Cannot log into delta.com
Apr 8, 2023 | 11:44 pm
#1
Original Poster
Join Date: Dec 2002
Location: New York, NY USA
Programs: DL DM/ 2MM, BA Silver, Amtrak Select Executive, SPG Life Plat/Amb, Fairmont Preferred
Posts: 1,056
Cannot log into delta.com
Unable to do so from my iPhone, iPad, or PC for last 3 hours or so.
Am I an outlier or part of a trend?
Am I an outlier or part of a trend?
Apr 9, 2023 | 12:30 am
#4
Original Poster
Join Date: Dec 2002
Location: New York, NY USA
Programs: DL DM/ 2MM, BA Silver, Amtrak Select Executive, SPG Life Plat/Amb, Fairmont Preferred
Posts: 1,056
I was able to phone and make changes to one award flight and book another with miles…and using the delta website and PNR I was able to check in for tomorrow’s flight.
So my account seems fine but cannot log in. Let’s see how common/uncommon this is…
So my account seems fine but cannot log in. Let’s see how common/uncommon this is…
Apr 9, 2023 | 12:32 am
#5
Join Date: Dec 2004
Location: San Francisco
Programs: DL Diamond / UA Gold 1MM.
Posts: 419
Per downdetector, lots of people (including me) are having this problem.
Apr 9, 2023 | 12:47 am
#6
Original Poster
Join Date: Dec 2002
Location: New York, NY USA
Programs: DL DM/ 2MM, BA Silver, Amtrak Select Executive, SPG Life Plat/Amb, Fairmont Preferred
Posts: 1,056
Gee, seems like an opportune time for a sanctioned DL Lurker to weigh in.
I called DL again. They said “lots of people were having the problem” and “IT is working on it, hopefully should be fixed in a couple of hours.”
I called DL again. They said “lots of people were having the problem” and “IT is working on it, hopefully should be fixed in a couple of hours.”
Apr 9, 2023 | 12:55 am
#7
Join Date: Feb 2015
Location: ANC
Programs: DL DM
Posts: 2,719
Same here. Unable to login to the app, 11PM AKDT.
Was, however, able to view an itinerary by manually inputting my PNR. Needed to fix a seat assignment that had been impacted by Schedule Change Saturday
Was, however, able to view an itinerary by manually inputting my PNR. Needed to fix a seat assignment that had been impacted by Schedule Change Saturday
Last edited by GagaPilot; Apr 9, 2023 at 1:12 am
Apr 9, 2023 | 2:45 am
#9
Moderator: Hyatt, American Express; FlyerTalk Evangelist
Join Date: Jun 2015
Location: WAS
Programs: :rolleyes:, DL DM, AA EXP, UA Silver, Hyatt Glob, Mlife Noir (=> Marriott Amb), invol FT beta tester
Posts: 21,661
I was having this problem earlier as well, but it seems resolved now. Wonder is there was a system update going on or something. (A notice would be nice, but...)
Apr 9, 2023 | 6:15 am
#10
Join Date: Sep 2017
Programs: Delta Platinum Medallion, Hyatt Explorist, Wyndham Diamond
Posts: 324
Cant log in with app but I can on the mobile website. Checking for flights, I cant see ruc/guc space. When I click on my name/mileage tab in the top right, it says Thank you for being a undefined. Ill admit, the undefined part made me chuckle a bit lol.
Apr 9, 2023 | 6:39 am
#12
Join Date: Jan 2008
Location: NYC, NJ, Long Island
Programs: DL DM, 1.6MM, UA Silver, NEXUS, SkyClub & AdmiralsClub Lifetime, Bonvoy Titanium
Posts: 6,650
Can log in through the web but not the app.
I still have the 'old' My Trips format on the web.
I can connect to the APP as a guest but trying to login fails.
I wonder what new crap Delta's GenZ IT (Incompetent Technicians) tried to roll out this time.
I still have the 'old' My Trips format on the web.
I can connect to the APP as a guest but trying to login fails.
I wonder what new crap Delta's GenZ IT (Incompetent Technicians) tried to roll out this time.
Apr 9, 2023 | 6:57 am
#14
FlyerTalk Evangelist
Join Date: Jun 2015
Location: Back in Reds Country (DAY/CVG). Previously: SEA & SAT.
Posts: 11,993
Was worried my account had been locked because yesterday I tried multiple times to change a couple reservations and kept getting errors. Also on a login of the app I got a notice of "This password has appeared in a data leak" with a recommendation to change my password. So I was unsure if through multiple attempts to change flights and changing my password if I had triggered some account security warning that then locked my account but at least with being able to log in to the website this morning, that doesn't seem to the case. Just the app sucking and crashing at the moment.
Apr 9, 2023 | 7:01 am
#15
FlyerTalk Evangelist
Join Date: Aug 2017
Posts: 12,049
No issues for me this morning on the Android app, but not the case yesterday evening eastern US time.
I was trying to login, so I didn't have to put all of passenger info in for booking an upcoming flight this week.
The fare actually went down by $50 this morning
Boarding a DL flight this morning, the gate agent checked evertone in manually, but Delta app (Android) seems to be okay.
Awaiting take off now while the plane gets de-iced.
I was trying to login, so I didn't have to put all of passenger info in for booking an upcoming flight this week.
The fare actually went down by $50 this morning
Boarding a DL flight this morning, the gate agent checked evertone in manually, but Delta app (Android) seems to be okay.
Awaiting take off now while the plane gets de-iced.