Originally Posted by randix
I always rent via Fastlane. I realize they process the paperwork in advance, but still makes no sense to me that i leave without any piece of papyrus that shows the car, mileage, time out, etc.
Which location did this happen and did it happen more than once? I've always been given the complete paperwork when using fastlane. I've never rented from a location that you could by-pass the counter completly, though. Perhaps that's the case here?