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Old Oct 1, 2004 | 8:10 pm
  #1  
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Join Date: Apr 2002
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Pet Peeve

Have you rented a car from Dollar? After you pick up your car, go thru the security gate, and drive off, have you ever looked at your contract? It has lots of info on it, but what it doesn't have is...

1. A description of your vehicle
2. The license number
3. The mileage
4. The time you left

Uh, hello????????????

Maybe that's why folks pay twice as much to rent from Hertz!
randix is offline  
Old Oct 5, 2004 | 1:24 pm
  #2  
 
Join Date: Aug 2003
Location: Long Island, NY AA-Plat, HH-Gold, SPG-Gold
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Originally Posted by randix
Have you rented a car from Dollar? After you pick up your car, go thru the security gate, and drive off, have you ever looked at your contract? It has lots of info on it, but what it doesn't have is...

1. A description of your vehicle
2. The license number
3. The mileage
4. The time you left

Uh, hello????????????

Maybe that's why folks pay twice as much to rent from Hertz!
It must depend on the location - I'm looking at a contract from OKC, it has all the info...
dartboard is offline  
Old Oct 10, 2004 | 4:21 am
  #3  
 
Join Date: May 2003
Location: Florida - Delta Charter DM/3.3MM; Lifetime SPG Plat; HH Gold;
Posts: 1,789
Originally Posted by dartboard
It must depend on the location - I'm looking at a contract from OKC, it has all the info...
The PHL airport location also has all of this information.
RunawayNFly is offline  
Old Oct 10, 2004 | 9:50 pm
  #4  
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Join Date: Apr 2002
Location: Las Vegas
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Hmm...

I always rent via Fastlane. I realize they process the paperwork in advance, but still makes no sense to me that i leave without any piece of papyrus that shows the car, mileage, time out, etc.
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Old Oct 10, 2004 | 11:57 pm
  #5  
 
Join Date: Nov 2003
Location: SFO
Programs: AA Platinum
Posts: 124
which location?

Originally Posted by randix
I always rent via Fastlane. I realize they process the paperwork in advance, but still makes no sense to me that i leave without any piece of papyrus that shows the car, mileage, time out, etc.
Which location did this happen and did it happen more than once? I've always been given the complete paperwork when using fastlane. I've never rented from a location that you could by-pass the counter completly, though. Perhaps that's the case here?
solosf is offline  
Old Oct 17, 2004 | 10:55 pm
  #6  
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Location: Las Vegas
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i dunno...

Originally Posted by solosf
Which location did this happen and did it happen more than once? I've always been given the complete paperwork when using fastlane. I've never rented from a location that you could by-pass the counter completly, though. Perhaps that's the case here?
i rent from the LAS location a couple times each month; EVERY time using fastlane (and bypassing the counter), NONE of the info in my first post is ever reflected on my contract. Guess it's printed up in advance but it's really annoying that when i leave i don't have the basic info reflected on my contract.
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