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Nov 7, 2009 | 6:26 am

#16

Gorilaz

Join Date: Feb 2008

Location: Dubai

Programs: EK Gold, , FB Gold, Jet Platinum, ICH Royal Ambassador, Hilton Diamond, Sheraton Platinum

Posts: 421

Quote:

Originally Posted by Fish55

Yes, but did you have to pay a cancellation fee? Already this year I have had to fork out 350 pounds to EK for two cancellations to enable me to take EK flights but with cheaper fares from travel agents. So EK have had that money from me on top of what they got from the travel agent. So EK win (?) again!

with a fully flex ticket they normally just charge AED10 for the cancellation of the ticket.

Nov 7, 2009 | 9:21 am

#17

ung1

Join Date: Oct 2009

Location: OSL

Programs: QR Plat | SK Diamond | A3 Gold

Posts: 4,612

Quote:

Originally Posted by Gorilaz

with a fully flex ticket they normally just charge AED10 for the cancellation of the ticket.

I think you meant AED 100. That's the case for most tickets ex-Dubai.

Nov 8, 2009 | 5:26 am

#18

Silverswimmer

Join Date: Dec 2007

Location: Warks.England

Programs: Thai Silver,Skywards Silver,Gulf Silver, Interconti Prority Platinum, FR Priority Q!

Posts: 695

Quote:

Originally Posted by Fish55

Me too - but I still saved £400 net on 2 return J class fares over New Year.

Will be more wary when booking my next flight.
Thought I had a bargain on Expedia LHR/DXB/DEL but noticed no refunds/cancellations clause.
Checked on EK site-cheaper and only £100 cancellation, so booking there.

Nov 8, 2009 | 6:14 am

#19

Fish55

Join Date: May 2009

Location: Lost in space

Programs: Skywards, KrisFlyer

Posts: 204

Quote:

Originally Posted by Silverswimmer

Checked on EK site-cheaper and only £100 cancellation, so booking there.

When I tried to change my booking following the withdrawal of the A380 form the BKK-DXB sector on 19 October I was advised that I would have to pay a fee of £300. I replied as follows: "Thank you for your email. Unfortunately I am not prepared to pay GBP300 to change my reservation, having already paid GBP 200 to cancel my previous reservation in order to book the A380 to and from Bangkok. On my return to UK in late October I shall be writing to voice my disappointment that having paid to fly on the A380 in first class my wife and I will not be able to do so on our return from Bangkok to Dubai."

I have yet to write to EK but do not expect too much from them.