Go Back  FlyerTalk Forums > Travel&Dining > DiningBuzz
Reload this Page >

Tipping at "iPad" restaurants

Community
Wiki Posts
Search

Tipping at "iPad" restaurants

Thread Tools
 
Search this Thread
 
Old Mar 12, 2018 | 10:06 am
  #1  
Original Poster
1M
40 Countries Visited
60 Nights
15 Years on Site
 
Join Date: Nov 2008
Location: South Yorkshire, UK
Programs: VS Silver
Posts: 2,478
Tipping at "iPad" restaurants

Last time I went through EWR a colleague and I ate at one of those new restaurants where you order food and drink off an iPad at the table so now the waiter/waitress is reduced to simply bringing stuff from the kitchen or bar. My colleague put $0 in the tip payment when he checked out (also automated on the iPad) and when I asked him why he said that he hadn't been "served" so he wasn't going to tip. He waitered at university and said he earned his tips for the human part of his job and not just for carrying stuff to the table. I feel like he kind of has a point but I still wouldn't leave a zero tip. Maybe 10% or something. Thoughts?
iluv2fly and vanillabean like this.
roberino is offline  
Old Mar 12, 2018 | 10:56 am
  #2  
1M
50 Countries Visited
5 Years on Site
 
Join Date: Sep 2017
Location: GIG - SVO
Programs: Lost it all and don't care
Posts: 969
Would you tip in a sushi bar where the dishes come around the tables on a mechanized conveyer belt ?

It's almost at that level in these ipad places so I don't tip either.
KDS777 is offline  
Old Mar 12, 2018 | 11:19 am
  #3  
FlyerTalk Evangelist
All eyes on you!
10 Years on Site
 
Join Date: Jan 2014
Location: San Diego, CA
Programs: GE, Marriott Platinum
Posts: 15,743
Originally Posted by KDS777
Would you tip in a sushi bar where the dishes come around the tables on a mechanized conveyer belt ?

It's almost at that level in these ipad places so I don't tip either.
I'm pretty sure servers took orders for drinks at the conveyor belt sushi place I went to near me so tipping is still appropriate there. Other places may be different, however.
tmiw is offline  
Old Mar 12, 2018 | 11:26 am
  #4  
FlyerTalk Evangelist
Conversation Starter
All eyes on you!
20 Years on Site
 
Join Date: Nov 2002
Location: ORD
Posts: 14,771
I figure the people working in those restaurants are probably not paid minimum wage so I just tip my usual 15-20%. I bake the 20% tip into my expected cost of dining out. Besides, for an entree and drink a 20% tip is what, $5? I don't begrudge the kitchen and waitstaff $5.
DHSGemini, Ceres and chrystinp like this.
gfunkdave is offline  
Old Mar 12, 2018 | 2:16 pm
  #5  
A FlyerTalk Posting Legend
20 Countries Visited
3M
Conversation Starter
25 Years on Site
 
Join Date: Jul 1999
Location: Over the Bay Bridge, CA
Programs: Jumbo mas
Posts: 42,563
Originally Posted by roberino
Last time I went through EWR a colleague and I ate at one of those new restaurants where you order food and drink off an iPad at the table so now the waiter/waitress is reduced to simply bringing stuff from the kitchen or bar. My colleague put $0 in the tip payment when he checked out (also automated on the iPad) and when I asked him why he said that he hadn't been "served" so he wasn't going to tip. He waitered at university and said he earned his tips for the human part of his job and not just for carrying stuff to the table. I feel like he kind of has a point but I still wouldn't leave a zero tip. Maybe 10% or something. Thoughts?
I think the waiter/waitress is also "reduced" to making sure your order is correct, returning the food and making things right if there's an error with the order, hopefully bringing a smile to your table, and so on. Ok, maybe no "and so ons." I'd expect to leave no less than 10% for minimum, but some, polite service. There's also most of the country where these folks are on sub-minimum wage. I know. "Not my problem." But I do have at least half a heart. Just the hassle of taking a service job at an airport - parking way off site, security, lots of customers "not at their best..."
cblaisd, BamaVol and smc333 like this.
Eastbay1K is online now  
Old Mar 12, 2018 | 10:19 pm
  #6  
 
Join Date: Nov 2013
Posts: 4,374
I would give a standard 15-20% tip, assuming the server does a normal job outside of not taking orders.

If you're saying the server literally drops off plates without even making eye contact or saying "you're welcome" in response to my "thank you," then I would certainly tip $0.
davie355 is offline  
Old Mar 12, 2018 | 11:01 pm
  #7  
 
Join Date: Jun 2017
Location: MidSouth
Programs: AA; Delta GM
Posts: 728
I would still tip my standard amount unless there was a significant service issue.
aquamarinesteph is offline  
Old Mar 13, 2018 | 3:48 am
  #8  
Original Poster
1M
40 Countries Visited
60 Nights
15 Years on Site
 
Join Date: Nov 2008
Location: South Yorkshire, UK
Programs: VS Silver
Posts: 2,478
Originally Posted by gfunkdave
I figure the people working in those restaurants are probably not paid minimum wage so I just tip my usual 15-20%. I bake the 20% tip into my expected cost of dining out. Besides, for an entree and drink a 20% tip is what, $5? I don't begrudge the kitchen and waitstaff $5.
That was more or less my first thought. My colleague was adamant that a tip needs to be earned though, otherwise anyone could just turn up and sling food at people and expect a tip.
Originally Posted by tmiw
I'm pretty sure servers took orders for drinks at the conveyor belt sushi place I went to near me so tipping is still appropriate there. Other places may be different, however.
But not at McDonalds or KFC where theyre bringing your food and drinks too, so why at the sushi belt or an iPad restaurant? (Paraphrasing my colleague here)

Last edited by cblaisd; Mar 13, 2018 at 8:11 pm Reason: merged poster's two consecutive posts
roberino is offline  
Old Mar 13, 2018 | 5:00 am
  #9  
A FlyerTalk Posting Legend
20 Countries Visited
All eyes on you!
20 Years on Site
 
Join Date: Jun 2004
Location: Either at the shooting range or anywhere good beer can be found...
Posts: 52,783
Originally Posted by roberino


But not at McDonalds or KFC where theyre bringing your food and drinks too, so why at the sushi belt or an iPad restaurant? (Paraphrasing my colleague here)
A server at an "iPad" restaurant should still check back with you, whereas at a fast food place, they retrieve your food from the "hot' area and pass it across a counter. They don't check back with you.
kipper is offline  
Old Mar 13, 2018 | 5:00 am
  #10  
FlyerTalk Evangelist
All eyes on you!
10 Years on Site
 
Join Date: Jan 2014
Location: San Diego, CA
Programs: GE, Marriott Platinum
Posts: 15,743
Originally Posted by roberino
But not at McDonalds or KFC where theyre bringing your food and drinks too, so why at the sushi belt or an iPad restaurant? (Paraphrasing my colleague here)
You don't order from the table at either, though, so it's no surprise you wouldn't tip there (or if you do, it'd be while you were ordering and not at the end of the meal).
tmiw is offline  
Old Mar 13, 2018 | 5:14 am
  #11  
10 Countries Visited
All eyes on you!
5 Years on Site
 
Join Date: Jun 2016
Location: Prince Edward Island
Programs: Air Canada 25K, Hilton Honors Gold, Marriott Gold, MGM Gold
Posts: 1,604
Originally Posted by roberino
...otherwise anyone could just turn up and sling food at people and expect a tip.
I don't mean to sound snarky, but isn't that what usually happens? It's not like most servers have a masters degree in waiting tables.
Low Roller is offline  
Old Mar 13, 2018 | 8:05 pm
  #12  
FlyerTalk Evangelist
All eyes on you!
15 Years on Site
 
Join Date: Nov 2009
Location: Earth. Residency:HKG formerly:YYZ
Programs: CX, DL, Nexus/GE, APEC
Posts: 11,078
I would just tip Siri or Alexa and call it a day.
Kgmm77 and jerry305 like this.
tentseller is offline  
Old Mar 23, 2018 | 12:37 am
  #13  
 
Join Date: Jan 2018
Posts: 5
Only way I wouldn't tip is if there was a breakdown in the service and nobody was serving my HANGRY self
paradiseonea is offline  
Old Mar 23, 2018 | 12:44 am
  #14  
FlyerTalk Evangelist
60 Nights
50 Countries Visited
3M
20 Years on Site
 
Join Date: Sep 2003
Location: HH Diamond, Marriott, IHG, Hyatt something
Posts: 34,505
I dont tip at drive thrus, Chick-fil-a (where they usually bring the food to your table), or a Panera type place that theyre just dropping food off at the table. If they take my order at the table, bring and refill drinks, as well as check up on you, then thats a tippable service.
jerry305 likes this.
Jaimito Cartero is offline  
Old Mar 23, 2018 | 9:55 pm
  #15  
Moderator, Omni, Omni/PR, Omni/Games, FlyerTalk Posting Legend
20 Countries Visited
1M
40 Nights
20 Years on Site
 
Join Date: Oct 2004
Location: Between DCA and IAD
Programs: UA 1K MM; Hilton Diamond
Posts: 72,569
I feel like there was an XFiles on this topic recently. In the end, they tipped and survived.
roberino, top987 and smc333 like this.
exerda is offline  


Contact Us - Archive - Advertising - Cookie Policy - Privacy Statement - Terms of Service -

This site is owned, operated, and maintained by MH Sub I, LLC dba Internet Brands. Copyright © 2026 MH Sub I, LLC dba Internet Brands. All rights reserved. Designated trademarks are the property of their respective owners.