Baggage Mishandled by EK (resolved)
Jan 2, 2013 | 11:41 pm
#1
Original Poster
Join Date: Feb 2006
Location: UK
Programs: MUCCI, British Airways GGL
Posts: 1,927
Baggage Mishandled by EK (resolved)
Hi
My case arrived with a broken zip and lock. I went over to the baggage desk and the case was replaced on the spot with a new one!
Impressive service.
My case arrived with a broken zip and lock. I went over to the baggage desk and the case was replaced on the spot with a new one!
Impressive service.
Jan 3, 2013 | 12:33 am
#2
Join Date: Mar 2010
Location: Dubai, UAE
Programs: Skywards Plat, Etihad Gold, Aerosvit Gold, Virgin Silver, AA lifetime Gold, Sirius Gold
Posts: 1,229
Jan 3, 2013 | 12:48 am
#3
Join Date: Apr 2007
Location: Australia
Programs: NZ Elite
Posts: 6,518
Excellent indeed...
What I don't understand is the "zip" part...
I don't consider anything using a zip for closure to be airline-suitable luggage...
(I wish Samsonite still made the old style hard shells!!!)
YMMV of course!
What I don't understand is the "zip" part...
I don't consider anything using a zip for closure to be airline-suitable luggage...(I wish Samsonite still made the old style hard shells!!!)
YMMV of course!
Jan 3, 2013 | 1:32 am
#4
Join Date: Nov 2011
Location: West Coast, USA
Programs: Skywards Platinum
Posts: 3,747
Jan 3, 2013 | 6:33 am
#5
Ambassador: Emirates Airlines
Join Date: Sep 2004
Location: Manchester, UK
Posts: 19,815
Lots of top quality luggage uses zips. Top of the range Tumi for example.