Checkin with the app
Aug 6, 2013 | 12:54 am
#1
Original Poster
Join Date: May 2005
Programs: PL LY, PL CO , Gold HH
Posts: 584
Checkin with the app
I did checkin with the new app
( i also printed the boarding pass just in case)
Security wants a printed boarding, they dont want a QR code
on an iPhone scree.
( so she sent me to the checkin desks, lucky i had the printed
The ticket and i didnt need to stand in line for checkin..)
I tried to check the QR code in all the points:
Security at the glass doors doesnt work and they want a print.
The X ray machine wants to see a print.
At The KDL: the machine doesnt recognize the QR code
At the gate: the girl from ELAL didnt know about it and was very surprised
When it worked on her machine.
So why do i need the app and the QR code ticket????
Lior
( i also printed the boarding pass just in case)
Security wants a printed boarding, they dont want a QR code
on an iPhone scree.
( so she sent me to the checkin desks, lucky i had the printed
The ticket and i didnt need to stand in line for checkin..)
I tried to check the QR code in all the points:
Security at the glass doors doesnt work and they want a print.
The X ray machine wants to see a print.
At The KDL: the machine doesnt recognize the QR code
At the gate: the girl from ELAL didnt know about it and was very surprised
When it worked on her machine.
So why do i need the app and the QR code ticket????
Lior
Aug 11, 2013 | 3:42 am
#5
Company Representative - El Al Airlines
Join Date: Mar 2008
Posts: 162
Hi Lior,
I checked, we offer support for the mobile ticket you were referring to in a limited number of destinations: Newark, Toronto, Amsterdam, Paris, Marseilles, Barcelona, Vienna, Brussels, Warsaw, Prague and Frankfurt.
We're working on expanding to other destinations these days, in which all actions via mobile will be supported.
Liat.
I checked, we offer support for the mobile ticket you were referring to in a limited number of destinations: Newark, Toronto, Amsterdam, Paris, Marseilles, Barcelona, Vienna, Brussels, Warsaw, Prague and Frankfurt.
We're working on expanding to other destinations these days, in which all actions via mobile will be supported.
Liat.
Aug 11, 2013 | 8:05 am
#6
Join Date: Jul 2013
Location: TLV/DFW
Programs: LY Matmid/AA Advantage
Posts: 44
Hi Lior,
I checked, we offer support for the mobile ticket you were referring to in a limited number of destinations: Newark, Toronto, Amsterdam, Paris, Marseilles, Barcelona, Vienna, Brussels, Warsaw, Prague and Frankfurt.
We're working on expanding to other destinations these days, in which all actions via mobile will be supported.
Liat.
I checked, we offer support for the mobile ticket you were referring to in a limited number of destinations: Newark, Toronto, Amsterdam, Paris, Marseilles, Barcelona, Vienna, Brussels, Warsaw, Prague and Frankfurt.
We're working on expanding to other destinations these days, in which all actions via mobile will be supported.
Liat.
Does this work in both directions - i.e. TLV -> EWR (Newark) and the reverse? (LY027 and 028, respectively).
Also, can you use the QR code and printed paper ticket interchangeably throughout the "process"?
Also just as a general comment (which has always bugged me) - El Al seems to make no distinction anywhere between EWR and JFK/LGA (which are completely separate airports/destinations - granted they're in a constrained area together). So, can you confirm that you actually meant Newark (KEWR) vs. John F. Kennedy International (KJFK) or both?
Case in point: http://note.io/14kzccv and http://note.io/14zSheV
Last edited by mripguru; Aug 11, 2013 at 8:21 am
Aug 11, 2013 | 8:56 am
#7
Join Date: Jan 2009
Location: London uk
Programs: *A Gold, BA Silver, Avis President, Hertz President circle
Posts: 2,812
Also just as a general comment (which has always bugged me) - El Al seems to make no distinction anywhere between EWR and JFK/LGA (which are completely separate airports/destinations - granted they're in a constrained area together). So, can you confirm that you actually meant Newark (KEWR) vs. John F. Kennedy International (KJFK) or both?
Case in point: http://note.io/14kzccv and http://note.io/14zSheV
Aug 11, 2013 | 9:11 am
#8
Join Date: Jul 2013
Location: TLV/DFW
Programs: LY Matmid/AA Advantage
Posts: 44
It seemed a little strange to me that they're even lumping together JFK and EWR (which, IIRC, are run by 2 separate companies/agencies). This is entirely incorrect and should be split up.
Aug 11, 2013 | 3:48 pm
#9
Join Date: Jan 2009
Location: London uk
Programs: *A Gold, BA Silver, Avis President, Hertz President circle
Posts: 2,812
I've heard/seen the same thing (including Newark in New York -- even though that's not technically correct - but, it's good enough in some situations).
It seemed a little strange to me that they're even lumping together JFK and EWR (which, IIRC, are run by 2 separate companies/agencies). This is entirely incorrect and should be split up.
It seemed a little strange to me that they're even lumping together JFK and EWR (which, IIRC, are run by 2 separate companies/agencies). This is entirely incorrect and should be split up.
Try searching for a flight to New York on nearlly any airline (BA, KL for example), and Newark will appear, nothing to grump about ELAL here, they all do it.
Aug 12, 2013 | 5:01 am
#10
FlyerTalk Evangelist
Join Date: Dec 2009
Programs: UA, LY
Posts: 13,179
Try searching for a flight to New York on nearlly any airline (BA, KL for example), and Newark will appear, nothing to grump about ELAL here, they all do it.
They are both run/operate by Port Authority of New York and New Jersey (PANYNJ)
Aug 12, 2013 | 7:48 am
#11
Moderator, El Al and Marriott Bonvoy, FlyerTalk Evangelist
Join Date: Feb 2005
Location: SIN
Programs: SQ PPS, Mar LTT, Hyatt LTG, AA LTG, LY, HH, IC, BA, DL, UA SLV
Posts: 12,155
Aug 12, 2013 | 7:52 am
#12
Join Date: Jan 2009
Location: London uk
Programs: *A Gold, BA Silver, Avis President, Hertz President circle
Posts: 2,812