Question on ex-FRA chauffeur service: Any way to have the car pick me up less than 3h before departure? I was unable to choose anything less than 3h online.
I live ~15min from FRA, I am booked in J, looking to arrive at airport no more than 1h before departure....

Call the local EK office and have them amend the PU time

Thanks!

What's the rule-of-thumb here on tipping? Will be taking chauffeur service in the US as well as Dubai.

The few times I had taken it in NYC several years ago, I tipped around $10 or so. Usually rent a car nowadays from JFK.

I'm on a J award ticket home with a DXB stopover on the way back from WAW. In looking at the reservation form on my record, I see that they require a phone number. Im staying at a hotel in Warsaw, so will use that number. However, in Dubai, I plan to use an Air BnB private apartment and won't have a phone, any suggestions short of getting my US phone unlocked and getting a UAE sim card before leaving?

The phone number is more like a 'place holder', rarely ever used except for informing if the flight is delayed/ cancelled (we were informed at CDG). You can give the phone of a friend/ relation who can intimate you of any contingencies.

Cant remember the name of the company they use there, Boston Coach maybe, but I just got picked up in a Cadillac. The driver told me they don't use Town Cars anymore because the passengers didn't like them.

He picked us up from a hotel right next to EWR at 7:15 am and we were at JFK by 8:15

'Qantas say no'
 

I have a trip coming up shortly:

LHR-CHC-BNE-LHR. All in EK F apart from CHC-BNE which is EK F to SYD and 2 hours later QF J to BNE. Did this itinerary in Feb and had chauffeur drive on arrival in BNE. Had a confirmed booking for CD on arrival in BNE this time but had to cancel and rebook as my hotel changed. Now had a phone call to say QF say I can't have CD as I'm coming off a domestic flight. MMB still shows I have a car booked but when opening the CD section that reservation has NO in the confirmed section.

(I would have preferred the CHC-AKL-BNE routing but the website won't book this as it struggles with the Jetstar NZ leg).

I have e-mailed EK with no joy as they have repeated that 'QF says no'.
Do the team feel that I am entitled to the car or is MMB wrong and I just hit lucky last time?

Tricky one, and I can see both sides to be honest.

On the one hand : this is hardly a cheap routing in F, with more than enough margin in it for EK to authorise the car, and of course still come out with a healthy profit - rather than stubbornly stand their ground.

But ......they will also be keen to apply the rule strictly and not create a precedent by allowing cars to be booked at either end (or, in your specific case, on arrival) of what is in truth a domestic-only sector, even if part of what is clearly a 'continuous' international booking. In fairness to both QF and EK, that was never the aim of the CD programme, and it has never been portrayed as such. Plus, it's worth remembering that EK don't provide CD at many points around the network where they don't consider it commercially viable/necessary.

In short, if this were me I think it would niggle somewhat ; but on balance I don't see it as something worth fighting over, and I would be inclined to let it go and cough up for a taxi.

You are correct of course and I won't be fighting - the inconsistency is a bit annoying and the fact that MMB shows a car booked a little irritating :rolleyes:
When they phoned back tonight to confirm the 'no' I asked about the CHC-AKL-BNE routing and they quoted £1100 to change - the taxi looks a bargain :)

Booking has now gone but MMB is still telling me I'm eligible to book a car. Might just do so a few days before I travel.......

Chauffeur Drive to LAX
 

Will try CD for the first time next month, will the limo company call 1 day prior to confirm the booking? What happens if the driver fails to show up at arranged pickup time? TIA.

In my experience they will call 1 day prior. At that time ask them for a contact number "in case something goes wrong"

Thanks!

They don't call the day before at Dubai. When I land at Dubai and go to chauffeur Desk to get an EK car to the hotel , I confirm my return pick up as well.( Even though I have already done the booking for the car online at least 48 hrs before)