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15% or 20% for tip?

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15% or 20% for tip?

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Old Jan 26, 2011 | 7:57 pm
  #61  
mlshanks
 
Join Date: Oct 2005
Location: SoCal
Programs: AA, USAir, UA
Posts: 868
20%+ for exceptional service

15% for the expected service

10% for blasé or indifferent service

1 penny to make a point about horrible service.
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Old Jan 26, 2011 | 8:07 pm
  #62  
PamT
 
Join Date: Sep 2010
Location: ORD
Programs: AA Plat
Posts: 141
I start at 20% then go down from there if service starts to degrade.
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