Just venting from a recent flight
Jun 14, 2012 | 1:58 am
#16
Join Date: Jul 2009
Location: Denver, CO
Programs: UA GS-2MM, QF LTG, EK Gold, Marriott Amb, Hyatt Globalist
Posts: 4,006
No, the Emirates hosties are generally poorly trained scaredy cats from all over the place, who wouldn't say boo to a goose.
Singapore hosties on the other hand are all from basically the same place, with a similar culture and schooled in the Singapore way of doing things. That's the difference.
Singapore hosties on the other hand are all from basically the same place, with a similar culture and schooled in the Singapore way of doing things. That's the difference.
Jun 14, 2012 | 3:12 am
#17
Join Date: Aug 2010
Programs: Skywards Gold, Etihad Gold
Posts: 469
The point is EK staff is not to blame it is the aspect of human nature that is to blame. It is the lack of social responsibility. Humans are remarkably incapable or unwilling to attend to, be concerned about and take action on urgent social problems. On Airlines we are rapidly heading into an era of very serious problems, unfortunately some airline owners do not seem to be anywhere near appropriately concerned or wiling to face up to the required action.
If you have ever worked in the hotel industry you know there is a similar situation that the customer is always right even though some conditions produce very selfish, aggressive and nasty individuals, and some produce very cooperative, altruistic and peaceful individuals. We all know the difference between wrong or right, but the hotel owners for some unknown reason always ignore that rule by taking the easy way out.
It is also sad that this very behaviour can be seen on this site when some gold holders look down on us Silver holders like we are something off the bottom of their shoe. It feels like that the odd gold holders prospects for comfort, status and security do not depend on how sensibly we get together to help each other and to cooperate in producing what we all need, but on how fiercely we strive as individuals to beat everyone else to the scarce positions of elitism and goods.
If you have ever worked in the hotel industry you know there is a similar situation that the customer is always right even though some conditions produce very selfish, aggressive and nasty individuals, and some produce very cooperative, altruistic and peaceful individuals. We all know the difference between wrong or right, but the hotel owners for some unknown reason always ignore that rule by taking the easy way out.
It is also sad that this very behaviour can be seen on this site when some gold holders look down on us Silver holders like we are something off the bottom of their shoe. It feels like that the odd gold holders prospects for comfort, status and security do not depend on how sensibly we get together to help each other and to cooperate in producing what we all need, but on how fiercely we strive as individuals to beat everyone else to the scarce positions of elitism and goods.
Jun 14, 2012 | 3:20 am
#18
Join Date: Jun 2012
Location: 30,000ft
Programs: EK, BA, EY, SQ, IHG, HH, SPG
Posts: 670
The point is EK staff is not to blame it is the aspect of human nature that is to blame. It is the lack of social responsibility. Humans are remarkably incapable or unwilling to attend to, be concerned about and take action on urgent social problems. On Airlines we are rapidly heading into an era of very serious problems, unfortunately some airline owners do not seem to be anywhere near appropriately concerned or wiling to face up to the required action.
If you have ever worked in the hotel industry you know there is a similar situation that the customer is always right even though some conditions produce very selfish, aggressive and nasty individuals, and some produce very cooperative, altruistic and peaceful individuals. We all know the difference between wrong or right, but the hotel owners for some unknown reason always ignore that rule by taking the easy way out.
... and then my head fell off
It is also sad that this very behaviour can be seen on this site when some gold holders look down on us Silver holders like we are something off the bottom of their shoe. It feels like that the odd gold holders prospects for comfort, status and security do not depend on how sensibly we get together to help each other and to cooperate in producing what we all need, but on how fiercely we strive as individuals to beat everyone else to the scarce positions of elitism and goods.
If you have ever worked in the hotel industry you know there is a similar situation that the customer is always right even though some conditions produce very selfish, aggressive and nasty individuals, and some produce very cooperative, altruistic and peaceful individuals. We all know the difference between wrong or right, but the hotel owners for some unknown reason always ignore that rule by taking the easy way out.
... and then my head fell off
It is also sad that this very behaviour can be seen on this site when some gold holders look down on us Silver holders like we are something off the bottom of their shoe. It feels like that the odd gold holders prospects for comfort, status and security do not depend on how sensibly we get together to help each other and to cooperate in producing what we all need, but on how fiercely we strive as individuals to beat everyone else to the scarce positions of elitism and goods.
Jun 14, 2012 | 3:38 am
#19
Join Date: Jul 2009
Location: Denver, CO
Programs: UA GS-2MM, QF LTG, EK Gold, Marriott Amb, Hyatt Globalist
Posts: 4,006
It is also sad that this very behaviour can be seen on this site when some gold holders look down on us Silver holders like we are something off the bottom of their shoe. It feels like that the odd gold holders prospects for comfort, status and security do not depend on how sensibly we get together to help each other and to cooperate in producing what we all need, but on how fiercely we strive as individuals to beat everyone else to the scarce positions of elitism and goods.
But let me try and tackle the 3rd paragraph. I'd like to know some specific examples where, on the EK forum, you have seen the behaviour outlined above?
I know many of our forum regulars personally. They know me. I'd like to think we have a solid little community, one which fosters friendship and certainly gives people the benefit of the doubt.
Today for example, we have the Dubai Do. Around 40 of us are gathering here again for the second year. Many of us have become good friends. We're certainly not worried about where you work, live, or what colour card you carry with EK. Does that mean we don't have a sense of humour and wind the regulars up? Not at all. This is after all, a frequent flyer community.
In my 3-years of participation on FT, I've seen remarkable acts of generosity, kindness and family spirit. It's why I hang around.
I feel sorry for you, if that's your outlook of the world. It's certainly not a view I share of what happens here on FT.
Jun 14, 2012 | 6:04 am
#20
Join Date: Jun 2012
Location: Scotland, Spain
Programs: Skywards Gold, Amex Plat, SkyTeam Silver
Posts: 1,407
My mum had a similar experience where she went to sit down to find a man sitting in her seat as he wanted to sit beside his wife who had a middle seat. My mum got a steward and reminded her that she had booked this particular seat 6 months ahead. The steward suggetested he 'just take his seat' when she said she rather wouldnt the steward asked the man to leave and returned to my mum to say 'that he refused to move'.
I was raging when I heard the story. I love the 'contact the captain and ask him to offload by bags as I wont be flying today' is a great response and one I will remember if my seat ever gets taken.
A stupid situation nobody should ever be in. Emirates have to sort it out.
I was raging when I heard the story. I love the 'contact the captain and ask him to offload by bags as I wont be flying today' is a great response and one I will remember if my seat ever gets taken.
A stupid situation nobody should ever be in. Emirates have to sort it out.
Jun 14, 2012 | 8:26 am
#21
Join Date: Oct 2009
Location: OSL
Programs: QR Plat | SK Diamond | A3 Gold
Posts: 4,612
I've had some amazingly proactive crew on my flights. In general, it's something I think EK do really well. For example, I couldn't secure an upgrade for tonight's flight to Dubai, and had to change flights. The SIN office were great and arranged for the chauffeur drive 16 hours before my flight, even though the deadline is 24hrs or something.
Jun 14, 2012 | 9:01 am
#22
Join Date: Aug 2011
Location: Idaho
Programs: US Airways, Silver United, Gold Hilton, Platinum Marriott, Gold SPG
Posts: 749
No, the Emirates hosties are generally poorly trained scaredy cats from all over the place, who wouldn't say boo to a goose.
Singapore hosties on the other hand are all from basically the same place, with a similar culture and schooled in the Singapore way of doing things. That's the difference.
Singapore hosties on the other hand are all from basically the same place, with a similar culture and schooled in the Singapore way of doing things. That's the difference.
Jun 14, 2012 | 12:09 pm
#23
Join Date: Jun 2012
Posts: 7
Buttercup 38
If the seat allocation issue happens again, ask for the Purser straight away.
This could even open a narrow upgrade window if available.
Regarding the indifferent cabin crew. They should have known the issue with special meal requests. However the brand new grade 2's who work in Y, may not know of the consequences. Once again, ask for the Senior Flight Steward/Stewardess or the Purser.
With the duty free falling from above...help yourself! Keep it for later.
The offer to upgrade may have been a case of "too little too late", but an acceptance would have helped.
Speak up! Or, remain p!ssed off and type your grievances on here.
Brucey
This could even open a narrow upgrade window if available.
Regarding the indifferent cabin crew. They should have known the issue with special meal requests. However the brand new grade 2's who work in Y, may not know of the consequences. Once again, ask for the Senior Flight Steward/Stewardess or the Purser.
With the duty free falling from above...help yourself! Keep it for later.
The offer to upgrade may have been a case of "too little too late", but an acceptance would have helped.
Speak up! Or, remain p!ssed off and type your grievances on here.
Brucey
Jun 14, 2012 | 2:20 pm
#24
Join Date: Jun 2012
Location: 30,000ft
Programs: EK, BA, EY, SQ, IHG, HH, SPG
Posts: 670
Just venting from a recent flight
I would agree with both the recent posts by the moderator. I have only been o this site a short while and I find it to be generous and friendly with some wit as well, frankly we all need a bit of humour after a long flight !
As for the staff on emirates most of the time they try their best in my experience. I am sure also that emirates would quickly remove any under performers. If anyone knows any air hostesses or potential air hostesses then you will know how many people queue up at the recruitment days for these jobs. Whilst I completely sympathise with the person who started this thread and his poor experience. I can also say I have witnessed some pretty abusive behaviour towards emirates staff and they usually handle it well.
As for the staff on emirates most of the time they try their best in my experience. I am sure also that emirates would quickly remove any under performers. If anyone knows any air hostesses or potential air hostesses then you will know how many people queue up at the recruitment days for these jobs. Whilst I completely sympathise with the person who started this thread and his poor experience. I can also say I have witnessed some pretty abusive behaviour towards emirates staff and they usually handle it well.
Jun 14, 2012 | 3:42 pm
#25
Join Date: Apr 2010
Posts: 283
Out of curiosity, why would asking to be offloaded be an incentive for the crew to give you what you want? Is it because of the delay involved in off-loading your luggage, or are there some other implications?
Jun 14, 2012 | 3:44 pm
#26
Join Date: Aug 2000
Location: Exile
Posts: 16,064
It isn't a case of "giving you what you want". Its a case of following the procedures that they should have in the first place. They know that if you actually did offload, the incident would escalate to various superiors who would then question why they didn't enforce the correct seating protocol to begin with.
Jun 14, 2012 | 4:48 pm
#27
Join Date: May 2010
Location: BOM
Programs: EK Plat, HHonors Gold
Posts: 3,000
Wow, Simply Brilliant! I'm usually one of the last few to board (I try to avoid the cattle march that usually happens at BOM at the time of boarding) and in so many instances have found people sitting in my seat AND either refusing to budge or pretending to be asleep and not waking up. Gonna try this next time...