FlyerTalk Forums - View Single Post - Baggage Mishandled by EK (resolved)
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Old Jan 3, 2013 | 12:33 am
  #2  
mrtdxb
 
Join Date: Mar 2010
Location: Dubai, UAE
Programs: Skywards Plat, Etihad Gold, Aerosvit Gold, Virgin Silver, AA lifetime Gold, Sirius Gold
Posts: 1,229
Originally Posted by tom139
Hi

My case arrived with a broken zip and lock. I went over to the baggage desk and the case was replaced on the spot with a new one!

Impressive service.
Excellent - which airport please?
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