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-   -   Unable to enter API information on EK website (https://www.flyertalk.com/forum/emirates-skywards/1310345-unable-enter-api-information-ek-website.html)

JTXC Feb 3, 2012 11:58 pm

Unable to enter API information on EK website
 
I have a ticket booked flying out of SFO but back to YYZ. I have tried entering my API, but it asks for the wrong information, as if I am flying back into the US. I am a Canadian citizen and it wants a visa number. It also rejects my Canadian address.

Any ideas? Should I call EK to see what's up? Will this cause problems checking in in SFO if I leave it blank?

EK029 Feb 4, 2012 3:01 am

Well, I suppose it'd make sense to call EK about it? See what they say:)

JTXC Feb 5, 2012 2:24 pm

I got it to work. I just entered a bunch of zeroes for the visa number. It accepted all my data except my Canadian post code, so I had to leave that blank.


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