The point is EK staff is not to blame it is the aspect of human nature that is to blame. It is the lack of social responsibility. Humans are remarkably incapable or unwilling to attend to, be concerned about and take action on urgent social problems. On Airlines we are rapidly heading into an era of very serious problems, unfortunately some airline owners do not seem to be anywhere near appropriately concerned or wiling to face up to the required action.

If you have ever worked in the hotel industry you know there is a similar situation that the customer is always right even though some conditions produce very selfish, aggressive and nasty individuals, and some produce very cooperative, altruistic and peaceful individuals. We all know the difference between wrong or right, but the hotel owners for some unknown reason always ignore that rule by taking the easy way out.

It is also sad that this very behaviour can be seen on this site when some gold holders look down on us Silver holders like we are something off the bottom of their shoe. It feels like that the odd gold holders prospects for comfort, status and security do not depend on how sensibly we get together to help each other and to cooperate in producing what we all need, but on how fiercely we strive as individuals to beat everyone else to the scarce positions of elitism and goods.