Ease of using the free companion ticket from Amex
Jun 23, 2009, 6:06 pm
#16
Join Date: Jan 2008
Location: LEX
Programs: Delta Reserve - PM
Posts: 1,143
keep in mind when you upgrade your Gold to Plat...that doesn't constitute "renewal", so you'll still get the Gold comp cert this year and the platinum cert next year upon renewal of the platinum card.
Jul 17, 2009, 8:04 am
#17
Join Date: Oct 2003
Location: KOA
Programs: DL Gold/MM, HH Diamond, Hyatt Explorist, IHG Platinum, Marriott Lifetime Gold
Posts: 2,280
I have one of the old paper certs that require a phone call. Is it confirmed that there is no phone booking fee now? Also, are you still required to take the cert to the airport and have it ticketed within 24 hours?
Jul 17, 2009, 11:18 am
#18
Join Date: Jan 2008
Location: LEX
Programs: Delta Reserve - PM
Posts: 1,143
Yes, no phone fee.
No...no trip to the airport is necessary. You will have to have the certificate when you call because they'll ask for the serial number on the bottom cert.
No...no trip to the airport is necessary. You will have to have the certificate when you call because they'll ask for the serial number on the bottom cert.
Jul 17, 2009, 3:10 pm
#19
Join Date: Feb 2003
Location: New Orleans (for now)
Programs: DL PM, WN, SC, various other programs of lowly status
Posts: 1,673
Jul 31, 2009, 10:52 am
#20
Join Date: Mar 2009
Location: SAN (Originally from ORD)
Programs: DL PM; US Silver;Mariott+SPG+Hyatt Gold; Hertz 5*; National Car Emerald; Avis Preferred
Posts: 380
Fare Classes for First?
I was reading the T&C and it appears that the only fare class which is valid for First Class on these certs is now "F". Previously I had read that A and D were also valid, but the T&C seem to indicate that only full fare "F" can be used for companion tix..
Has anyone used the companion tix on non-F for FC lately?
Has anyone used the companion tix on non-F for FC lately?
Aug 1, 2009, 9:58 pm
#21
Join Date: Dec 2008
Location: BOS / MHT
Programs: DL GM, UA
Posts: 74
Does anyone know what happens if you use one of the free companion tickets and then the companion decides not to fly?
I'm planning to run a fall marathon on the other coast and Mr. IAST8R is on the fence about whether or not he wants to join me.
If I use the cert to buy him a ticket and he decides not to attend, I would like to assume I will still be able to fly. However, I prefer not to assume.
Thoughts welcome, experience appreciated, documentation preferred.
I'm planning to run a fall marathon on the other coast and Mr. IAST8R is on the fence about whether or not he wants to join me.
If I use the cert to buy him a ticket and he decides not to attend, I would like to assume I will still be able to fly. However, I prefer not to assume.
Thoughts welcome, experience appreciated, documentation preferred.
Aug 12, 2009, 5:14 pm
#22
Join Date: Apr 2006
Posts: 889
Has anyone ever seen an offer like Alaska has where they give you a companion certificate upon signing up and then another after a year?
The reason I ask is that we are set to travel next August so I won't quite have enough time to wait the year. I searched the web and couldn't find anything but the Alaska offer is pretty elusive so I'm hoping it might be the same with Delta and I just missed it.
The reason I ask is that we are set to travel next August so I won't quite have enough time to wait the year. I searched the web and couldn't find anything but the Alaska offer is pretty elusive so I'm hoping it might be the same with Delta and I just missed it.
Aug 12, 2009, 5:25 pm
#23
Join Date: Jan 2008
Location: LEX
Programs: Delta Reserve - PM
Posts: 1,143
I was reading the T&C and it appears that the only fare class which is valid for First Class on these certs is now "F". Previously I had read that A and D were also valid, but the T&C seem to indicate that only full fare "F" can be used for companion tix..
Has anyone used the companion tix on non-F for FC lately?
Has anyone used the companion tix on non-F for FC lately?
Aug 12, 2009, 5:36 pm
#24
Join Date: Feb 2003
Location: New Orleans (for now)
Programs: DL PM, WN, SC, various other programs of lowly status
Posts: 1,673
I'm 99% postive that you are correct. I do know that the DL Skymiles Amex (non Reserve) is only good for coach travel and the Reserve card cert can be used for either. There are a couple of other cards that I'm not familiar with but I don't think they even have the certs.
Aug 12, 2009, 6:18 pm
#25
Join Date: Dec 2008
Posts: 3,032
Do you get a free companion cert only on renewal?
Aug 12, 2009, 6:28 pm
#26
Join Date: Nov 2002
Location: SAN
Programs: DL PM, HH Gold
Posts: 165
I agree that the new certificates are much easier and cheaper to use, but how did you manage the upgrades? I have been told by several Delta folks that they are stictly non-upgradeable (even the paid ticket -- even after you split up the reservation so that you are on diferent itineraries, I've tried).
Aug 13, 2009, 2:15 am
#27
Join Date: Dec 2008
Location: SoCal
Programs: Plat Marriott, United, Delta, Alaskan Airlines
Posts: 43
You can still fly, no problem, his ticket is lost. It happend to me in june. I tried to change the name on the ticket and it was impossible. My husband coundn't make it. I lost the fee, it was around $20.
Aug 13, 2009, 5:57 am
#28
Join Date: Mar 2005
Location: Tampa, FL
Programs: Delta Diamond Medallion
Posts: 39
BEWARE!!!!!!!! Be sure to check your credit card statements! I used my Platinum Companion Certiricate a few weeks ago, following the redemption process exactly as described (by booking through delta.com/redeem and booking only the eligible flights it showed me for that certificiate). 4 days later, I was looking at my credit card statement online, and saw I was charged for TWO FULL TICKETS! Not at all the price I was shown on my confirmation page online when I booked it. Delta web support then had the audacity to blame ME for taking 4 days to notice THEIR problem as to why it was taking well over an hour to reissue the companion ticket correctly. So, just double check what you're actually charged!
Aug 13, 2009, 7:57 am
#29
Join Date: Jan 2008
Location: LEX
Programs: Delta Reserve - PM
Posts: 1,143
correct. and like I mentioned above, if you're upgrading from the gold or platinum or what have you, you won't receive the new cards cert, but the card you are upgrading from.
i believe it's one of those situations where the less we say the better it is for us. i think there's a bug in that system. my wife and I were both upgraded during our trip last year using a platinum companion cert. it may have had to do with both of us being medallions, but we were upgraded in the FO window and she even earned MQMs and bonus miles. (she was using the cert...i received my MQMs and bonus miles as I should have on a paid ticket).
I agree that the new certificates are much easier and cheaper to use, but how did you manage the upgrades? I have been told by several Delta folks that they are stictly non-upgradeable (even the paid ticket -- even after you split up the reservation so that you are on diferent itineraries, I've tried).
i believe it's one of those situations where the less we say the better it is for us. i think there's a bug in that system. my wife and I were both upgraded during our trip last year using a platinum companion cert. it may have had to do with both of us being medallions, but we were upgraded in the FO window and she even earned MQMs and bonus miles. (she was using the cert...i received my MQMs and bonus miles as I should have on a paid ticket).
Aug 13, 2009, 3:29 pm
#30
Join Date: Jul 2001
Location: NYC
Programs: AA ExecPlat; AF Gold; UA GS; Hyatt L. Globalist; Marriott Plat; Hilton Diamond; National EE
Posts: 6,175
Haha. 
methinks you have already said too much.
methinks you have already said too much.