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Unable to enter API information on EK website

Unable to enter API information on EK website

Old Feb 4, 12, 12:58 am
  #1  
Original Poster
 
Join Date: Mar 2011
Location: Winnipeg, Manitoba, Canada
Programs: Emirates Skywards Gold, Aeroplan, Club Carlson Silver, Marriott Silver
Posts: 858
Unable to enter API information on EK website

I have a ticket booked flying out of SFO but back to YYZ. I have tried entering my API, but it asks for the wrong information, as if I am flying back into the US. I am a Canadian citizen and it wants a visa number. It also rejects my Canadian address.

Any ideas? Should I call EK to see what's up? Will this cause problems checking in in SFO if I leave it blank?
JTXC is offline  
Old Feb 4, 12, 4:01 am
  #2  
 
Join Date: Dec 2011
Location: London
Posts: 281
Well, I suppose it'd make sense to call EK about it? See what they say
EK029 is offline  
Old Feb 5, 12, 3:24 pm
  #3  
Original Poster
 
Join Date: Mar 2011
Location: Winnipeg, Manitoba, Canada
Programs: Emirates Skywards Gold, Aeroplan, Club Carlson Silver, Marriott Silver
Posts: 858
I got it to work. I just entered a bunch of zeroes for the visa number. It accepted all my data except my Canadian post code, so I had to leave that blank.
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