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Old Jun 20, 2014 | 3:51 am
  #1  
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Complaining to Easyjet?

Good morning everyone!

Yesterday I flew between Malaga and Newcastle with Easyjet. However, it was a very unpleasant flight.

My tray table had stuff (which I don't dare think what it is) growing on it and had hairs and bits of food stuck to it. Similarly, my window blind (I was in the window seat) had mould growing up it once I had pulled it down because it was too bright.

I would like to write them an email about it but I was wondering if I am likely to get a response and what may be done about it?

Thanks and have a great day, enjoy the sunshine!
James
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Old Jun 20, 2014 | 4:05 am
  #2  
 
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There are times I reckon when an actual physical letter has more impact.

The address of Easyjet's HQ is Hangar 89, London Luton Airport, Luton, Bedfordshire, LU2 9PF.
Mizter T is offline  
Old Jun 20, 2014 | 8:27 am
  #3  
sfx
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did you speak to cabin crew and ask to be reseated? what was their response? - you need to add this to your letter. (i.e. when complaining, don't give them the chance to find holes )

Last edited by sfx; Jun 20, 2014 at 8:45 am
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