Leo, Patrice, Vicki et al, if you want "lost customers" back, please listen
Aug 19, 2003, 11:43 am
#91
Join Date: Jan 2001
Location: ATL, PM
Posts: 440
<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by Rssrsvp:
Bert, is there a reason why you have chosen not to discuss this privately? </font>
Bert, is there a reason why you have chosen not to discuss this privately? </font>
YGM
Aug 19, 2003, 12:52 pm
#92
FlyerTalk Evangelist
Join Date: Sep 2000
Programs: DL FO, Marriott Gold, SPG Gold
Posts: 12,003
<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by BertBamboo:
Rssrsvp;
YGM</font>
Rssrsvp;
YGM</font>
Aug 19, 2003, 1:33 pm
#93
Suspended
Join Date: Apr 1999
Location: Promoted to Chairman of the Most Wonderful Continental Airlines Highly Valuable OnePass Program Security and Ideological Purity Bureau
Posts: 4,129
http://www.airwhiners.net/stealskymiles
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All those who fly Continental Airlines, raise your hands.
The rest of you, raise your standards.
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All those who fly Continental Airlines, raise your hands.
The rest of you, raise your standards.
Aug 19, 2003, 1:45 pm
#94
Join Date: Apr 2001
Posts: 2,062
<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by avek00:
http://www.airwhiners.net/stealskymiles
</font>
http://www.airwhiners.net/stealskymiles
</font>
Not exactly helpful, but certainly humorous!
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Faire du ciel le plus bel endroit de la terre c'est impossible sans Concorde!
~ConcordeBoy
Try the Unofficial Continental Airlines Dictionary
Aug 19, 2003, 5:44 pm
#95
FlyerTalk Evangelist
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Posts: 15,390
Avek, go to airliners.net. You'll be happier there. After you sow anarchy here, what's next Alaska Airlines? Austrian? Infinite?
Aug 19, 2003, 7:36 pm
#96
FlyerTalk Evangelist
Original Poster
Join Date: Oct 2000
Location: He who dies with the most miles wins!!
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<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by miles freak:
Have you guys actually read this entire thread? As an "outsider" as probably most of you would refer to me or "lurker". However, I have come to enjoy flyertalk tremendously and all the information it has to offer. A couple of views from the outside:
1. If you dislike AVEK00 posts, why read them? I don't most of the time. I look at FT as a TV. I only choose to read the "channels" that I like. WE channel is on, but I don't watch it!
2. Personal attacks are just ridiculous. What has ANYONE anything to gain from that? Differences of opinions are TERRIFIC and it is so sad that issues can't be discussed without everything being personal. Again, very childish and immature.
3. I encourage you all to read this entire thread and evaluate all the posts and see how this relates to Delta and this board. Shouldn't this thread have been closed a long time ago, when it stops to be relevant to Delta. If anything - this is when the Moderators should close the threads? or maybe I am missing something?
4. Can you imagine Delta reading this thread? And how much they are laughing. Nothing like having the dissenters start fighting eachother and forget about the origin of this thread!
Just some short opinions. I am sure there will be a follow up of about 100 posts wheather I am right or wrong and how ugly my grandmother is. Guess what? sticks and stones...</font>
Have you guys actually read this entire thread? As an "outsider" as probably most of you would refer to me or "lurker". However, I have come to enjoy flyertalk tremendously and all the information it has to offer. A couple of views from the outside:
1. If you dislike AVEK00 posts, why read them? I don't most of the time. I look at FT as a TV. I only choose to read the "channels" that I like. WE channel is on, but I don't watch it!
2. Personal attacks are just ridiculous. What has ANYONE anything to gain from that? Differences of opinions are TERRIFIC and it is so sad that issues can't be discussed without everything being personal. Again, very childish and immature.
3. I encourage you all to read this entire thread and evaluate all the posts and see how this relates to Delta and this board. Shouldn't this thread have been closed a long time ago, when it stops to be relevant to Delta. If anything - this is when the Moderators should close the threads? or maybe I am missing something?
4. Can you imagine Delta reading this thread? And how much they are laughing. Nothing like having the dissenters start fighting eachother and forget about the origin of this thread!
Just some short opinions. I am sure there will be a follow up of about 100 posts wheather I am right or wrong and how ugly my grandmother is. Guess what? sticks and stones...</font>
mikey1003
Posts: 2449
From: Almost (but will NEVER reach ) 4 MM, PM, FC if any of that matters, Hilton Diamond and everything else under the sun!
Registered: Oct 2000
posted 08-12-2003 09:07 AM
--------------------------------------------------------------------------------
Once you fix the qualification (1 MQM minimum/mile traveled...and segments for short haul flyers) and reward issues (upgrade oportunities)..... Then you have to win back customers already lost...
Many loyal customers have moved on to other carriers. For them to come back, DL would have to extend their status through the end of 2004. Otherwise what would be the point, as they have already invested miles and obtained status on another airline.
Sales and marketing 101... it is always easier to keep a customer than try and win him/her back!
It has become a farce.....Once we get off topic the folks at DL wet their pants from laughing so hard.
Moderators, please put this thread out of it's misery and close it so we can move on.
And for the record...when Trolls get involved, we all lose!
Aug 19, 2003, 8:09 pm
#97
Moderator: Delta SkyMiles, Luxury Hotels, TravelBuzz! and Italy
Join Date: Oct 2001
Location: Los Angeles
Posts: 26,582
Quote: Mikey--
Once you fix the qualification (1 MQM minimum/mile traveled...and segments for short haul flyers) and reward issues (upgrade oportunities)..... Then you have to win back customers already lost...
Many loyal customers have moved on to other carriers. For them to come back, DL would have to extend their status through the end of 2004. Otherwise what would be the point, as they have already invested miles and obtained status on another airline.
Sales and marketing 101... it is always easier to keep a customer than try and win him/her back!
It has become a farce.....Once we get off topic the folks at DL wet their pants from laughing so hard.
Moderators, please put this thread out of it's misery and close it so we can move on.
And for the record...when Trolls get involved, we all lose! "
I am posting as a "private citizen" who has been away for a few weeks. Mikey has raised legitimate issues and so, at this point, I will assume a dual role: private citizen/moderator. As a private citizen, I do believe that Mikey has raised important issues, worthy of concern.. As a moderator, I would hope that this thread stays open and on-topic and not get into peripheral issues. Of interest, is that I flew on a Y ticketLAx/RST on NW (last minute). I asked that the miles be posted to DL. Turns out the miles were incorrectly posted to NW. Guess what? This "private citizen" didn't care. NW got me where I wanted to go and did it efficiently. Those MQM's and my on-going PM status are no longer worth maintaining or fighting for.
O2K
Once you fix the qualification (1 MQM minimum/mile traveled...and segments for short haul flyers) and reward issues (upgrade oportunities)..... Then you have to win back customers already lost...
Many loyal customers have moved on to other carriers. For them to come back, DL would have to extend their status through the end of 2004. Otherwise what would be the point, as they have already invested miles and obtained status on another airline.
Sales and marketing 101... it is always easier to keep a customer than try and win him/her back!
It has become a farce.....Once we get off topic the folks at DL wet their pants from laughing so hard.
Moderators, please put this thread out of it's misery and close it so we can move on.
And for the record...when Trolls get involved, we all lose! "
I am posting as a "private citizen" who has been away for a few weeks. Mikey has raised legitimate issues and so, at this point, I will assume a dual role: private citizen/moderator. As a private citizen, I do believe that Mikey has raised important issues, worthy of concern.. As a moderator, I would hope that this thread stays open and on-topic and not get into peripheral issues. Of interest, is that I flew on a Y ticketLAx/RST on NW (last minute). I asked that the miles be posted to DL. Turns out the miles were incorrectly posted to NW. Guess what? This "private citizen" didn't care. NW got me where I wanted to go and did it efficiently. Those MQM's and my on-going PM status are no longer worth maintaining or fighting for.
O2K
Aug 19, 2003, 8:28 pm
#98
Join Date: Oct 2000
Posts: 372
As an avid long-time lurker who is very deliberate when posting, I am requesting that this thread be locked down now. I'm asking the moderators to do it on my request, not on their own initiative.
We're quite fortunate to have moderators who are dedicated to the collective "us." Thank you for your time and energy; I for one am ready to double your salary for all of your efforts.
I won't engage in a personal tirade and I think we've burned up enough good will already. We haven't heard from some of the other long-time DL posters because they left already. I think that we lost Mikey's point along the way.
I'm not thrilled with the SM changes. I'm PM jumping through hoops trying to repeat and it will be a close call. I've decided that it's just not worth my effort under these rules, much less next year's. Absent a rule change, some of you will be happy because you won't be competing with me for the upgrades anymore.
This board has traditionally been amongst the most civil on FlyerTalk. Sometimes we don't behave and the ridicule showered upon us is warranted. But enough already.
I shared my views on other threads on the theme. I don't believe that Virginia Ave. "gets it." Some of you have benefitted by the current rules; go for it. I've been on DL since the earliest days of the old program. For most of the time DL was among the best in the business and travel was a pleasure; I was an advocate and encouraged those around me to fly DL. I cannot anymore . . . and I'm a shareholder as well. It would seem to me that "Leo, Patrice, Vicki et al., if you want 'lost customers' back, please listen." It was a great starting point, Mikey, but it's time to move on to another thread.
[This message has been edited by BravoZulu (edited 08-19-2003).]
We're quite fortunate to have moderators who are dedicated to the collective "us." Thank you for your time and energy; I for one am ready to double your salary for all of your efforts.
I won't engage in a personal tirade and I think we've burned up enough good will already. We haven't heard from some of the other long-time DL posters because they left already. I think that we lost Mikey's point along the way.
I'm not thrilled with the SM changes. I'm PM jumping through hoops trying to repeat and it will be a close call. I've decided that it's just not worth my effort under these rules, much less next year's. Absent a rule change, some of you will be happy because you won't be competing with me for the upgrades anymore.
This board has traditionally been amongst the most civil on FlyerTalk. Sometimes we don't behave and the ridicule showered upon us is warranted. But enough already.
I shared my views on other threads on the theme. I don't believe that Virginia Ave. "gets it." Some of you have benefitted by the current rules; go for it. I've been on DL since the earliest days of the old program. For most of the time DL was among the best in the business and travel was a pleasure; I was an advocate and encouraged those around me to fly DL. I cannot anymore . . . and I'm a shareholder as well. It would seem to me that "Leo, Patrice, Vicki et al., if you want 'lost customers' back, please listen." It was a great starting point, Mikey, but it's time to move on to another thread.
[This message has been edited by BravoZulu (edited 08-19-2003).]
Aug 19, 2003, 9:35 pm
#99
FlyerTalk Evangelist
Join Date: Apr 2001
Location: NYC
Programs: Landry's President's Club, Marriott Silver, Awesomeness EXPLT
Posts: 20,577
<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by BravoZulu:
As an avid long-time lurker who is very deliberate when posting, I am requesting that this thread be locked down now. I'm asking the moderators to do it on my request, not on their own initiative.
We're quite fortunate to have moderators who are dedicated to the collective "us." Thank you for your time and energy; I for one am ready to double your salary for all of your efforts.
I won't engage in a personal tirade and I think we've burned up enough good will already. We haven't heard from some of the other long-time DL posters because they left already. I think that we lost Mikey's point along the way.
I'm not thrilled with the SM changes. I'm PM jumping through hoops trying to repeat and it will be a close call. I've decided that it's just not worth my effort under these rules, much less next year's. Absent a rule change, some of you will be happy because you won't be competing with me for the upgrades anymore.
This board has traditionally been amongst the most civil on FlyerTalk. Sometimes we don't behave and the ridicule showered upon us is warranted. But enough already.
I shared my views on other threads on the theme. I don't believe that Virginia Ave. "gets it." Some of you have benefitted by the current rules; go for it. I've been on DL since the earliest days of the old program. For most of the time DL was among the best in the business and travel was a pleasure; I was an advocate and encouraged those around me to fly DL. I cannot anymore . . . and I'm a shareholder as well. It would seem to me that "Leo, Patrice, Vicki et al., if you want 'lost customers' back, please listen." It was a great starting point, Mikey, but it's time to move on to another thread.
[This message has been edited by BravoZulu (edited 08-19-2003).]</font>
As an avid long-time lurker who is very deliberate when posting, I am requesting that this thread be locked down now. I'm asking the moderators to do it on my request, not on their own initiative.
We're quite fortunate to have moderators who are dedicated to the collective "us." Thank you for your time and energy; I for one am ready to double your salary for all of your efforts.
I won't engage in a personal tirade and I think we've burned up enough good will already. We haven't heard from some of the other long-time DL posters because they left already. I think that we lost Mikey's point along the way.
I'm not thrilled with the SM changes. I'm PM jumping through hoops trying to repeat and it will be a close call. I've decided that it's just not worth my effort under these rules, much less next year's. Absent a rule change, some of you will be happy because you won't be competing with me for the upgrades anymore.
This board has traditionally been amongst the most civil on FlyerTalk. Sometimes we don't behave and the ridicule showered upon us is warranted. But enough already.
I shared my views on other threads on the theme. I don't believe that Virginia Ave. "gets it." Some of you have benefitted by the current rules; go for it. I've been on DL since the earliest days of the old program. For most of the time DL was among the best in the business and travel was a pleasure; I was an advocate and encouraged those around me to fly DL. I cannot anymore . . . and I'm a shareholder as well. It would seem to me that "Leo, Patrice, Vicki et al., if you want 'lost customers' back, please listen." It was a great starting point, Mikey, but it's time to move on to another thread.
[This message has been edited by BravoZulu (edited 08-19-2003).]</font>
-howie
PS.There is one change i think DL has goten right which is the 2 mqm's for full first/BE
and 1.5 for full Y fares.I think the high rev flyers should be rewarded in other ways as well like car's taking them to and from the aiport in major cities especally for all intl and transcon full J/Y.Im not sure if it would be a workable idea for paid domestic F because of the number of cities served?
-howie
[This message has been edited by stockmanjr (edited 08-19-2003).]
Aug 19, 2003, 9:38 pm
#100
In Memoriam, FlyerTalk Evangelist
Join Date: Nov 2002
Location: Southern California
Programs: DL: 3.8 MM, Marriott: Lifetime Titanium
Posts: 24,575
<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by BravoZulu:
As an avid long-time lurker who is very deliberate when posting, I am requesting that this thread be locked down now. I'm asking the moderators to do it on my request, not on their own initiative.
We're quite fortunate to have moderators who are dedicated to the collective "us." Thank you for your time and energy; I for one am ready to double your salary for all of your efforts.
I won't engage in a personal tirade and I think we've burned up enough good will already. We haven't heard from some of the other long-time DL posters because they left already. I think that we lost Mikey's point along the way.
I'm not thrilled with the SM changes. I'm PM jumping through hoops trying to repeat and it will be a close call. I've decided that it's just not worth my effort under these rules, much less next year's. Absent a rule change, some of you will be happy because you won't be competing with me for the upgrades anymore.
This board has traditionally been amongst the most civil on FlyerTalk. Sometimes we don't behave and the ridicule showered upon us is warranted. But enough already.
I shared my views on other threads on the theme. I don't believe that Virginia Ave. "gets it." Some of you have benefitted by the current rules; go for it. I've been on DL since the earliest days of the old program. For most of the time DL was among the best in the business and travel was a pleasure; I was an advocate and encouraged those around me to fly DL. I cannot anymore . . . and I'm a shareholder as well. It would seem to me that "Leo, Patrice, Vicki et al., if you want 'lost customers' back, please listen." It was a great starting point, Mikey, but it's time to move on to another thread. </font>
As an avid long-time lurker who is very deliberate when posting, I am requesting that this thread be locked down now. I'm asking the moderators to do it on my request, not on their own initiative.
We're quite fortunate to have moderators who are dedicated to the collective "us." Thank you for your time and energy; I for one am ready to double your salary for all of your efforts.
I won't engage in a personal tirade and I think we've burned up enough good will already. We haven't heard from some of the other long-time DL posters because they left already. I think that we lost Mikey's point along the way.
I'm not thrilled with the SM changes. I'm PM jumping through hoops trying to repeat and it will be a close call. I've decided that it's just not worth my effort under these rules, much less next year's. Absent a rule change, some of you will be happy because you won't be competing with me for the upgrades anymore.
This board has traditionally been amongst the most civil on FlyerTalk. Sometimes we don't behave and the ridicule showered upon us is warranted. But enough already.
I shared my views on other threads on the theme. I don't believe that Virginia Ave. "gets it." Some of you have benefitted by the current rules; go for it. I've been on DL since the earliest days of the old program. For most of the time DL was among the best in the business and travel was a pleasure; I was an advocate and encouraged those around me to fly DL. I cannot anymore . . . and I'm a shareholder as well. It would seem to me that "Leo, Patrice, Vicki et al., if you want 'lost customers' back, please listen." It was a great starting point, Mikey, but it's time to move on to another thread. </font>
If we close every thread that's interrupted by back and forth, off -topic banter, we'll end up with nothing to reply to but the infamous, never ending...."OK, It's Feb. 1st....Where are our triple miles ?" thread.
I'll sift through the verbiage I don't want to read and do my own self censoring. I see no need to cut this thread short.
Aug 19, 2003, 11:17 pm
#101
FlyerTalk Evangelist
Join Date: Jan 2001
Location: NYC
Programs: AA EXP / LT PLT / 3MM, Marriott LT Gold
Posts: 35,529
<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by Cholula:
Good post but I have to agree with O2K....let's let this thread play out or die a natural death.
If we close every thread that's interrupted by back and forth, off -topic banter, we'll end up with nothing to reply to but the infamous, never ending...."OK, It's Feb. 1st....Where are our triple miles ?" thread.
I'll sift through the verbiage I don't want to read and do my own self censoring. I see no need to cut this thread short.</font>
Good post but I have to agree with O2K....let's let this thread play out or die a natural death.
If we close every thread that's interrupted by back and forth, off -topic banter, we'll end up with nothing to reply to but the infamous, never ending...."OK, It's Feb. 1st....Where are our triple miles ?" thread.
I'll sift through the verbiage I don't want to read and do my own self censoring. I see no need to cut this thread short.</font>
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Vasant