Access Denied on Website
Apr 13, 2025 | 7:52 pm
#1
Original Poster
Join Date: Aug 2011
Posts: 1,041
Access Denied on Website
Has anyone been unable to reach Easyjet's website because they are greeted with an "Access Denied" message as soon as they click on any link associated to easyjet.com?
I've been having this issue for days now and it's absolutely preventing me from booking any flight with Easyjet.
I've tried numerous workarounds already including using data instead of wifi, using Incognito mode, and using mobile instead of computer.
I've been having this issue for days now and it's absolutely preventing me from booking any flight with Easyjet.
I've tried numerous workarounds already including using data instead of wifi, using Incognito mode, and using mobile instead of computer.
Apr 14, 2025 | 12:38 pm
#2
Ambassador: The British Airways Club, easyJet and Ryanair
Join Date: Sep 2011
Location: UK/Las Vegas
Programs: BA Gold (GGL/CCR)
Posts: 17,040
I can log in with no issues from PC (chrome), iPad (safari) and iPhone App. Have you tried to log in using private/incognito mode? If you still have issues perhaps try clearing your cache and/or cookies.
Apr 14, 2025 | 2:02 pm
#3
Join Date: Feb 2005
Location: London UK
Posts: 28
Have you in the past used an OTA or travel organiser like On The Beach or Love Holidays, to book an EasyJet flight?
I have heard that their system might think you (or your IP address) is that of a travel company and therefore the system denying you access to the direct consumer site.
I have heard that their system might think you (or your IP address) is that of a travel company and therefore the system denying you access to the direct consumer site.
Apr 15, 2025 | 7:45 am
#5
Original Poster
Join Date: Aug 2011
Posts: 1,041
Yes I've tried private/incognito mode but to no avail. These modes supposedly don't keep track of existing browsing history or cookies.
I've been trying to access from HKG if that matters.
Apr 15, 2025 | 8:38 pm
#6
Join Date: Oct 2002
Location: TOL
Posts: 1,044
You might also try using the EasyJet app and see if that works any better.
Last edited by jjbiv; Apr 15, 2025 at 8:46 pm
Jun 15, 2025 | 6:20 pm
#8
Join Date: Oct 2002
Location: TOL
Posts: 1,044
They probably get significantly more legitimate bookings from Canada than Hong Kong. It's a risk vs. reward calculation for the airline.
Jun 15, 2025 | 7:19 pm
#9
Original Poster
Join Date: Aug 2011
Posts: 1,041
I don't get why Easyjet has to do this. Being based in HKG I eventually bought my ticket via a travel agent. Luckily I did not need to change my ticket but it could easily become a hassle if I did.
Really wonder what it would cost Easyjet to expand accessibility to IP addresses based in Asia as well.
Really wonder what it would cost Easyjet to expand accessibility to IP addresses based in Asia as well.
Jun 16, 2025 | 12:10 am
#10
Join Date: May 2023
Posts: 24
most people who are looking to make legitimate purchases dont use VPNs. Who is more likely to use a VPN? A hacker.
its a misguided policy at best
Jun 16, 2025 | 11:13 am
#11
Join Date: Oct 2002
Location: TOL
Posts: 1,044
Using the app or website from your foreign phone (with WiFi disabled) may provide an easy workaround depending on how your mobile provider routes data.