Fees for upgrading Fare class?
Sep 11, 2009, 3:23 pm
#1
Original Poster
Join Date: Aug 2005
Location: DFW
Programs: Marriott Life Titanium, Hilton Diamond, United Silver, DL, IHG Plat, etc.
Posts: 2,888
Fees for upgrading Fare class?
I'm curious - is it DL's normal policy to charge fees if you want to upgrade a ticket to another fare class while keeping the same iten? I decided I wanted to upgrade a ticket with miles so I needed to get it to a higher fare class as my company's travel agent always gets the lowest possible fare. I was suprised to be told that I would have to pay a change fee AND a fee because the ticket was issued by a travel agent.
It seems to me that unless you are actually changing your iten just upgrading the fare class should be a difference of fare only charge.
I'm hoping this was a mistake - but if not I'd like to find a way to offer it as a suggested elite benefit. I'm guessing many here can see the applications given the various fare class restrictions in the system.
It seems to me that unless you are actually changing your iten just upgrading the fare class should be a difference of fare only charge.
I'm hoping this was a mistake - but if not I'd like to find a way to offer it as a suggested elite benefit. I'm guessing many here can see the applications given the various fare class restrictions in the system.
Sep 11, 2009, 3:33 pm
#2
FlyerTalk Evangelist
Join Date: Oct 2005
Location: Ponte Vedra Beach, FL
Programs: DL PM, HH Diamond, Fairmont Prem, SPG Gold, Priority Club Plat/IC Amb, AmEx Plat
Posts: 10,839
You were told the right thing. There is a fee for upgrading fare classes (which I believe is just stupid as you have to pay for the right to give more money to Delta) and a fee for Delta to take over the ticket from a travel agent.
Sep 11, 2009, 3:40 pm
#3
Join Date: Mar 2002
Location: Madison, NJ
Programs: DL PM, Marriot Platinum
Posts: 2,560
I agree that this is just one of the dumbest policies every conceived. While I understand (although do not appreciate the costs) of the ticketing change fee (i.e. changing origins, destinations, times, dates), I do not understand why a company would want to discourage anyone from giving them more money for the same service essentially - in this case a coach ticket. Perhaps one day someone at DL will revisit this policy, but I think it is consistent among the legacy carriers.
Sep 11, 2009, 4:12 pm
#4
FlyerTalk Evangelist
Join Date: Jan 2004
Location: Worldwide
Posts: 12,949
There is a good reason for this policy, as it prevents scenarios, such as:
- Someone purchases a discounted fare with a $250 change fee.
- Later on, the PAX wants to change the dates.
- Instead of paying the $250 change fee, the PAX "upgrades" to a higher fully flexible fare by just paying the fare difference
- After the date changes are done, the PAX downgrades to the original fare (since the new fare is fully flexible) and gets a refund of the fare difference back.
Sep 11, 2009, 4:53 pm
#5
Join Date: Feb 2008
Location: Auckland, NZ/New York, NY/ATL
Programs: DL DM MM, BIS 2.4MM, EK Gold, SQ Gold, Marriott Gold, HH Gold,
Posts: 5,222
There is a good reason for this policy, as it prevents scenarios, such as:
- Someone purchases a discounted fare with a $250 change fee.
- Later on, the PAX wants to change the dates.
- Instead of paying the $250 change fee, the PAX "upgrades" to a higher fully flexible fare by just paying the fare difference
- After the date changes are done, the PAX downgrades to the original fare (since the new fare is fully flexible) and gets a refund of the fare difference back.
Sep 11, 2009, 5:15 pm
#6
Join Date: Aug 2000
Location: OKC
Programs: DL DM/2.768MM, Global Entry, Titanium_Marriott, GHertz
Posts: 6,752
There is a good reason for this policy, as it prevents scenarios, such as:
- Someone purchases a discounted fare with a $250 change fee.
- Later on, the PAX wants to change the dates.
- Instead of paying the $250 change fee, the PAX "upgrades" to a higher fully flexible fare by just paying the fare difference
- After the date changes are done, the PAX downgrades to the original fare (since the new fare is fully flexible) and gets a refund of the fare difference back.
Last edited by Xeno; Sep 11, 2009 at 5:22 pm
Sep 11, 2009, 9:58 pm
#7
Original Poster
Join Date: Aug 2005
Location: DFW
Programs: Marriott Life Titanium, Hilton Diamond, United Silver, DL, IHG Plat, etc.
Posts: 2,888
There is a good reason for this policy, as it prevents scenarios, such as:
- Someone purchases a discounted fare with a $250 change fee.
- Later on, the PAX wants to change the dates.
- Instead of paying the $250 change fee, the PAX "upgrades" to a higher fully flexible fare by just paying the fare difference
- After the date changes are done, the PAX downgrades to the original fare (since the new fare is fully flexible) and gets a refund of the fare difference back.
Sep 11, 2009, 10:45 pm
#8
FlyerTalk Evangelist
Join Date: Jan 2004
Location: Worldwide
Posts: 12,949
I see the issue but wouldn't this problem be easily solved by limiting the fee free buy-up to a certain fare class level? Unless I'm mistaken you can open up a number of upgrade possibilities at mid-tier fares. I think if you could just reach M - which is still non-refundable - you can make most any upgrade work.
For other types of fare upgrades, they are probably quite happy with the change fee + fare difference.
[KVS Availability Tool 5.1.0/Diamond - DotRes: ATL-LON/DL/TKWSL30/480 USD]
Code:
PENALTIES : ORIGINATING UNITED STATES - CANCELLATIONS <..> CHANGES ANY TIME CHARGE USD 250.00. CHILD/INFANT DISCOUNTS APPLY. <..> . TICKET UPGRADE PROCEDURES 1. FULL AMOUNT PAID FOR ORIGINAL TICKET MAY BE APPLIED TOWARDS PURCHASE OF A HIGHER TYPE FARE UPON PAYMENT OF THE CHANGE FEE PLUS THE DIFFERENCE BETWEEN ORIGINAL AND RECALCULATED FARES. PASSENGERS UPGRADING TO AN ECONOMY EU/ER OR A BUSINESS CLASS BR/BU OR FIRST CLASS FR/FU TYPE FARE WILL NOT BE ASSESSED THE CHANGE FEE. ALL RULE PROVISIONS OF THE NEW FARE MUST BE MET INCLUDING ADVANCE PURCHASE/MIN STAY/MAX STAY/ SEASONALITY/ETC. 2. THE ORIGINAL NON-REFUNDABLE AMOUNT ASSOCIATED WITH THIS FARE REMAINS NON-REFUNDABLE AND MUST BE NOTED IN THE ENDORSEMENT BOX . TICKET DOWNGRADE PROCEDURES 1. PASSENGERS DOWNGRADING FARES MUST KEEP THE ORIGINALLY BOOKED ITINERARY-NO CHANGE TO DATE/ TIME/ORIGIN OR DESTINATION. THE CHANGE FEE WILL BE ASSESSED. ALL RULE PROVISIONS OF THE NEW FARE MUST BE MET INCLUDING ADVANCE PURCHASE/MIN STAY/MAX STAY/SEASONALITY/ETC. 2. THE ORIGINAL NON-REFUNDABLE AMOUNT ASSOCIATED WITH THIS FARE REMAINS NON-REFUNDABLE. THE NON-REFUNDABLE FARE AMOUNT LESS THE CHANGE FEE WILL BE REFUNDED IN THE FORM OF A NON-REFUNDABLE VOUCHER FOR TRAVEL GOVERNED BY DL ONLY . TICKET REISSUE PROCEDURES 1. CHANGES TO OUTBOUND PORTION OF UNUSED TICKETS A. ISSUE A NEW TICKET - CANCEL AND START OVER B. MUST USE CURRENT FARES AND IROE WHERE APPL C. VERIFY ALL RULES D. VALUE OF THE ORIGINAL TICKET LESS THE APPLICABLE CHANGE FEE MAY BE APPLIED TOWARDS THE PURCHASE OF A NEW TICKET. 2. CHANGES TO CONTINUING/RETURN OF UNUSED TICKETS DATE CHANGE ONLY / NO REROUTING A. ATTEMPT TO KEEP THE FARES AS TICKETED -CANNOT CHANGE ORIGIN/DESTINATION OF ANY FARE COMPONENT -MUST BE ABLE TO KEEP THE ORIGINAL FARES AS TICKETED FOR ALL FARE COMPONENTS -USE HISTORICAL FARES IN EFFECT ON THE DATE OF THE ORIGINAL TICKET ISSUE -ALL OTHER RULE DATA MUST BE VERIFIED B. REPRICE KEEPING OUTBOUND FARES AND REPLACING THE CONTINUING/RETURN FARE COMPONENTS USING HISTORICAL FARES AND MODIFIED ADVANCE PURCHASE -CANNOT CHANGE ORIGIN/DESTINATION OF ANY FARE COMPONENT -USE HISTORICAL FARES IN EFFECT ON THE DATE OF ORIGINAL TICKET ISSUE -REPLACEMENT OF FARES MUST BE AN EQUAL OR HIGHER FARE TYPE -MODIFIED ADVANCE PURCHASE DETERMINE THE APPLICABLE ADVANCE PURCHASE BY CALCULATING THE NUMBER OF DAYS BETWEEN THE ORIGINAL TICKET ISSUE DATE AND THE DATE OF DEPARTURE OF THE FIRST FLIGHT SEGMENT. THE ADVANCE PURCHASE OF ANY REPLACEMENT FARE MUST BE EQUAL TO OR LESS THAN THIS NUMBER -ALL OTHER RULE DATA MUST BE VERIFIED INCLUDING FARE COMBINABILITY C. ISSUE NEW TICKET - CANCEL AND START OVER -MUST USE CURRENT FARES //VERIFY ALL RULES -VALUE OF ORIGINAL TICKET LESS APPLICABLE CHANGE FEE MAY BE APPLIED TOWARDS THE PURCHASE OF A NEW TICKET. 3. CHANGES TO PARTIALLY USED TICKETS A. ATTEMPT TO KEEP THE FARES AS TICKETED -CANNOT CHANGE ORIGIN/DESTINATION OF ANY FARE COMPONENT -USE HISTORICAL FARES IN EFFECT ON THE DATE OF THE ORIGINAL TICKET ISSUE -ALL OTHER RULE DATA MUST BE VERIFIED INCLUDING FARE COMBINABILITY B. REPRICE KEEPING FARES FOR FLOWN FARE COMPONENTS AND REPLACE FARES FOR UNFLOWN FARE COMPONENTS USING HISTORICAL FARES -MAY NOT CHANGE ORIGIN/DESTINATION ON ANY FARE COMPONENT -USE HISTORICAL FARES IN EFFECT ON THE DATE OF THE ORIGINAL TICKET ISSUE AND MODIFIED ADVANCED PURCHASE -ALL OTHER RULE DATA MUST BE VERIFIED INCLUDING FARE COMBINABILITY -REPLACEMENT FARES FOR UNFLOWN FARE COMPONENTS MUST BE OF EQUAL OR HIGHER VALUE/BOOKING CLASS AND FARE TYPE THAN THE ORIGINAL TICKETED FARE -NEW TICKET VALUE MUST BE OF EQUAL OR HIGHER VALUE THAN THE TICKETED FARE -USE BOOKING CLASS HIERARCHY BELOW WHEN REPLACING FARES FOR UNFLOWN FARE COMPONENTS ECONOMY CLASS- Y B M H Q K L U T BUSINESS CLASS - J C D S I FIRST CLASS - F A C. REPLACE FARES FOR FLOWN AND UNFLOWN FARE COMPONENTS WITH HISTORICAL FARES -MAY NOT CHANGE ORIGIN/DESTINATION OF ANY FARE COMPONENT -USE HISTORICAL FARES IN EFFECT ON THE DATE OF THE ORIGINAL TICKET ISSUE -ALL THE OTHER RULE DATA MUST BE VERIFIED INCLUDING FARE COMBINABILITY -REPLACEMENT FARES FOR FLOWN AND UNFLOWN FARE COMPONENTS MUST BE OF EQUAL OR HIGHER VALUE/ BOOKING CLASS AND FARE TYPE THAN THE ORIGINAL TICKETED FARE -NEW TICKET VALUE MUST BE OF EQUAL OR HIGHER VALUE THAN THE TKTD FARE -USE BOOKING CLASS HIERARCHY BELOW WHEN REPLACING FARES FOR FLOWN AND UNFLOWN FARE COMPONENTS ECONOMY CLASS - Y B M H Q K L U T BUSINESS CLASS - J C D S I FIRST CLASS - F A D. ISSUE A NEW TICKET -MAY USE VALUE OF ORIGINAL TICKET LESS CHANGE FEE TOWARD THE PURCHASE OF A NEW TICKET -THE ORIGINAL NON-REFUNDABLE AMOUNT REMAINS NON-REFUNDABLE AND MUST BE NOTED IN THE ENDORSEMENT BOX -VALIDATE ALL RULES -IF ANY RESIDUAL VALUE IN THE ORIGINAL TICKET /LESS THE CHANGE FEE/ IT MAY BE APPLIED TOWARDS PURCHASE OF NEW TICKET E. FARE TYPE HEIRARCHY A FARE TYPE MAY BE UPGRADED TO ANOTHER FARE TYPE ON A LEVEL UP FROM ITS OWN. FARE TYPES AT THE SAME LEVEL MAY NOT BE USED. EXAMPLE...AN XAC MAY BE UPGRADED TO AN XAB OR ABOVE. YOU MAY NOT USE AN XPY AS IT IS ON SAME LEVEL AS THE XAC . FR/FU FX/FOX BR/BU BX/BOX BAP BXN ER/EU XEX XES XAP ----- XPX XAW ----- XPS XAN ----- XPL XAB ----- XPB XAC ----- XPY XAT ----- XPF XBB ----- XPV/XPN XBN ----- XPC ORIGINATING UNITED KINGDOM - CANCELLATIONS ANY TIME TICKET IS NON-REFUNDABLE IN CASE OF CANCEL/ NO-SHOW. WAIVED FOR ILLNESS OR DEATH OF PASSENGER OR FAMILY MEMBER. NOTE - TEXT BELOW NOT VALIDATED FOR AUTOPRICING. - MAY ONLY CHANGE DATE OF TRAVEL/NO REROUTING PERMITTED - ALL TICKETS MUST BE REISSUED - SEE /CHILD/INFANT DISCOUNT/ IN FARE RULE TO DETERMINE IF APPLICABLE - NO CHANGE FEE IF UNDER 2 YEARS OF AGE NOT OCCUPYING A SEAT - RESERVATION CHANGES MADE PRIOR TO THE ORIGINALLY SCHEDULED FLIGHT RETAINS TKT VALUE LESS THE APPLICABLE CHANGE FEE UP TO ONE YEAR FROM THE ORIGINAL DATE OF TICKET ISSUANCE. - CHANGES RESULTING IN A HIGHER FARE MUST BE ADD COLLECTED AT THE TIME OF REISSUE - FOR FARE TYPE HIERARCHY SEE 3.E. BELOW - MUST COMPLETE TRAVEL BY 1 YEAR FROM THE DATE OF COMMENCEMENT OF TRAVEL - FARES IN DIFFERENT RULES WITH THE SAME OR DIFFERENT CHANGE FEES - APPLY THE HIGHEST FEE OF ANY CHANGED FARE COMPONENT ON THE TICKET - THE CHANGE FEE OR ITS EQUIVALENT WILL BE CONVERTED AT THE BANK RATE AT TIME OF REISSUE . TICKET UPGRADE PROCEDURES 1. FULL AMOUNT PAID FOR ORIGINAL TICKET MAY BE APPLIED TOWARDS PURCHASE OF A HIGHER TYPE FARE UPON PAYMENT OF THE CHANGE FEE PLUS THE DIFFERENCE BETWEEN ORIGINAL AND RECALCULATED FARES. PASSENGERS UPGRADING TO AN ECONOMY EU/ER OR A BUSINESS CLASS BR/BU OR FIRST CLASS FR/FU TYPE FARE WILL NOT BE ASSESSED THE CHANGE FEE. ALL RULE PROVISIONS OF THE NEW FARE MUST BE MET INCLUDING ADVANCE PURCHASE/MIN STAY/MAX STAY/ SEASONALITY/ETC. 2. THE ORIGINAL NON-REFUNDABLE AMOUNT ASSOCIATED WITH THIS FARE REMAINS NON-REFUNDABLE AND MUST BE NOTED IN THE ENDORSEMENT BOX . TICKET DOWNGRADE PROCEDURES 1. PASSENGERS DOWNGRADING FARES MUST KEEP THE ORIGINALLY BOOKED ITINERARY-NO CHANGE TO DATE/ TIME/ORIGIN OR DESTINATION. THE CHANGE FEE WILL BE ASSESSED. ALL RULE PROVISIONS OF THE NEW FARE MUST BE MET INCLUDING ADVANCE PURCHASE/MIN STAY/MAX STAY/SEASONALITY/ETC. 2. THE ORIGINAL NON-REFUNDABLE AMOUNT ASSOCIATED WITH THIS FARE REMAINS NON-REFUNDABLE. THE NON-REFUNDABLE FARE AMOUNT LESS THE CHANGE FEE WILL BE REFUNDED IN THE FORM OF A NON-REFUNDABLE VOUCHER FOR TRAVEL GOVERNED BY DL ONLY . TICKET REISSUE PROCEDURES 1. CHANGES TO OUTBOUND PORTION OF UNUSED TICKETS A. ISSUE A NEW TICKET - CANCEL AND START OVER B. MUST USE CURRENT FARES AND IROE WHERE APPL C. VERIFY ALL RULES D. VALUE OF THE ORIGINAL TICKET LESS THE APPLICABLE CHANGE FEE MAY BE APPLIED TOWARDS THE PURCHASE OF A NEW TICKET. 2. CHANGES TO CONTINUING/RETURN OF UNUSED TICKETS DATE CHANGE ONLY / NO REROUTING A. ATTEMPT TO KEEP THE FARES AS TICKETED -CANNOT CHANGE ORIGIN/DESTINATION OF ANY FARE COMPONENT -MUST BE ABLE TO KEEP THE ORIGINAL FARES AS TICKETED FOR ALL FARE COMPONENTS -USE HISTORICAL FARES IN EFFECT ON THE DATE OF THE ORIGINAL TICKET ISSUE -ALL OTHER RULE DATA MUST BE VERIFIED B. REPRICE KEEPING OUTBOUND FARES AND REPLACING THE CONTINUING/RETURN FARE COMPONENTS USING HISTORICAL FARES AND MODIFIED ADVANCE PURCHASE -CANNOT CHANGE ORIGIN/DESTINATION OF ANY FARE COMPONENT -USE HISTORICAL FARES IN EFFECT ON THE DATE OF ORIGINAL TICKET ISSUE -REPLACEMENT OF FARES MUST BE AN EQUAL OR HIGHER FARE TYPE -MODIFIED ADVANCE PURCHASE DETERMINE THE APPLICABLE ADVANCE PURCHASE BY CALCULATING THE NUMBER OF DAYS BETWEEN THE ORIGINAL TICKET ISSUE DATE AND THE DATE OF DEPARTURE OF THE FIRST FLIGHT SEGMENT. THE ADVANCE PURCHASE OF ANY REPLACEMENT FARE MUST BE EQUAL TO OR LESS THAN THIS NUMBER -ALL OTHER RULE DATA MUST BE VERIFIED INCLUDING FARE COMBINABILITY C. ISSUE NEW TICKET - CANCEL AND START OVER -MUST USE CURRENT FARES //VERIFY ALL RULES -VALUE OF ORIGINAL TICKET LESS APPLICABLE CHANGE FEE MAY BE APPLIED TOWARDS THE PURCHASE OF A NEW TICKET. 3. CHANGES TO PARTIALLY USED TICKETS A. ATTEMPT TO KEEP THE FARES AS TICKETED -CANNOT CHANGE ORIGIN/DESTINATION OF ANY FARE COMPONENT -USE HISTORICAL FARES IN EFFECT ON THE DATE OF THE ORIGINAL TICKET ISSUE -ALL OTHER RULE DATA MUST BE VERIFIED INCLUDING FARE COMBINABILITY B. REPRICE KEEPING FARES FOR FLOWN FARE COMPONENTS AND REPLACE FARES FOR UNFLOWN FARE COMPONENTS USING HISTORICAL FARES -MAY NOT CHANGE ORIGIN/DESTINATION ON ANY FARE COMPONENT -USE HISTORICAL FARES IN EFFECT ON THE DATE OF THE ORIGINAL TICKET ISSUE AND MODIFIED ADVANCED PURCHASE -ALL OTHER RULE DATA MUST BE VERIFIED INCLUDING FARE COMBINABILITY -REPLACEMENT FARES FOR UNFLOWN FARE COMPONENTS MUST BE OF EQUAL OR HIGHER VALUE/BOOKING CLASS AND FARE TYPE THAN THE ORIGINAL TICKETED FARE -NEW TICKET VALUE MUST BE OF EQUAL OR HIGHER VALUE THAN THE TICKETED FARE -USE BOOKING CLASS HIERARCHY BELOW WHEN REPLACING FARES FOR UNFLOWN FARE COMPONENTS ECONOMY CLASS- Y B M H Q K L U T BUSINESS CLASS - J C D I FIRST CLASS - F A C. REPLACE FARES FOR FLOWN AND UNFLOWN FARE COMPONENTS WITH HISTORICAL FARES -MAY NOT CHANGE ORIGIN/DESTINATION OF ANY FARE COMPONENT -USE HISTORICAL FARES IN EFFECT ON THE DATE OF THE ORIGINAL TICKET ISSUE -ALL THE OTHER RULE DATA MUST BE VERIFIED INCLUDING FARE COMBINABILITY -REPLACEMENT FARES FOR FLOWN AND UNFLOWN FARE COMPONENTS MUST BE OF EQUAL OR HIGHER VALUE/ BOOKING CLASS AND FARE TYPE THAN THE ORIGINAL TICKETED FARE -NEW TICKET VALUE MUST BE OF EQUAL OR HIGHER VALUE THAN THE TKTD FARE -USE BOOKING CLASS HIERARCHY BELOW WHEN REPLACING FARES FOR FLOWN AND UNFLOWN FARE COMPONENTS ECONOMY CLASS - Y B M H Q K L U T BUSINESS CLASS - J C D I FIRST CLASS - F A D. ISSUE A NEW TICKET -MAY USE VALUE OF ORIGINAL TICKET LESS CHANGE FEE TOWARD THE PURCHASE OF A NEW TICKET -THE ORIGINAL NON-REFUNDABLE AMOUNT REMAINS NON-REFUNDABLE AND MUST BE NOTED IN THE ENDORSEMENT BOX -VALIDATE ALL RULES -IF ANY RESIDUAL VALUE IN THE ORIGINAL TICKET /LESS THE CHANGE FEE/ IT MAY BE APPLIED TOWARDS PURCHASE OF NEW TICKET E. FARE TYPE HEIRARCHY A FARE TYPE MAY BE UPGRADED TO ANOTHER FARE TYPE ON A LEVEL UP FROM ITS OWN. FARE TYPES AT THE SAME LEVEL MAY NOT BE USED. EXAMPLE...AN XAC MAY BE UPGRADED TO AN XAB OR ABOVE. YOU MAY NOT USE AN XPY AS IT IS ON SAME LEVEL AS THE XAC . FR/FU FX/FOX BR/BU BX/BOX BAP BXN ER/EU XEX XES XAP ----- XPX XAW ----- XPS XAN ----- XPL XAB ----- XPB XAC ----- XPY XAT ----- XPF XBB ----- XPV/XPN XBN ----- XPC CHANGES ANY TIME CHARGE GBP 100.00. CHILD/INFANT DISCOUNTS APPLY. NOTE - TEXT BELOW NOT VALIDATED FOR AUTOPRICING. - MAY ONLY CHANGE DATE OF TRAVEL/NO REROUTING PERMITTED - ALL TICKETS MUST BE REISSUED - SEE /CHILD/INFANT DISCOUNT/ IN FARE RULE TO DETERMINE IF APPLICABLE - NO CHANGE FEE IF UNDER 2 YEARS OF AGE NOT OCCUPYING A SEAT - RESERVATION CHANGES MADE PRIOR TO THE ORIGINALLY SCHEDULED FLIGHT RETAINS TKT VALUE LESS THE APPLICABLE CHANGE FEE UP TO ONE YEAR FROM THE ORIGINAL DATE OF TICKET ISSUANCE. - CHANGES RESULTING IN A HIGHER FARE MUST BE ADD COLLECTED AT THE TIME OF REISSUE - FOR FARE TYPE HIERARCHY SEE 3.E. BELOW - MUST COMPLETE TRAVEL BY 1 YEAR FROM THE DATE OF COMMENCEMENT OF TRAVEL - FARES IN DIFFERENT RULES WITH THE SAME OR DIFFERENT CHANGE FEES - APPLY THE HIGHEST FEE OF ANY CHANGED FARE COMPONENT ON THE TICKET - THE CHANGE FEE OR ITS EQUIVALENT WILL BE CONVERTED AT THE BANK RATE AT TIME OF REISSUE . TICKET UPGRADE PROCEDURES 1. FULL AMOUNT PAID FOR ORIGINAL TICKET MAY BE APPLIED TOWARDS PURCHASE OF A HIGHER TYPE FARE UPON PAYMENT OF THE CHANGE FEE PLUS THE DIFFERENCE BETWEEN ORIGINAL AND RECALCULATED FARES. PASSENGERS UPGRADING TO AN ECONOMY EU/ER OR A BUSINESS CLASS BR/BU OR FIRST CLASS FR/FU TYPE FARE WILL NOT BE ASSESSED THE CHANGE FEE. ALL RULE PROVISIONS OF THE NEW FARE MUST BE MET INCLUDING ADVANCE PURCHASE/MIN STAY/MAX STAY/ SEASONALITY/ETC. 2. THE ORIGINAL NON-REFUNDABLE AMOUNT ASSOCIATED WITH THIS FARE REMAINS NON-REFUNDABLE AND MUST BE NOTED IN THE ENDORSEMENT BOX . TICKET DOWNGRADE PROCEDURES 1. PASSENGERS DOWNGRADING FARES MUST KEEP THE ORIGINALLY BOOKED ITINERARY-NO CHANGE TO DATE/ TIME/ORIGIN OR DESTINATION. THE CHANGE FEE WILL BE ASSESSED. ALL RULE PROVISIONS OF THE NEW FARE MUST BE MET INCLUDING ADVANCE PURCHASE/MIN STAY/MAX STAY/SEASONALITY/ETC. 2. THE ORIGINAL NON-REFUNDABLE AMOUNT ASSOCIATED WITH THIS FARE REMAINS NON-REFUNDABLE. THE NON-REFUNDABLE FARE AMOUNT LESS THE CHANGE FEE WILL BE REFUNDED IN THE FORM OF A NON-REFUNDABLE VOUCHER FOR TRAVEL GOVERNED BY DL ONLY . TICKET REISSUE PROCEDURES 1. CHANGES TO OUTBOUND PORTION OF UNUSED TICKETS A. ISSUE A NEW TICKET - CANCEL AND START OVER B. MUST USE CURRENT FARES AND IROE WHERE APPL C. VERIFY ALL RULES D. VALUE OF THE ORIGINAL TICKET LESS THE APPLICABLE CHANGE FEE MAY BE APPLIED TOWARDS THE PURCHASE OF A NEW TICKET. 2. CHANGES TO CONTINUING/RETURN OF UNUSED TICKETS DATE CHANGE ONLY / NO REROUTING A. ATTEMPT TO KEEP THE FARES AS TICKETED -CANNOT CHANGE ORIGIN/DESTINATION OF ANY FARE COMPONENT -MUST BE ABLE TO KEEP THE ORIGINAL FARES AS TICKETED FOR ALL FARE COMPONENTS -USE HISTORICAL FARES IN EFFECT ON THE DATE OF THE ORIGINAL TICKET ISSUE -ALL OTHER RULE DATA MUST BE VERIFIED B. REPRICE KEEPING OUTBOUND FARES AND REPLACING THE CONTINUING/RETURN FARE COMPONENTS USING HISTORICAL FARES AND MODIFIED ADVANCE PURCHASE -CANNOT CHANGE ORIGIN/DESTINATION OF ANY FARE COMPONENT -USE HISTORICAL FARES IN EFFECT ON THE DATE OF ORIGINAL TICKET ISSUE -REPLACEMENT OF FARES MUST BE AN EQUAL OR HIGHER FARE TYPE -MODIFIED ADVANCE PURCHASE DETERMINE THE APPLICABLE ADVANCE PURCHASE BY CALCULATING THE NUMBER OF DAYS BETWEEN THE ORIGINAL TICKET ISSUE DATE AND THE DATE OF DEPARTURE OF THE FIRST FLIGHT SEGMENT. THE ADVANCE PURCHASE OF ANY REPLACEMENT FARE MUST BE EQUAL TO OR LESS THAN THIS NUMBER -ALL OTHER RULE DATA MUST BE VERIFIED INCLUDING FARE COMBINABILITY C. ISSUE NEW TICKET - CANCEL AND START OVER -MUST USE CURRENT FARES //VERIFY ALL RULES -VALUE OF ORIGINAL TICKET LESS APPLICABLE CHANGE FEE MAY BE APPLIED TOWARDS THE PURCHASE OF A NEW TICKET. 3. CHANGES TO PARTIALLY USED TICKETS A. ATTEMPT TO KEEP THE FARES AS TICKETED -CANNOT CHANGE ORIGIN/DESTINATION OF ANY FARE COMPONENT -USE HISTORICAL FARES IN EFFECT ON THE DATE OF THE ORIGINAL TICKET ISSUE -ALL OTHER RULE DATA MUST BE VERIFIED INCLUDING FARE COMBINABILITY B. REPRICE KEEPING FARES FOR FLOWN FARE COMPONENTS AND REPLACE FARES FOR UNFLOWN FARE COMPONENTS USING HISTORICAL FARES -MAY NOT CHANGE ORIGIN/DESTINATION ON ANY FARE COMPONENT -USE HISTORICAL FARES IN EFFECT ON THE DATE OF THE ORIGINAL TICKET ISSUE AND MODIFIED ADVANCED PURCHASE -ALL OTHER RULE DATA MUST BE VERIFIED INCLUDING FARE COMBINABILITY -REPLACEMENT FARES FOR UNFLOWN FARE COMPONENTS MUST BE OF EQUAL OR HIGHER VALUE/BOOKING CLASS AND FARE TYPE THAN THE ORIGINAL TICKETED FARE -NEW TICKET VALUE MUST BE OF EQUAL OR HIGHER VALUE THAN THE TICKETED FARE -USE BOOKING CLASS HIERARCHY BELOW WHEN REPLACING FARES FOR UNFLOWN FARE COMPONENTS ECONOMY CLASS- Y B M H Q K L U T BUSINESS CLASS - J C D S I FIRST CLASS - F A C. REPLACE FARES FOR FLOWN AND UNFLOWN FARE COMPONENTS WITH HISTORICAL FARES -MAY NOT CHANGE ORIGIN/DESTINATION OF ANY FARE COMPONENT -USE HISTORICAL FARES IN EFFECT ON THE DATE OF THE ORIGINAL TICKET ISSUE -ALL THE OTHER RULE DATA MUST BE VERIFIED INCLUDING FARE COMBINABILITY -REPLACEMENT FARES FOR FLOWN AND UNFLOWN FARE COMPONENTS MUST BE OF EQUAL OR HIGHER VALUE/ BOOKING CLASS AND FARE TYPE THAN THE ORIGINAL TICKETED FARE -NEW TICKET VALUE MUST BE OF EQUAL OR HIGHER VALUE THAN THE TKTD FARE -USE BOOKING CLASS HIERARCHY BELOW WHEN REPLACING FARES FOR FLOWN AND UNFLOWN FARE COMPONENTS ECONOMY CLASS - Y B M H Q K L U T BUSINESS CLASS - J C D S I FIRST CLASS - F A D. ISSUE A NEW TICKET -MAY USE VALUE OF ORIGINAL TICKET LESS CHANGE FEE TOWARD THE PURCHASE OF A NEW TICKET -THE ORIGINAL NON-REFUNDABLE AMOUNT REMAINS NON-REFUNDABLE AND MUST BE NOTED IN THE ENDORSEMENT BOX -VALIDATE ALL RULES -IF ANY RESIDUAL VALUE IN THE ORIGINAL TICKET /LESS THE CHANGE FEE/ IT MAY BE APPLIED TOWARDS PURCHASE OF NEW TICKET E. FARE TYPE HEIRARCHY A FARE TYPE MAY BE UPGRADED TO ANOTHER FARE TYPE ON A LEVEL UP FROM ITS OWN. FARE TYPES AT THE SAME LEVEL MAY NOT BE USED. EXAMPLE...AN XAC MAY BE UPGRADED TO AN XAB OR ABOVE. YOU MAY NOT USE AN XPY AS IT IS ON SAME LEVEL AS THE XAC . FR/FU FX/FOX BR/BU BX/BOX BAP BXN ER/EU XEX XES XAP ----- XPX XAW ----- XPS XAN ----- XPL XAB ----- XPB XAC ----- XPY XAT ----- XPF XBB ----- XPV/XPN XBN ----- XPC HIP_MILEAGE_EXCEPTIONS : NO HIP OR MILEAGE EXCEPTIONS APPLY. TICKET_ENDORSEMENTS : THE ORIGINAL AND THE REISSUED TICKET MUST BE ANNOTATED - NONREF/NONEND/PEX - IN THE ENDORSEMENT BOX. CHILDREN_DISCOUNTS : CNN/ACCOMPANIED CHILD PSGR 2-11 - CHARGE 80 PERCENT OF THE FARE. TICKET DESIGNATOR - CH AND DISCOUNT PERCENT. MUST BE ACCOMPANIED ON ALL FLIGHTS IN THE SAME COMPARTMENT BY ADULT PSGR 12 OR OLDER. OR - INS/INFANT WITH A SEAT PSGR UNDER 2 - CHARGE 80 PERCENT OF THE FARE. TICKET DESIGNATOR - CH AND DISCOUNT PERCENT. MUST BE ACCOMPANIED ON ALL FLIGHTS IN THE SAME COMPARTMENT BY ADULT PSGR 12 OR OLDER. OR - 1ST INF/INFANT WITHOUT A SEAT PSGR UNDER 2 - CHARGE 10 PERCENT OF THE FARE. TICKET DESIGNATOR - IN AND DISCOUNT PERCENT. MUST BE ACCOMPANIED ON ALL FLIGHTS IN THE SAME COMPARTMENT BY ADULT PSGR 12 OR OLDER. OR - UNN/UNACCOMPANIED CHILD PSGR 5-14 - CHARGE 100 PERCENT OF THE FARE. TICKET DESIGNATOR - CH AND DISCOUNT PERCENT. NOTE - TEXT BELOW NOT VALIDATED FOR AUTOPRICING. UNACCOMPANIED CHILDREN UNDER 5 YEARS OF AGE WILL NOT BE ACCEPTED FOR CARRIAGE UNDER ANY CONDITIONS. UNACCOMPANIED CHILDREN AGES 5 THROUGH 7 MAY TRAVEL ON NON-STOP FLIGHTS ONLY AND MAY NOT CONNECT TO OTHER AIRLINES. CHILDREN AGES 8 THROUGH 14 MAY TRAVEL UNACCOMPANIED ON DELTAS NON-STOP OR CONNECTING FLIGHTS - BUT MAY NOT CONNECT TO OTHER AIRLINES WITH THE EXCEPTION OF DELTA CONNECTION/ NORTHWEST AIRLINES/KLM AND AIR FRANCE. TOUR_CONDUCTOR_DISCOUNTS : NO DISCOUNTS FOR TOUR CONDUCTORS. AGENT_DISCOUNTS : NO DISCOUNTS FOR SALE AGENTS. ALL_OTHER_DISCOUNTS : NOTE - TEXT BELOW NOT VALIDATED FOR AUTOPRICING. NO OTHER DISCOUNTS PERMITTED. MISCELLANEOUS_PROVISIONS : NO PROVISIONS APPLY. GROUPS : NO GROUP PROVISIONS APPLY. TOURS : NO TOUR PROVISIONS APPLY. VISIT_ANOTHER_COUNTRY : NO VISIT ANOTHER COUNTRY PROVISIONS APPLY. DEPOSITS : NO DEPOSIT PROVISIONS APPLY. RULE_APPLICATION_AND_OTHER_CONDITIONS : INSTANT PURCHASE NON-REFUNDABLE SALE FARES FROM U.S. TO AREA 2/3 APPLICATION AREA THESE FARES APPLY FROM UNITED STATES TO AREA 2/AREA 3. CLASS OF SERVICE THESE FARES APPLY FOR ECONOMY CLASS SERVICE. TYPES OF TRANSPORTATION FARES GOVERNED BY THIS RULE CAN BE USED TO CREATE ROUND-TRIP/CIRCLE-TRIP/SINGLE OPEN-JAW JOURNEYS. CAPACITY LIMITATIONS THE CARRIER SHALL LIMIT THE NUMBER OF PASSENGERS CARRIED ON ANY ONE FLIGHT AT FARES GOVERNED BY THIS RULE AND SUCH FARES WILL NOT NECESSARILY BE AVAILABLE ON ALL FLIGHTS. THE NUMBER OF SEATS, WHICH THE CARRIER SHALL MAKE AVAILABLE ON A GIVEN FLIGHT, WILL BE DETERMINED BY THE CARRIER$S BEST JUDGEMENT. ELIGIBILITY : NO ELIGIBILITY REQUIREMENTS APPLY. DAY_TIME : PERMITTED THU THROUGH SUN ON EACH TRANSATLANTIC SECTOR. SEASONALITY : PERMITTED 17AUG09 THROUGH 24OCT09 ON THE OUTBOUND TRANSATLANTIC SECTOR. SEASON IS BASED ON DATE OF ORIGIN. FLIGHT_APPLICATION : THE FARE COMPONENT MUST NOT BE ON ONE OR MORE OF THE FOLLOWING ANY BA FLIGHT ANY EI FLIGHT ANY LH FLIGHT ANY LX FLIGHT ANY LY FLIGHT ANY MS FLIGHT ANY OS FLIGHT ANY OA FLIGHT ANY AA FLIGHT ANY US FLIGHT ANY UA FLIGHT ANY IB FLIGHT OPERATED BY BA ANY AA FLIGHT OPERATED BY BA ANY UA FLIGHT OPERATED BY LH ANY US FLIGHT OPERATED BY LH ANY LO FLIGHT OPERATED BY LH ANY OS FLIGHT OPERATED BY LH ANY SA FLIGHT OPERATED BY LH ANY SK FLIGHT OPERATED BY LH ANY SQ FLIGHT OPERATED BY LH ANY TK FLIGHT OPERATED BY LH ANY LH FLIGHT OPERATED BY UA ANY LH FLIGHT OPERATED BY US ANY AA FLIGHT OPERATED BY LY. AND THE FARE COMPONENT MUST NOT BE ON ONE OR MORE OF THE FOLLOWING ANY LH FLIGHT ANY UA FLIGHT ANY EI FLIGHT. ADVANCE_RESERVATIONS_TICKETING : CONFIRMED RESERVATIONS FOR ALL SECTORS ARE REQUIRED AT LEAST 7 DAYS BEFORE DEPARTURE. TICKETING MUST BE COMPLETED WITHIN 72 HOURS AFTER RESERVATIONS ARE MADE OR AT LEAST 7 DAYS BEFORE DEPARTURE WHICHEVER IS EARLIER. MINIMUM_STAY : TRAVEL FROM INBOUND TRANSATLANTIC SECTOR MUST COMMENCE NO EARLIER THAN THE FIRST SUN AFTER DEPARTURE OF THE OUTBOUND TRANSATLANTIC SECTOR. MAXIMUM_STAY : TRAVEL FROM LAST STOPOVER MUST COMMENCE NO LATER THAN MIDNIGHT 3 MONTHS AFTER DEPARTURE FROM FARE ORIGIN. STOPOVERS : NO STOPOVERS PERMITTED. TRANSFERS : UNLIMITED TRANSFERS PERMITTED IN EACH DIRECTION ANY COMBINATION OF THE FOLLOWING - UNLIMITED ONLINE ON DL. FARE BREAK SURFACE SECTORS NOT PERMITTED AND EMBEDDED SURFACE SECTORS PERMITTED ON THE FARE COMPONENT. COMBINATIONS : DOUBLE OPEN JAWS NOT PERMITTED. ADD-ONS PERMITTED. END-ON-END END-ON-END COMBINATIONS PERMITTED. VALIDATE ALL FARE COMBINATIONS. PROVIDED - COMBINATIONS ARE FOR CARRIER KL/AF/AZ/OK/NW/DL OR FOR CARRIER AS/QX. OPEN JAWS/ROUND TRIPS/CIRCLE TRIPS FARES MAY BE COMBINED ON A HALF ROUND TRIP BASIS -TO FORM SINGLE OPEN JAWS -TO FORM ROUND TRIPS EXCEPT FOR AROUND-THE-WORLD FARES -TO FORM CIRCLE TRIPS EXCEPT FOR AROUND-THE-WORLD FARES. PROVIDED - COMBINATIONS ARE WITH ANY REGULAR APEX/APEX NONREFUNDABLE/SUPER/SPECIAL APEX/INSTANT PURCHASE FARE/INSTANT PURCHASE NONREFUNDABLE-TYPE FARES/ SUPER/SPECIAL INSTANT PURCHASE/REGULAR EXCURSION/ 2ND LEVEL SUPER/SPECIAL ADVANCE PURCHASE/3RD LEVEL ADVANCE PURCHASE/2ND LEVEL INSTANT PURCHASE/2ND LEVEL INSTANT PURCHASE NONREF/3RD LEVEL INSTANT PURCHASE/2ND LEVEL ADVANCE PURCHASE/5TH LEVEL INSTANT PURCHASE/2ND LEVEL SUPER INST PURCHASE/4TH LEVEL INSTANT PURCHASE-TYPE FARES FOR CARRIER KL/ AF/AZ/OK/NW/DL OR FOR CARRIER AS/QX IN ANY RULE IN TARIFF IPRA - BETWEEN USA/CA-AREA 2/3 AND GUAM-AREA 2 IPRAI - BETWEEN THE USA/CANADA-AREA 2/3 VIA ATL IPRSAA2 - BETWEEN THE WESTERN HEMISPHERE-AREA 2 VIA ATL. COMBINATIONS ARE WITH ANY FARE FOR CARRIER DL IN RULE 4444 IN TARIFF ATDLR - BETWEEN AREA 1-AREA 2/3 AND GUAM-AREA 2 TAPVR - BETWEEN AREA 1-AREA 2/3 AND GUAM-AREA 2. NOTE - THE CITY PAIRS BELOW ARE CONSIDERED THE SAME POINT - BUR-LGB BUR-SNA BWI-WAS FLL-MIA LAX-BUR LAX-LGB LAX-ONT LAX-SNA LGB-SNA NYC-EWR OAK-SFO OAK-SJC ONT-BUR ONT-LGB ONT-SNA SFO-SJC BLACKOUT_DATES : NO BLACKOUT DATES APPLY. SURCHARGES : IF INFANT WITHOUT A SEAT PSGR UNDER 2. THERE IS NO MISCELLANEOUS/OTHER SURCHARGE PER DIRECTION. ORIGINATING UNITED STATES - MISCELLANEOUS/OTHER SURCHARGE OF USD 111.00 PER DIRECTION WILL BE ADDED TO THE APPLICABLE FARE FOR DEPARTURE OF TRANSATLANTIC SECTORS. NOTE - TEXT BELOW NOT VALIDATED FOR AUTOPRICING. A SURCHARGE WILL BE ASSESSED FOR ANY FARE PAYING PASSENGER EACH TIME TRAVEL INVOLVES AN ENPLANEMENT ON A DL INTERNATIONAL FLIGHT. THE SURCHARGE SHALL BE CONVERTED TO THE APPLICABLE CURRENCY FOR THE COUNTRY OF COMMENCEMENT OF TRANSPORTATION AT THE APPLICABLE IATA ROE THE SURCHARGE WILL NOT APPLY TO PASSENGERS TRAVELING ON ANY DL FREE TICKET. THE SURCHARGE APPLIES IN ADDITION TO ALL OTHER CHARGES AND IS NOT SUBJECT TO ANY DISCOUNT. AND - MISCELLANEOUS/OTHER SURCHARGE OF USD 135.00 PER DIRECTION WILL BE ADDED TO THE APPLICABLE FARE FOR DEPARTURE OF TRANSPACIFIC SECTORS. NOTE - TEXT BELOW NOT VALIDATED FOR AUTOPRICING. A SURCHARGE WILL BE ASSESSED FOR ANY FARE PAYING PASSENGER EACH TIME TRAVEL INVOLVES AN ENPLANEMENT ON A DL INTERNATIONAL FLIGHT. THE SURCHARGE SHALL BE CONVERTED TO THE APPLICABLE CURRENCY FOR THE COUNTRY OF COMMENCEMENT OF TRANSPORTATION AT THE APPLICABLE IATA ROE THE SURCHARGE WILL NOT APPLY TO PASSENGERS TRAVELING ON ANY DL FREE TICKET. THE SURCHARGE APPLIES IN ADDITION TO ALL OTHER CHARGES AND IS NOT SUBJECT TO ANY DISCOUNT. AND - ORIGINATING UNITED KINGDOM - THERE IS NO MISCELLANEOUS/OTHER SURCHARGE PER DIRECTION. NOTE - TEXT BELOW NOT VALIDATED FOR AUTOPRICING. YQ FEE MAY APPLY ACCOMPANIED_TRAVEL : ACCOMPANIED TRAVEL NOT REQUIRED. TRAVEL_RESTRICTIONS : NO TRAVEL DATE RESTRICTIONS APPLY. SALES_RESTRICTIONS : TICKETS MUST BE ISSUED ON/BEFORE 23SEP09.
Sep 12, 2009, 10:20 am
#9
Join Date: Jul 2008
Location: Exactly where I want to be
Programs: IHG Gold,SPG Gold, HH Gold, Marriott Gold, Hyatt Discoverist, Delta Kettle, AMEX Plat, DL AMEX Plat
Posts: 1,434
I was just going to ask the same question. I have a ticket for a trip with a group in a couple of weeks JFK-CAI/AMM-JFK. It is all in U class. I'd like to pay the diff to get up to an upgradeable fare and then use miles. There are M fares still available at a difference of about $950. But, with the fees, I'm trying to decide if it is worth it.
EDIT: I just saw that there is Z0 for the JFK-CAI leg, but Z9 for the AMM-JFK leg. Is it possible to just buy-up the 2nd leg of the trip to use the miles upgrade? That would be less money, and with the fee, probably worth it.
EDIT: I just saw that there is Z0 for the JFK-CAI leg, but Z9 for the AMM-JFK leg. Is it possible to just buy-up the 2nd leg of the trip to use the miles upgrade? That would be less money, and with the fee, probably worth it.
Last edited by slidergirl; Sep 12, 2009 at 10:33 am Reason: additional question
Sep 12, 2009, 11:06 am
#10
Join Date: Apr 2003
Location: Right here
Posts: 2,940
The last time I bought up from L to M to be able to use a PMU, the agent waived the change fee, saying I was PM and buying a higher fare class. So, you might get lucky, but the change fee is policy.