Unable to enter API information on EK website
Feb 3, 2012 | 11:58 pm
#1
Original Poster
Join Date: Mar 2011
Location: Aberdeen
Programs: BA Exec Silver, Hilton Honors Gold, Porter
Posts: 1,202
Unable to enter API information on EK website
I have a ticket booked flying out of SFO but back to YYZ. I have tried entering my API, but it asks for the wrong information, as if I am flying back into the US. I am a Canadian citizen and it wants a visa number. It also rejects my Canadian address.
Any ideas? Should I call EK to see what's up? Will this cause problems checking in in SFO if I leave it blank?
Any ideas? Should I call EK to see what's up? Will this cause problems checking in in SFO if I leave it blank?
Feb 5, 2012 | 2:24 pm
#3
Original Poster
Join Date: Mar 2011
Location: Aberdeen
Programs: BA Exec Silver, Hilton Honors Gold, Porter
Posts: 1,202
I got it to work. I just entered a bunch of zeroes for the visa number. It accepted all my data except my Canadian post code, so I had to leave that blank.