Fees for upgrading Fare class?
I'm curious - is it DL's normal policy to charge fees if you want to upgrade a ticket to another fare class while keeping the same iten? I decided I wanted to upgrade a ticket with miles so I needed to get it to a higher fare class as my company's travel agent always gets the lowest possible fare. I was suprised to be told that I would have to pay a change fee AND a fee because the ticket was issued by a travel agent.
It seems to me that unless you are actually changing your iten just upgrading the fare class should be a difference of fare only charge.
I'm hoping this was a mistake - but if not I'd like to find a way to offer it as a suggested elite benefit. I'm guessing many here can see the applications given the various fare class restrictions in the system.