I immediately went back to their office the moment I saw your posts but they insisted that my ticket is business class. What do I do? They said in their system it is indeed business class. Maybe, it really it is and im just over reacting. I mean my mom knows that travel agent for a long time now and she's a regular costumer to him. should i contact emirates via email? I hope he's not lying about this. anyway my flight is set in the middle of july so i still have time.