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|HELP| what is booking code? |HELP|

|HELP| what is booking code? |HELP|

Old Apr 24, 14, 8:25 am
  #1  
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|HELP| what is booking code? |HELP|

Hi guys! here I am again. So i have a question again about my flight. My ticket was booked by a travel agent. I paid for business class. Yesterday they sent me the itinerary. And checked it in emirates website using my booking reference found in my itinerary. What got me worried was the website shows im flying in economy class. and I immediately called to the travel agency and they explained that I dont have to worry. They explained that in my ticket it says there Booking code: B# seats:1 and that means that im flying business class. They even showed me other people who booked their flights through them and in their ticket was Booking code: T and that means they flew in economy. Can someone confirm this?

Last edited by jackal; Apr 24, 14 at 9:52 am Reason: Removed bolding per FT Rules http://www.flyertalk.com/help/rules.php#noncontributive
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Old Apr 24, 14, 9:53 am
  #2  
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Originally Posted by thisismejerome View Post
Hi guys! here I am again. So i have a question again about my flight. My ticket was booked by a travel agent. I paid for business class. Yesterday they sent me the itinerary. And checked it in emirates website using my booking reference found in my itinerary. What got me worried was the website shows im flying in economy class. and I immediately called to the travel agency and they explained that I dont have to worry. They explained that in my ticket it says there Booking code: B# seats:1 and that means that im flying business class. They even showed me other people who booked their flights through them and in their ticket was Booking code: T and that means they flew in economy. Can someone confirm this?
Since the subject of your post pertains specifically to EK, I've moved the thread to our Emirates forum where it will likely receive more knowledgable attention.

FlyerTalkers replying to this query are asked to please note that this post originated at the flame-free Information Desk.

Thank you, and best of luck to the poster!

~Moderator, Information Desk
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Old Apr 24, 14, 10:13 am
  #3  
 
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Originally Posted by thisismejerome View Post
...there Booking code: B# seats:1 and that means that im flying business class...
AFAIK, B is a Y(Economy) booking class. J (Business) fare classes are J, C, I, O, and P
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Old Apr 24, 14, 1:06 pm
  #4  
 
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I suspect that there is some issue here. I have booked tickets on EK via travel agents and It has always shown up as the right class.

I suspect that there is an error somewhere and the travel agent has booked the highest fare Economy ticket while the OP had wanted a Business ticket.
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Old Apr 24, 14, 1:10 pm
  #5  
 
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B is not even a 'high' economy booking code. Full-fare is Y, followed by E,R,W,M,B... it's around the middle.
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Old Apr 24, 14, 1:37 pm
  #6  
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I immediately went back to their office the moment I saw your posts but they insisted that my ticket is business class. What do I do? They said in their system it is indeed business class. Maybe, it really it is and im just over reacting. I mean my mom knows that travel agent for a long time now and she's a regular costumer to him. should i contact emirates via email? I hope he's not lying about this. anyway my flight is set in the middle of july so i still have time.

Last edited by Zol; Apr 24, 14 at 2:03 pm
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Old Apr 24, 14, 1:50 pm
  #7  
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What's the meaning of this Marriage Indicator: 02 I found that in my ticket.

Last edited by Zol; Apr 24, 14 at 2:04 pm
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Old Apr 24, 14, 2:30 pm
  #8  
 
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Originally Posted by thisismejerome View Post
What's the meaning of this Marriage Indicator: 02 I found that in my ticket.
Married Segments" have to do with inventory on connecting flights being different on the origin to destination than on the individual legs.

Introduction
Married Segment Logic allows participating airlines to control inventory on a trip or related segment basis. When air segments are booked, a marriage is established by the airlines between two or more segments, requiring them to be processed as a unit.

When air segments are booked, if the airlines chooses to marry the segments, marriage indicators are appended to the segments to identify them as a single unit:



Marriage Indicator Explanation
J Married segment indicator

01-99 Two-digit marriage number



Example - Married Indicators

1 NW1062Y 15SEP MO MCIMSP HK1 400P 516P/O J01 E
2 NW 355Y 15SEP MO MSPSFO HK1 625P 831P/X J01 E

The two-digit number is assigned sequentially as marriages are booked. This number identifies segments that are married to each other. Since segments might not be sold in order, it is possible to have numbers that are not sequential while updating the PNR. Upon End Transaction (ET) the marriages are renumbered sequentially.

When the Worldspan Direct Access link is not available, airlines advise via teletype messages of new or changed married segments. Worldspan® places the PNRs involved on Q102 category 3. This queue is reserved for additions, changes and/or deletions to married segments.

If individually sold segments are not married, the airlines marries the segments after ET. If this occurs, the PNR is queued to Q102 category 3.

If a claim PNR airline participant also participates in married segment logic, marriage indicators are returned in the transfer claim responses. The PNR is updated to reflect the indicators once it is created in Worldspan.

If a waitlist segment clears and the cleared segment is replacing one or more segments in a marriage, the following cancel/change segment status entry must be used: X2#.1HK. This entry notifies the airlines you are replacing the married segment with a cleared waitlisted segment. Once the entry is made, the airline remarries the remaining segments and assigns the next available indicator or deletes the marriage and removes the indicators from the PNR. If the airline remarries the segment, the next available marriage indicator is assigned. Upon ET all married segments are renumbered sequentially.

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Display Married Segments
The two options listed in the table below displays Married Segments.


Explanation Entry
Displays all marriages in a PNR
*IJ
Displays all marriages for a specific airline in a PNR
*IJ-CC (CC = airline code)



The error response NO MARRIED SEGMENTS displays if no Married Segments exist in the PNR or the requested airline is not a Married Segment participant.

When a Married Segment is added to or canceled from a PNR, history includes the Married Segment indicator.

NOTE: NW can manually create or delete a marriage which shows in history with the
following history codes:

NJ - New Married Segment
DJ - Delete Married Segment
Any existing Married Segment that is being married to or deleted from contains the history code of:

EJ - Existing Married Segment
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Documentation Restrictions
Segment select will not be allowed on part of a marriage when issuing a ticket. When issuing other documents like Itinerary/Invoice and credit memos, the system will not try to price the segment that is being separated from the Marriage. The @B option must be included in the entry or the following error response will be displayed.


MARRIED SEGMENT 1 - USE @B TO PRINT AIRFARE

When adding the NU option to an EZI entry, the fare stored in the Ticketing Record is shipped to the interface system. If segment selection of a portion of a Married Segment is included in the entry, the same error response above will be displayed.
Married Segment restrictions will not apply to MCO documentation since a @B option must always be included.
EZP, EZD, EZN, and EZB will not be affected by Married Segment Logic.
4A entries will not be affected by Married Segment Logic.


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History of Married Segments
There are several history codes related to Married Segments:


NJ - New Married Segment

DJ - Deleted/Canceled Married Segment

EJ - Existing Married Segment
When a Married Segment is added to or canceled from a PNR the history includes the Married Segment Indicator.


XS NW459Y 15AUG MSPMEM HK1 445P 647P J01
AS NW515Y 15AUG MSPMEM HK1 450P 651P J01

Participating airlines may create or modify a marriage via a teletype message at anytime without taking any inventory type action on the segment. A host airline can manually create or delete a marriage that shows in history with the following history codes.


NJ NW1576Y 23FEB SU MCIDTW HK1 435P 720P/O J01
DJ NW1576Y 23FEB SU MCIDTW HK1 435P 720P/O J01


History Codes Explanation
NJ
New Married Segment

DJ
Delete a Married Segment


Any existing Married Segments that the segment is being married to or deleted from contains the history code of EJ.


NJ NW 1527Y 15AUG FR MSNMSP HK1 245P 247P J01
EJ NW 459Y 15AUG FR MSPMEM HK1 445P 647P J01
EJ NW 661Y 15AUG FR MEMPHX HK1 750P 922P J01


History Codes Explanation
EJ
Existing Married Segment


Below is an example of how history will appear after a partial cancellation. Segment three of this itinerary was canceled and the PNR ended.


1 AA 61Q 30NOV SU MCODFW SS2 754A 955A/O $
2 AA 395Q 30NOV SU DFWSEA SS2 1050A 128P/O $
3 NW 958H 05DEC FR MEMMCO SS2 825P 1120P/X E

Notice that there is no longer a marriage indicator on NW958.

Entry: *HF


R-1P P/
CKC SU DB 1819Z/28JUL97
XS NW 988H 05DEC SEAMEM HK2 100P 700P J01 E
DJ NW 958H 05DEC MEMMCO HK2 825P 1120P J01 E
R-P/ -CR- CKC/1P SU dB 28JUL97 1853Z FEF78D ***
AS AA 61Q 30NOV MCODFW SS2 754A 955A $
AS AA 395Q 30NOV DFWSEA SS2 1050A 128P $
AS NW 988H 05DEC SEAMEM SS2 100P 700P J01 E
AS NW 958H 05DEC MEMMCO SS2 825P 1120P J01 E
RP/ -CR- CKC/1P SU dB 28JUL97 1819Z FEF78D ***

History indicates that NW988 was completely canceled, which divorced the two NW segments. Therefore, the history code of DJ for NW958 appears in history to account for the removal of the J01 marriage indicator from that segment.

History also updates with any marriages or divorces that are initiated by the airline.

Guidelines:


Each airline is given the opportunity to customize the program to their needs. Therefore, the policy for each airline should be access for detailed processing information.


Since segments can be added to a PNR in any order, the marriage numbers may not appear sequentially; upon End Transaction (ET) the marriages are renumbered.


Ticketing/Pricing is inhibited if only a portion of the marriage is selected.


Queue 102, category 3 is used for airline updates to the married segments.
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Married Segment Indicators
Indicators are appended to two or more itinerary segments that are to be treated as a single unit. A two digit numeric follows the J (Marriage Indicator) to indicate the number of the marriage in the PNR. Up to 99 marriages can appear in a PNR.


Indicators Explanation
J
Married (joined) Segment Indicator

01
Marriage number, a two digit numeric up to 99



Example - Married Segment Indicators

1 AA 61Q 30NOV SU MCODFW SS2 754A 955A/O $
2 AA 395Q 30NOV SU DFWSEA SS2 1050A 128P/O $
3 NW 988H 05DEC FR SEAMEM SS2 100P 700P/O J01 E
4 NW 958H 05DEC FR MEMMCO SS2 825P 1120P/X J01 E

In the above itinerary, the J represents a marriage and the 01 indicates the marriage number. Therefore, segments 3 and 4 are processed as a unit and can be inhibited from being canceled separately.


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Married Segment Logic Guidelines
The guidelines for Married Segment Logic includes:

Segments sold individually are not married, but the airline can marry the segment after End Transaction. In this case, the PNR is queued to Q102/C3.


Waitlisted and confirmed segments can be married, at the airlines discretion.


If more than 99 marriages have been added or deleted in the same transaction, a warning message appears.


Participating airlines can create or modify marriages at any time without changing the status of the segment.


Married Segments between different airlines are not be supported.


The User Update Table provides a list of all airlines participating in Married Segment Logic. The entry to see this table is KRM*.


Married Segment Logic does not apply to Code Share Flights.


Married Segment Logic does not apply to Worldspan WorldGroup® segments.
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Married Segment Queue Processing
Participating airlines may send a message to establish a new marriage or delete an existing marriage. Next, Worldspan places the PNR on the customers Q102/C3. This queue is reserved for additions, changes/deletions to Married Segments.




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Pricing Married Segments
Segment select for pricing, including agent assisted, Low Fare Finder, Power and SecuRate pricing is allowed when a portion of a marriage is selected. Any segment select pricing entry on a Married Segment produces a price display with an advisory message indicating the display is for informational purposes only and not valid for storing or ticketing.

Segment select pricing on Married Segments does not apply to entries used to rebook, store fares or issue tickets.

When adding the #NU (no update - interface only) option to an EZI entry, the fare stored in the Ticket Record is sent to the interface system. If segment selection of a portion of a Married Segment is included in the entry, the following error response is displayed:

MARRIED SEGMENT 1 - SEGMENT SELECT NOT ALLOWED

Married Segment restrictions does not apply to MCO documentation since @B option must always be included

EZP, EZD, EZN and EZB is not affected by Married Segment logic.

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Old Apr 24, 14, 3:26 pm
  #9  
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Originally Posted by thisismejerome View Post
I immediately went back to their office the moment I saw your posts but they insisted that my ticket is business class. What do I do? They said in their system it is indeed business class. Maybe, it really it is and im just over reacting. I mean my mom knows that travel agent for a long time now and she's a regular costumer to him. should i contact emirates via email? I hope he's not lying about this. anyway my flight is set in the middle of july so i still have time.
If the fare basis starts with a B and the EK manage booking is showing as economy, then it is almost certainly economy class. You could try phoning EK and checking with them as a final confirmation

T is also economy, so someone that was booked in T being in economy proves nothing. EK's business class codes are O,I,D,C and J

If EK confirms that you are in economy, then you need to go back to the travel agent and either (a) get the agent to rebook properly in requested cabin or (b) cancel with the agent and possibly ( if agent declines to give full refund ) dispute the charge with the credit card company

Hopefully it is an innocent screw up by the agent

Was the price quoted by the agent in line with a business class fare?
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Old Apr 24, 14, 3:27 pm
  #10  
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Originally Posted by smith80678 View Post
Married Segments" have to do with inventory on .......
so what does that mean?
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Old Apr 24, 14, 3:32 pm
  #11  
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Originally Posted by thisismejerome View Post
so what does that mean?
married sectors are sectors who have availability as a through booking and so depending on availabilities may not be able to be changed separately

e.g. Passenger wishes to travel LGW-DXB-SIN in O class

Checking LGW-DXB, there may be no O class available but when checking LGW-SIN, the system may show O class available in conjunction with the onward flight to SIN. That O class availability LGW-DXB is maried to the DXB-SIN sector

If then wanting to change the DXB-SIN sector to a later date, this may not be possible since the O class on LGW-DXB is reliant on the DXB-SIN booking
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Old Apr 24, 14, 3:33 pm
  #12  
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Originally Posted by Dave Noble View Post
Was the price quoted by the agent in line with a business class fare?
Yup. he even said that my seat will be in the last row of the business class cabin because according to him its the cheapest and he sort of have a discount or something with the emirates. I already sent an email to emirates and waiting for their response. I dont wanna go back to the travel agent for the 4th time, they might think that im being paranoid since they already explained everything to me many times. They said that i dont have to worry. Do you know any situation like mine?

Last edited by eightblack; Apr 25, 14 at 12:43 am Reason: Bolding not required
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Old Apr 24, 14, 3:44 pm
  #13  
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Originally Posted by thisismejerome View Post
Yup. he even said that my seat will be in the last row of the business class cabin because according to him its the cheapest and he sort of have a discount or something with the emirates. I already sent an email to emirates and waiting for their response. I dont wanna go back to the travel agent for the 4th time, they might think that im being paranoid since they already explained everything to me many times. They said that i dont have to worry. Do you know any situation like mine?
It really doesn't sound normal at all and you are right to be concerned.

Just pick up the phone, speak to Emirates and check with Emirates. If the agent states it is economy, then get back to the TA and get the ticket cancelled andthen rebook directly with EK

Was there a reason to use a TA?
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Old Apr 24, 14, 3:46 pm
  #14  
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I learned that "B" is a Saver fare. Argghh! i dont know who am I supposed to believe. I mean, my mom paid 2,000EUR. that couldn't be a saver fare for economy. Maybe they will upgrade it before my flight? Maybe they have a connection with emirates or something, or maybe they have some sort of understanding.

Last edited by eightblack; Apr 25, 14 at 12:43 am Reason: Bolding not required
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Old Apr 24, 14, 3:52 pm
  #15  
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Originally Posted by thisismejerome View Post
I learned that "B" is a Saver fare. Argghh! i dont know who am I supposed to believe. I mean, my mom paid 2,000EUR. that couldn't be a saver fare for economy. Maybe they will upgrade it before my flight? Maybe they have a connection with emirates or something, or maybe they have some sort of understanding.
Believe the airline. if the airline says you are in economy, then you are in economy

Take the information from website and give the agent the options of

refunding the entire amount paid or
rebooking in a proper business class fare basis ( any of O,I,D,C or J are valid )

What is the journey? How much is EK charging directly for a business class ticket?
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