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-   -   Lectures from the waitstaff (https://www.flyertalk.com/forum/diningbuzz/1705582-lectures-waitstaff.html)

milepig Aug 27, 2015 11:54 am


Originally Posted by jimquan (Post 25336866)
A view from the other side of the napkin:

http://www.nytimes.com/2015/08/23/op...ml?ref=opinion

What timing!

A member of our party was once told by a waiter at the Topnotch at Stowe (yeah, I know zero Michelin stars) that the soup du jour was in fact, "soup of the day." What a jerk.

Jim

And in reverse, I've heard patron ask "what's the soup du jour today."

jimquan Aug 27, 2015 12:03 pm


Originally Posted by milepig (Post 25337024)
And in reverse, I've heard patron ask "what's the soup du jour today."

Well, when you're in a fancy, 'gourmette' resto you don't want 'soup d'hier.'

The remark I overheard was delivered with a sneer. The question you relayed should be borne with grace and tact by long suffering wait staff.

Jim

Kagehitokiri Aug 27, 2015 12:27 pm


Originally Posted by jimquan (Post 25336866)

eleven madison park, several years ago (right before nomad)

chit, a digital dossier we keep on every guest, new or old. Who are these people? V.I.P.? (“Soigné” is the preferred term.) It’s the first seating, so I know they’re not, but I check anyway. Have they been here before? Do they have a water preference? Food allergies? Likes? Dislikes? Spend big on wine?

A slight wiggle of my fingers behind my back means bubbles; a slashing motion, still; a twist of the fist, ice water.

You couldn’t turn the bird around, which felt natural to do, because the cavity could never face the guest.
http://ny.eater.com/2015/8/24/919537...n-madison-park
http://observer.com/2015/08/dinner-a...-madison-park/

s0ssos Aug 27, 2015 12:47 pm


Originally Posted by Doc Savage (Post 25333862)
Aventine, are you saying you ordered the catch o' the day without asking what it was, then demanded something else after it was served? If so, I'd say you were in the wrong.

Please clarify.

I guess the attitude of the waiter is poor but it is acceptable from other posters.

Delta Hog Aug 27, 2015 2:25 pm


Originally Posted by fwoomp (Post 25334090)
Mr. Fwoomp and I were snarled at by a Parisian waiter for having the audacity to order only soup, because "soup is not a meal!"

Did you crumble crackers in it? DID YOU CRUMBLE??!! If so, well it could be a meal.

fwoomp Aug 27, 2015 2:38 pm


Originally Posted by Delta Hog (Post 25337992)
Did you crumble crackers in it? DID YOU CRUMBLE??!! If so, well it could be a meal.

Ha! No, it was onion, so the crumbs would have just sat atop the cheese in a sad little pile. However, considering it basically had a mini-sandwich in it (bread under a thick blanket of cheese), I would say it counted. :)

Also, it was lunch, FWIW. I wouldn't order soup for dinner.

Delta Hog Aug 27, 2015 2:50 pm


Originally Posted by fwoomp (Post 25338075)
Ha! No, it was onion, so the crumbs would have just sat atop the cheese in a sad little pile. However, considering it basically had a mini-sandwich in it (bread under a thick blanket of cheese), I would say it counted. :)

Also, it was lunch, FWIW. I wouldn't order soup for dinner.

When you order onion soup with bread and cheese on top in Paris, is calling it "French onion soup" redundant?

fwoomp Aug 27, 2015 3:03 pm


Originally Posted by Delta Hog (Post 25338143)
When you order onion soup with bread and cheese on top in Paris, is calling it "French onion soup" redundant?

Funny you should ask--I originally wrote "French onion," then added, "but I guess it's just onion there," and then finally just deleted all of that.

But yes, it's just "onion soup" on the menu there.

cruisr Aug 27, 2015 4:50 pm


Originally Posted by milepig (Post 25332259)
Do others have good examples of waitstaff giving you a lecture or being arrogant?

I was just at a 2 star Michelin restaurant in London. Great food and great service, except:

the first incident was when a server came over mid-course and told me I was using the wrong piece of cutlery for the course I was on and suggested I should change. hmm - it was working OK for me!

then I spilled a tiny drop of sauce onto the tablecloth in front of my plate - maybe the size of a pencil eraser. A server came over with a napkin and made a huge show of placing it over the spot. No discretion, and I felt like I was put on display.

I know I would really like to know which restaurant this was? I'm sure others here would be interested. If nothing else, we would know what we could be in for or we could choose to avoid it.

TOMFORD Aug 27, 2015 5:39 pm

Server attitude (real attitude) happens all the time in China. Just explain your dissatisfaction to the management and watch the server get fired on the spot, if the situation warrants it.

bensyd Aug 27, 2015 8:12 pm


Originally Posted by Aventine (Post 25334465)
It was supposed to be fish but had I been told it was trout then I wouldn't have ordered it in the beginning. I know assumptions make me an *ss but the chef wasn't very tactful for a 5-star hotel staff member. There's better ways than coming out and confronting a valued guest of the hotel. I don't see a problem with asking for something I didn't like to be changed.

So you didn't want it. Pay up and order something else. It's a pretty bizarre line of logic to assume because you didn't like what you were given the kitchen should take it back and make you something else. :rolleyes:

VivoPerLei Aug 29, 2015 2:09 pm

Lectures from the waitstaff
 
Definitely would be helpful to know which restaurant we're talking about. I was at Restaurant Gordon Ramsay recently and noticed something similar. Utterly overbearing waitstaff, taking intrusiveness to a new level

Doc Savage Aug 29, 2015 2:44 pm


Originally Posted by VivoPerLei (Post 25347750)
Definitely would be helpful to know which restaurant we're talking about. I was at Restaurant Gordon Ramsay recently and noticed something similar. Utterly overbearing waitstaff, taking intrusiveness to a new level

Sounds like they've learned from the boss.

Peterpack Aug 29, 2015 6:48 pm

I don't know why but service staff who work in establishments frequented by the more affluent clientelle think they are one of them

The meet and greet guy at 5 star london hotels. Doesn't matter what hotel you work at , your still the git who opens doors for people for a living !

a waitperson at a michellin star restaurant is still just a waitperson

not looking down on those professionals, but just stop acting that you are better than you are

sinoflyer Aug 30, 2015 8:56 am

Like others have said, I'd like to know what restaurant this was -- not so that I would avoid the place myself next time, but perhaps it gives context into why the waiter behaved the way they did.


Originally Posted by milepig (Post 25332259)
... told me I was using the wrong piece of cutlery

I've been to restaurants where every detail of the meal was meticulously planned, including the right types of flat and silverware. I've also been to Texas barbecue where only knife is provided, no fork, and they proudly say so on the blackboard. I guess both instances can be interpreted as "snooty" in their own right. Or, there are more reasons behind them such that, whether you agree with them or not, that's the way they want their food to be eaten.


Originally Posted by milepig (Post 25332259)
... made a huge show of placing it over the spot. No discretion, and I felt like I was put on display.

Could the waiter be actually providing "service"? A stained tablecloth might be interpreted as a distraction from the food, and the waiter might be reprimanded if they overlooked it. Some diners do complain about inattentive waitstaff for a matter like this. I personally don't like excessive "service" like that, but some chefs demand it from their waitstaff.

Again, I'm inclined to believe that there is more context behind your observations, but still, sorry to hear that your experience was made unpleasant by them.


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