baggage manifest at the chauffeur desk showed 4x105...
No advance request made for that vehicle. I think I would have got a E-class otherwise.
Thank you.
OP updated.
murtaza12 is offline  
Old Oct 27, 2014, 1:13 am
  #137  
 
Join Date: Jul 2013
Posts: 17
service provider in SFO

I'm arriving in SFO with a lot of luggage. Just want to make sure they will give us a big enough vehicle - otherwise I have to ask my brother to come pick me up.
Any idea if there is a number I can call as soon as I land in SFO to check what vehicle they'll be providing me? Calling Emirates has not been helpful.

Does SFO if even have something similar to the Merc Viano?

Thanks.
stanguy is offline  
Old Oct 27, 2014, 1:25 am
  #138  
 
Join Date: Nov 2013
Posts: 5,454
Originally Posted by stanguy
I'm arriving in SFO with a lot of luggage. Just want to make sure they will give us a big enough vehicle - otherwise I have to ask my brother to come pick me up.
Any idea if there is a number I can call as soon as I land in SFO to check what vehicle they'll be providing me? Calling Emirates has not been helpful.

Does SFO if even have something similar to the Merc Viano?

Thanks.
EK centrally won't be the ones organising the booking - they leave that to outstations to organise the day before your arrival: they will have your baggage details from the manifest (pieces and weight) and should give you a vehicle appropriate to the baggage checked-in. You may get a better response from the local SFO office regarding what company they use/vehicle types.

FWIW I did have a GMC Yukon full size SUV arriving IAD in J the other month with 3 pcs of baggage.
eternaltransit is offline  
Old Oct 27, 2014, 2:57 am
  #139  
 
Join Date: Oct 2009
Location: Dubai
Programs: EK Gold, FB Silver
Posts: 318
I had a Mercedes Viano in Cyprus (J class). Don't know the company name.
gorbatzjov is offline  
Old Oct 27, 2014, 7:01 am
  #140  
Original Poster
 
Join Date: Jun 2013
Location: ISB
Posts: 747
Chauffeur car in SFO

Originally Posted by stanguy
I'm arriving in SFO with a lot of luggage. Just want to make sure they will give us a big enough vehicle - otherwise I have to ask my brother to come pick me up.
Any idea if there is a number I can call as soon as I land in SFO to check what vehicle they'll be providing me? Calling Emirates has not been helpful.

Does SFO if even have something similar to the Merc Viano?

Thanks.
They choose the car according to the number of passengers and baggage (weight/pcs).

I was travelling to Dubai in J, had more baggage than I usually bring, they assigned a Mercedes Viano instead of the Volvo V70.
murtaza12 is offline  
Old Nov 2, 2014, 3:21 am
  #141  
 
Join Date: Jan 2003
Location: london & tokyo
Posts: 1,034
My experience in London has been different. Based on multiple trips, when travelling to/from LHR I have usually had a Mercedes S-class (traveling in F), and to and from LGW a Mercedes E-class.

At Tokyo Haneda, they usually use a comfortable minivan, made by Toyota I believe (I will check the model next time I travel there).
eutow is offline  
Old Nov 4, 2014, 2:51 am
  #142  
Original Poster
 
Join Date: Jun 2013
Location: ISB
Posts: 747
Chauffeur car (EK)

Originally Posted by eutow
My experience in London has been different. Based on multiple trips, when travelling to/from LHR I have usually had a Mercedes S-class (traveling in F), and to and from LGW a Mercedes E-class.

At Tokyo Haneda, they usually use a comfortable minivan, made by Toyota I believe (I will check the model next time I travel there).
I'd appreciate that, thanks.
murtaza12 is offline  
Old Nov 4, 2014, 12:22 pm
  #143  
 
Join Date: Apr 2011
Location: Treasure Coast, FL
Programs: DL Diamond, Marriott LT Plat, HH Diamond, Avis Preferred Plus, National Executive
Posts: 4,578
Location: DXB
Class of Service: First
Car: Some kind of Volvo station wagon
apodo77 is offline  
Old Nov 5, 2014, 6:00 am
  #144  
Original Poster
 
Join Date: Jun 2013
Location: ISB
Posts: 747
Chauffeur car

Originally Posted by apodo77
Location: DXB
Class of Service: First
Car: Some kind of Volvo station wagon
That's odd, they should have used a Mercedes E-Class for First.
I guess it also depends on the Membership type (Blue, Silver, Gold etc).
murtaza12 is offline  
Old Nov 5, 2014, 10:40 pm
  #145  
 
Join Date: Apr 2011
Location: Treasure Coast, FL
Programs: DL Diamond, Marriott LT Plat, HH Diamond, Avis Preferred Plus, National Executive
Posts: 4,578
Originally Posted by murtaza12
Originally Posted by apodo77
Location: DXB
Class of Service: First
Car: Some kind of Volvo station wagon
That's odd, they should have used a Mercedes E-Class for First.
I guess it also depends on the Membership type (Blue, Silver, Gold etc).
It was an AS award ticket. Not sure that makes a difference.
No biggie if it was supposed to be a fancier ride.
Did notice a lot of Mercedes around.
apodo77 is offline  
Old Nov 6, 2014, 9:49 am
  #146  
 
Join Date: Nov 2013
Posts: 5,454
Originally Posted by apodo77
It was an AS award ticket. Not sure that makes a difference.
No biggie if it was supposed to be a fancier ride.
Did notice a lot of Mercedes around.
Probably depending on what's assigned at the time and how bothered agents are. I flew into DXB in F as Platinum and still got one of the Volvos. The S500 Mercedes are reserved for iO still I think?
eternaltransit is offline  
Old Nov 7, 2014, 9:22 pm
  #147  
 
Join Date: Apr 2011
Location: Treasure Coast, FL
Programs: DL Diamond, Marriott LT Plat, HH Diamond, Avis Preferred Plus, National Executive
Posts: 4,578
Location: DXB
Class of Service: First
Car: Mercedes 4 door (C series maybe?..forgot to look)

Driver was 30 minutes late. Had to have the concierge at hotel call on my behalf after :10 had passed the pickup time. Driver claimed he was there at 18:15 (pick up was 18:30) and he left when we no showed. We were downstairs at 18:10 and the staff was looking out for the car.

Not a big deal but an apology would have been nice (he didn't offer one). Two other passengers were picked up by Volvo's while we were waiting.
apodo77 is offline  
Old Nov 8, 2014, 7:18 am
  #148  
 
Join Date: May 2010
Location: BOM
Programs: EK Plat, HHonors Gold
Posts: 2,883
Originally Posted by apodo77
Class of Service: First
Car: Mercedes 4 door (C series maybe?..forgot to look)
C class for F pickup at DXB?
jackiedada is offline  
Old Nov 8, 2014, 1:36 pm
  #149  
Zol
Moderator: Emirates Skywards and Qatar Airways Privilege Club
 
Join Date: Mar 2010
Location: 12R/30L
Programs: EK Gold|EY Gold|Bonvoy Ambassador| IHG Plat|HHonors Diamond
Posts: 2,818
Originally Posted by jackiedada
C class for F pickup at DXB?
Its not a C class but an E class saloon, been in it before.
Zol is offline  
Old Nov 10, 2014, 6:29 am
  #150  
Original Poster
 
Join Date: Jun 2013
Location: ISB
Posts: 747
Chauffeur car

Originally Posted by apodo77
Location: DXB
Class of Service: First
Car: Mercedes 4 door (C series maybe?..forgot to look)

Driver was 30 minutes late. Had to have the concierge at hotel call on my behalf after :10 had passed the pickup time. Driver claimed he was there at 18:15 (pick up was 18:30) and he left when we no showed. We were downstairs at 18:10 and the staff was looking out for the car.

Not a big deal but an apology would have been nice (he didn't offer one). Two other passengers were picked up by Volvo's while we were waiting.
That sucks... the EK driver usually comes pretty early for me (in DXB).

Pickup time for my flight was 11:15 AM, the driver comes at 10:45.
Another time it was 12:00 AM, he was at my doorstep at 11:30 PM.
Never had a late driver.
murtaza12 is offline  


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