Originally Posted by
thisismejerome
I immediately went back to their office the moment I saw your posts but they insisted that my ticket is business class. What do I do? They said in their system it is indeed business class. Maybe, it really it is and im just over reacting. I mean my mom knows that travel agent for a long time now and she's a regular costumer to him. should i contact emirates via email? I hope he's not lying about this. anyway my flight is set in the middle of july so i still have time.
If the fare basis starts with a B and the EK manage booking is showing as economy, then it is almost certainly economy class. You could try phoning EK and checking with them as a final confirmation
T is also economy, so someone that was booked in T being in economy proves nothing. EK's business class codes are O,I,D,C and J
If EK confirms that you are in economy, then you need to go back to the travel agent and either (a) get the agent to rebook properly in requested cabin or (b) cancel with the agent and possibly ( if agent declines to give full refund ) dispute the charge with the credit card company
Hopefully it is an innocent screw up by the agent
Was the price quoted by the agent in line with a business class fare?