Customer Care Contact
#76
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Originally Posted by Germanfflyer
Yes there is a lot more, since it is a legal case now I will not commend any further...
And thank you for your responsible use of the legal system
Last edited by TTT; Apr 27, 2006 at 12:00 am
#77
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Originally Posted by Germanfflyer
Yes there is a lot more, since it is a legal case now I will not commend any further...
#78
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Originally Posted by Germanfflyer
Yes there is a lot more, since it is a legal case now I will not commend any further...
Rssrsvp - Moderator
#79
Join Date: Aug 2004
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Customer Care Contact
I remember a while back several of you were looking for a contact at DL for the customer care department
Here is a link for most airline customer care contacts.
http://airconsumer.ost.dot.gov/publi...s/contacts.htm
The Delta contact is Belinda Stubblefield at 404-715-1402.
Just keep in mind that she is fairly new to DL and started in the highly respected department of "Diversity" and she been promoted quickly to head up the customer care department. Just to manage your expectations
Here is a link for most airline customer care contacts.
http://airconsumer.ost.dot.gov/publi...s/contacts.htm
The Delta contact is Belinda Stubblefield at 404-715-1402.
Just keep in mind that she is fairly new to DL and started in the highly respected department of "Diversity" and she been promoted quickly to head up the customer care department. Just to manage your expectations
#80
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Thanks, I've bookmarked the URL. I just wrote that dept. earlier this week, but it would have been good to have an actual persons name on the envelope.
#85
Join Date: Jan 2006
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Good to know!
We sent a letter in Mid-October addressed to Ms. Stubblefield and it at least got a response, so addressing it to someone who is no longer there is better than addressing it "To Whom It May Concern!"
We sent a letter in Mid-October addressed to Ms. Stubblefield and it at least got a response, so addressing it to someone who is no longer there is better than addressing it "To Whom It May Concern!"
#86
Join Date: Feb 2001
Location: Washington DC USA
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#87
Join Date: Dec 2004
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#88
Original Member, Moderator: Hotel Deals and MilesBuzz
Join Date: May 1998
Location: Washington, DC
Posts: 14,260
Any updates to this thread? I need to contact a specific individual at Delta concerning the worst flying experience I've ever had.
Address? Contact person? Also, anyone have an email address for Jorn Bates, President and COO of Freedom Airlines?
THANKS!
Address? Contact person? Also, anyone have an email address for Jorn Bates, President and COO of Freedom Airlines?
THANKS!
Last edited by MileageAddict; Nov 17, 2007 at 9:25 am
#89
Original Member, Moderator: Hotel Deals and MilesBuzz
Join Date: May 1998
Location: Washington, DC
Posts: 14,260
Found the info on my own...
Ms. Daiquiri Gleaves
General Manager, Customer Care
Delta Air Lines, Inc.
Post Office Box 20980
Atlanta, GA 30320-2980
[email protected]
Mr. Jorn Bates
President and COO
Freedom Airlines, Inc.
410 North 44th Street, Ste. 100
Phoenix, AZ 85008
[email protected]
Ms. Daiquiri Gleaves
General Manager, Customer Care
Delta Air Lines, Inc.
Post Office Box 20980
Atlanta, GA 30320-2980
[email protected]
Mr. Jorn Bates
President and COO
Freedom Airlines, Inc.
410 North 44th Street, Ste. 100
Phoenix, AZ 85008
[email protected]
Last edited by MileageAddict; Nov 17, 2007 at 1:46 pm
#90
Join Date: Aug 2008
Location: Massachusetts
Programs: DL Plat, Hyatt Plat, Starwood Plat, Hilton Silver, Avis First
Posts: 78
Found the info on my own...
Ms. Daiquiri Gleaves
General Manager, Customer Care
Delta Air Lines, Inc.
Post Office Box 20980
Atlanta, GA 30320-2980
[email protected]
Ms. Daiquiri Gleaves
General Manager, Customer Care
Delta Air Lines, Inc.
Post Office Box 20980
Atlanta, GA 30320-2980
[email protected]
In light of the recently started thread, does anyone know if Daiquiri Gleaves is still in charge? If so, is this contact info correct? If not, is there a new person and contact info?