Last edit by: audidudi
Highlights of SkyMiles Program Changes and Status Requirement Thresholds
Making Medallion Status More Accessible:
We will reduce the proposed number of Medallion Qualifying Dollars (MQDs) needed to earn 2025 Medallion Status.
Beginning in January 2024, Million Miler status will go to BIS miles flown only.
Updated 18 October 2023:
More Recognition and Rewards for Long-Term LoyaltyDelta is giving long-term loyalists more of the recognition they deserve. Effective January 1, 2024, the airline is moving Million Miler Status up in the hierarchy for Complimentary Upgrades. And beginning February 1, 2024, Million Milers will also receive enhanced complimentary annual Medallion Status.
Priority order through 12/31/23:
Official announcement from Delta Air Lines:
https://www.delta.com/us/en/skymiles...rogram-updates
18 October 2023 Rollback/Update Announcement:
https://news.delta.com/delta-shares-...oyalty-program
- Delta and partner flights: Earn 1 MQD per $1 spent on the ticket price for a Delta-marketed flight operated by Delta or by a partner airline.
Flights booked and ticketed by eligible partners will earn MQDs at the same rate as they do today, based on the fare class purchased and distance flown.Delta has revamped the MQD earning charts on many partners. Notably, non-full fare Business has been reduced from 40% to 30% on a number of core partners.- Credit cards: Delta SkyMiles Reserve American Express and Reserve Business Card Members earn 1 MQD for every $10 spent. Delta SkyMiles Platinum and Platinum Business American Express Card Members earn 1 MQD for every $20 spent. There is no limit to how many MQDs you can earn from credit card spending.
- Credit Card MQD Headstart: Updated 18 October 2023: Members with the Delta SkyMiles Reserve, Reserve Business, Delta SkyMiles Platinum and Platinum Business American Express Cards will also receive an MQD Headstart of $2,500 MQDs for the current Medallion Qualification Year
Car rentals: Earn 1 MQD per $1 spent on completed car rentals booked through Delta direct channels.Hotel stays: Earn 1 MQD per $1 spent on completed stays booked through Delta direct channels.
Hotel Stays and Car Rentals: Customers may earn MQDs through Delta flights, Delta Vacations packages, and purchases on the Delta SkyMiles Platinum, Platinum Business, Reserve and Reserve Business American Express Cards. Car rentals and hotel/vacation rentals booked through Delta Car Rentals and Delta Stays will not earn MQDs toward Medallion Status (Updated 18 October 2023).
**Delta will honor MQDs earned on Member car rentals and hotel/vacation rentals booked through Delta Car Rentals and Stays between September 14, 2023 and October 31, 2023, for 2024 travel.- Delta Vacations: Earn 1 MQD per $1 spent on the entire vacation experience, in addition to what you earn for your flight, when booking directly with Delta Vacations.
Making Medallion Status More Accessible:
We will reduce the proposed number of Medallion Qualifying Dollars (MQDs) needed to earn 2025 Medallion Status.
- Silver Medallion Status: from 6,000 to 5,000 MQDs
- Gold Medallion Status: from 12,000 to 10,000 MQDs
- Platinum Medallion Status: from 18,000 to 15,000 MQDs
- Diamond Medallion Status: from 35,000 to 28,000 MQDs
Your Existing MQMs:
- Convert to MQD at
20:1MQDs will convert at 10:1 (updated on 18 October 2023)
Also: Beginning in early 2024, Members will have a choice as to whether to put MQM Rollover balances toward MQDs or SkyMiles. And customers who have MQM Rollover balances over 100,000 will be given special offers to extend their earned 2024 Statusone year for each 100K Rollover MQMs. Delta will also provide an option to convert MQM Rollover balances into MQDs at a more generous ratio of 10:1 (up from 20:1). Members will also be able to convert MQMs Rollover balances to SkyMiles at a ratio of 2:1. - Convert to redeemable SkyMiles at 2:1
- Gone after 2023.
- Delta Amex Blue: Zero
- Delta Amex Gold: Zero
- Delta Amex Platinum: 1 MQD per $20 spent
- Delta Amex Reserve: 1 MQD per $10 spent
Beginning in January 2024, Million Miler status will go to BIS miles flown only.
Updated 18 October 2023:
More Recognition and Rewards for Long-Term LoyaltyDelta is giving long-term loyalists more of the recognition they deserve. Effective January 1, 2024, the airline is moving Million Miler Status up in the hierarchy for Complimentary Upgrades. And beginning February 1, 2024, Million Milers will also receive enhanced complimentary annual Medallion Status.
- 6 million miles or more earns Delta 360o (previously Diamond Medallion)
- 5 million miles earns Delta 360o (previously Platinum Medallion)
- 4 million miles earns Diamond Medallion (previously Platinum Medallion)
- 3 million miles earns Diamond Medallion (previously Gold Medallion)
- 2 million miles earns Platinum Medallion (previously Gold Medallion)
- 1 million miles earns Gold Medallion (previously Silver Medallion)
Priority order through 12/31/23:
- Medallion status
- Fare class groupings: higher-prices fares are ranked above lower-priced fares
- Delta Reserve AmEx card members
- Medallion status.
- Cabin purchased (original + paid upgrades).
- Million Miler status.
- Delta AmEx Reserve card holders.
- Delta Corporate.
- MQDs earned in current calendar year.
- Date and time of upgrade request.
Official announcement from Delta Air Lines:
https://www.delta.com/us/en/skymiles...rogram-updates
18 October 2023 Rollback/Update Announcement:
https://news.delta.com/delta-shares-...oyalty-program
Delta SkyMiles Program Changes (Total Revenue Based) for 2025 Medallion Year
#961
Join Date: Oct 2009
Location: BNA
Programs: Hyatt Explorist, Bonvoy Plat, HHonors Diamond, DL Gold
Posts: 383
DL's competition is AA and UA. Does Delta want to compete with UA/AA or the likes of Emirates or Singapore? It's not the latter two - I can guarantee there's no discussion at DL (or UA) about competing soft-product-wise with the leading int'l airlines. That would mean putting more FAs in cabins and upgrading the soft product significantly. In reality, DL just wants to stay slightly ahead or (at worst), even, w/ UA/AA. Those are the two airlines (wide domestic and int'l networks) they compete with for the large part of their customer base. Your observation above works just as well for UA.
I will continue to fly Delta. After next year, my participation as a Medallion member will be a thing in the past. It will be quite liberating not thinking about making minimum cc spend to get an MQD waiver.
For disappointed members... What are you clinging to?
Delta made their move. The next move is yours.
#962
Join Date: Oct 2016
Location: LIT
Programs: Blinged Out
Posts: 716
Driving 350k of spend through the reserve card is a poor choice of rewards relative to a theoretical, micromanaged, optimized solution. But it's also only a few grand I'm losing to guarantee a more valuable, rarer status level. This might actually make it more worth it to me - when my CC spend is a couple million bucks a year, $350k isn't that big of a deal in the grand scheme of things.
#963
Join Date: Jul 2019
Location: Los Angeles, CA
Programs: American Express Platinum, Chase Sapphire Reserve
Posts: 625
I just don't see the logic here. These changes hurt almost every category of flier except the casual fliers who don't care about status, for which the changes mean very little except maybe less crowded SkyClubs in ATL and JFK.
#964
Join Date: Aug 2012
Posts: 6,752
While I wish DL the best of luck, I think they're way over their skis this time. In my view, once this has been fully implemented, the PMs/DMs will drop enough where you'll start seeing some desperation elite promos, most likely via Corp channels. This strikes me as just replacing older less valuable consumers with younger ones with a longer runaway with potential OPM spend, at best.
While unflattering, we're only as good as our last at bat. If a road warrior has spent X for the past 30 years and about to retire, what's his/her value moving forward? Compare this to his counterpart starting 30 years younger. I suspect, they think the Mills will fall for this, and I think they're right.
While unflattering, we're only as good as our last at bat. If a road warrior has spent X for the past 30 years and about to retire, what's his/her value moving forward? Compare this to his counterpart starting 30 years younger. I suspect, they think the Mills will fall for this, and I think they're right.
#965
Join Date: Jul 2012
Programs: DL DM 2 MM, Marriott Bonvoy Lifetime Titanium/Ambassador Elite , Hilton Honors Lifetime Diamond
Posts: 507
Interesting that program tenure is on opposite ends of the spectrum, as either > 10+ years or < 4 years, as Delta's conjecture with this program change is to capture the 46% less than 4 year demographic by influencing to spend more with Delta channels such as Delta vacations, hotels and car rentals. A majority of FT'ers would be in the > 10+ year demographic and too set in their ways to book the entire travel experience through Delta. Almost a quarter of Delta's customers earn more than double the median US income.
From the 9/14/2023 Morgan Stanley's 11th Annual Laguna Conference:
But, more change is still coming! Glen Hauenstein (Delta President) " think over the next several years, we'll announce additional changes to not only the qualifications, but to how a mile is awarded, I think there's opportunity for us to continue to work that."
"Moving to dollars, I think that was a good step forward in trying to match the value to us, the value to you. And I think this is the next step in matching that values, but I think there are additional steps we'll take over the next years to make sure that our best customers -- I mean this is the real tenet of this, our best customers are receiving truly premium experiences and continuing to work to elevate those for our best customers."
"I think when you look at what this is designed to do, it's to get a higher share of wallet for the people who we know can spend. And so, our hypothesis is that people will find their way to get to the levels they want to. That's the whole premise of the frequent flyer program, the loyalty program to begin, is to encourage behaviors that demonstrate loyalty to us and, in return, we give you benefits, right? And so, I think that's what this is designed to do. I think it's hopefully going to be stimulative."
"we're expecting our Amex remuneration to be just under $7 billion this year"
Mr Hauenstein needs to further explain "our bestcustomers are receiving truly premium experiences". Will this be on level with ME3 or Asian carriers? What benefits are you giving in return to your best customers by announcing increased MQD qualification thresholds without updating the Choice Benefits?
Delta wants to be a Four Seasons/Peninsula/Amam/Oberoi premium/luxury service brand, but is currently overpromising and underdeliver on the premium experience, such as lack of consistent PDB, D1 inflight meals, lack of D1 wine list, etc. Delta management is misaligned with reality, as there is way too much inconsistency with current their premium cabin experience offering.
From the 9/14/2023 Morgan Stanley's 11th Annual Laguna Conference:
But, more change is still coming! Glen Hauenstein (Delta President) " think over the next several years, we'll announce additional changes to not only the qualifications, but to how a mile is awarded, I think there's opportunity for us to continue to work that."
"Moving to dollars, I think that was a good step forward in trying to match the value to us, the value to you. And I think this is the next step in matching that values, but I think there are additional steps we'll take over the next years to make sure that our best customers -- I mean this is the real tenet of this, our best customers are receiving truly premium experiences and continuing to work to elevate those for our best customers."
"I think when you look at what this is designed to do, it's to get a higher share of wallet for the people who we know can spend. And so, our hypothesis is that people will find their way to get to the levels they want to. That's the whole premise of the frequent flyer program, the loyalty program to begin, is to encourage behaviors that demonstrate loyalty to us and, in return, we give you benefits, right? And so, I think that's what this is designed to do. I think it's hopefully going to be stimulative."
"we're expecting our Amex remuneration to be just under $7 billion this year"
Mr Hauenstein needs to further explain "our bestcustomers are receiving truly premium experiences". Will this be on level with ME3 or Asian carriers? What benefits are you giving in return to your best customers by announcing increased MQD qualification thresholds without updating the Choice Benefits?
Delta wants to be a Four Seasons/Peninsula/Amam/Oberoi premium/luxury service brand, but is currently overpromising and underdeliver on the premium experience, such as lack of consistent PDB, D1 inflight meals, lack of D1 wine list, etc. Delta management is misaligned with reality, as there is way too much inconsistency with current their premium cabin experience offering.
#966
Join Date: Apr 2019
Posts: 980
At best, it's an average airline with an average experience.
For truly premium, people should go elsewhere.
#967
Join Date: Jan 2014
Programs: Amtrak Guest Rewards (SE), Virgin America Elevate, Hyatt Gold Passport (Platinum), VIA Preference
Posts: 3,147
While I wish DL the best of luck, I think they're way over their skis this time. In my view, once this has been fully implemented, the PMs/DMs will drop enough where you'll start seeing some desperation elite promos, most likely via Corp channels. This strikes me as just replacing older less valuable consumers with younger ones with a longer runaway with potential OPM spend, at best.
While unflattering, we're only as good as our last at bat. If a road warrior has spent X for the past 30 years and about to retire, what's his/her value moving forward? Compare this to his counterpart starting 30 years younger. I suspect, they think the Mills will fall for this, and I think they're right.
While unflattering, we're only as good as our last at bat. If a road warrior has spent X for the past 30 years and about to retire, what's his/her value moving forward? Compare this to his counterpart starting 30 years younger. I suspect, they think the Mills will fall for this, and I think they're right.
#968
Join Date: Aug 2012
Posts: 6,752
As a consumer of theirs, I matter very little. And, in the long run, they matter very little to me too.
#970
Join Date: Aug 2011
Posts: 22
You know the only brand that doesn't? Amex. I guarantee you they have a disproportional amount of biz customers who spend millions per year on their cards because they have no other choice. I am one of them. We sometimes spend $10k+ PER DAY on advertising on CC; I would have to pay off my Chase card every 3rd day which would get my account shut down - Amex gives me no fixed limit, but I have carried $500k balances no problem with them between all of my combined business cards.
Everyone saying nobody is going to put 350k spend through a Reserve is missing three key factors:
- Those who have the ability to pump millions in spend through ANY CC are likely locked permanently into the Amex ecosystem due to their uniquely high limits and allowing of credit cycling
- When you are spending millions per year on CC, the time and effort involved to get every last possible dime of efficiency out of $350k spend is just not worth my time and effort
- Since most high spenders are locked into the Amex ecosystem, the rewards rate that you are really competing against is 1.1x on platinums. I have four gold cards that I get 4x on with a 150k cap, but I blow through that in a few months. After that, it's 1.1x for me (cashback through Schwab Amex Platinum).
#972
FlyerTalk Evangelist
Join Date: Aug 2017
Programs: AS 75K, DL Silver, UA Platinum, Hilton Gold, Hyatt Discoverist, Marriott Platinum + LT Gold
Posts: 10,609
#974
Join Date: Aug 2012
Location: VPS
Programs: IHG Diamond, Delta PM, Hilton Gold, Accor Gold, Marriott Silver
Posts: 7,317
DL's competition is AA and UA. Does Delta want to compete with UA/AA or the likes of Emirates or Singapore? It's not the latter two - I can guarantee there's no discussion at DL (or UA) about competing soft-product-wise with the leading int'l airlines. That would mean putting more FAs in cabins and upgrading the soft product significantly. In reality, DL just wants to stay slightly ahead or (at worst), even, w/ UA/AA. Those are the two airlines (wide domestic and int'l networks) they compete with for the large part of their customer base. Your observation above works just as well for UA.
The amount of overlap with Singapore or Emirates’ route networks (or similar five star airlines) is os small there’s no real reason to spend extra money trying to compete with those on quality.
#975
Join Date: Sep 2009
Location: Hong Kong, Philippines, Alabama
Programs: Delta Skymiles KM (Charter Member)
Posts: 150
I really don't think so. I'm Platinum with the reserve card and rarely upgraded. Just be Silver, use another card for cash back spend, dump the $550 fee, and just buy lounge access instead. You're way ahead.