Delta.com Bug Reporting: The Official Master Thread
Jan 23, 2020, 2:20 am
#2611
Join Date: Aug 2009
Posts: 116
Depending on the routing, when you booked, method of payment etc, you may need to call in rather then do self-service online.
Jan 23, 2020, 1:04 pm
#2612
FlyerTalk Evangelist
Join Date: Oct 2011
Location: ATL
Programs: DL Scattered Smothered Covered Medallion, Some hotel & car stuff, Kroger Plus Card
Posts: 10,745
The website was complete trash yesterday for me in a number of ways. I think it's because my account was being converted to the business/personal profile thing (which I discovered when I was finally able to log back later in the afternoon).
Jan 23, 2020, 1:22 pm
#2613
Join Date: Apr 2010
Location: PNS
Programs: DL FO, UA, AA
Posts: 700
ATL-STL-ATL, booked a couple weeks ago, U fare, paid with an Amex. This is one of the most vanilla bookings in the history of plane tickets.
The website was complete trash yesterday for me in a number of ways. I think it's because my account was being converted to the business/personal profile thing (which I discovered when I was finally able to log back later in the afternoon).
The website was complete trash yesterday for me in a number of ways. I think it's because my account was being converted to the business/personal profile thing (which I discovered when I was finally able to log back later in the afternoon).
Jan 28, 2020, 8:34 am
#2616
Join Date: Jan 2020
Posts: 9
Try to buy round trip to China, adding two $50 gift card, it's show up the gift card correctly, then submit, tried like 5 times, it just redirect to the home page without any error message, I've tried visa, amex, different credit card, until the last try, I removed my gift card, charged the whole amount on credit card, it works.
Feb 1, 2020, 12:44 am
#2618
FlyerTalk Evangelist
Join Date: Nov 2009
Location: SEA (the REAL Washington); occasionally in the other Washington (DCA area)
Programs: DL PM 1.57MM; AS MVPG 100K
Posts: 21,371
not necessarily a bug, but a really stupid implementation
the confirmation email for cancelling an award ticket doesn’t show either the PNR or the itinerary
the confirmation email for cancelling an award ticket doesn’t show either the PNR or the itinerary
Feb 5, 2020, 7:03 pm
#2619
Join Date: Dec 2019
Programs: Delta Skymiles
Posts: 23
Delta.com is not holding my complimentary upgrade request. I am PM, upgraded to C+ shortly after booking but then the check next to First class request disappeared, when I check it and press confirm it disappears again. Any ideas how to fix this?
Feb 5, 2020, 7:29 pm
#2620
Moderator: Hyatt; FlyerTalk Evangelist
Join Date: Jun 2015
Location: WAS
Programs: :rolleyes:, DL DM, Mlife Plat, Caesars Diam, Marriott Tit, UA Gold, Hyatt Glob, invol FT beta tester
Posts: 18,928
I originally unchecked the box because it's a 30-minute flight and only bulkheads were left, then tried rechecking when the window opened just to test things out
but didn't expect anything since there were only 2 seats left.If I actually cared about getting back on the upgrade list I'd call in or tweet...
Feb 5, 2020, 9:53 pm
#2621
Moderator: Hyatt; FlyerTalk Evangelist
Join Date: Jun 2015
Location: WAS
Programs: :rolleyes:, DL DM, Mlife Plat, Caesars Diam, Marriott Tit, UA Gold, Hyatt Glob, invol FT beta tester
Posts: 18,928
"Request upgrade" has been broken for me in both the app and website since Saturday -- I thought it might be due to Schedule Change Saturday, but I've been checking periodically every day and it's still broken right now. "Sorry, the app is having technical difficulties. Please try again." Similar language from the website. This is for a flight tomorrow night ~28 hours out.
I originally unchecked the box because it's a 30-minute flight and only bulkheads were left, then tried rechecking when the window opened just to test things out but didn't expect anything since there were only 2 seats left.
If I actually cared about getting back on the upgrade list I'd call in or tweet...
I originally unchecked the box because it's a 30-minute flight and only bulkheads were left, then tried rechecking when the window opened just to test things out
but didn't expect anything since there were only 2 seats left.If I actually cared about getting back on the upgrade list I'd call in or tweet...
(If you are doing the math on me saying "28 hours out" and posting this only 2 hours later, it's the 2nd flight in the itinerary)
Feb 6, 2020, 6:17 pm
#2624
Join Date: Dec 2019
Programs: Delta Skymiles
Posts: 23
Update to my update, today went to double check the upgrade request held. It did, but my seat assignments disappeared. At least when I re-selected seats they held. WTH? Feel like I have to be OCD about monitoring my reservations.
Feb 8, 2020, 6:18 am
#2625
Join Date: Dec 2018
Programs: DL LUV
Posts: 1
Login screen and the hidden Name field
Logging on is and has been a pain for a while. The requirement to fill in the Last Name (I assume only when entering user ID instead of account number), when the field is hidden, so it pops up with an error yelling at you for not supplying the name. It was hidden for Pete's sake, don't yell at me!
Also, the "keep me logged in" thing doesn't make sense. Sometimes it moves right along, but to do anything important it requires you to log in again. What's the point?
Using IE on a Windows machine, similar action on Safari on my Mac.
Also, the "keep me logged in" thing doesn't make sense. Sometimes it moves right along, but to do anything important it requires you to log in again. What's the point?
Using IE on a Windows machine, similar action on Safari on my Mac.
Last edited by aBizTravler; Feb 8, 2020 at 6:19 am Reason: Better formatting